Erinwood Ford

Excellent Friendly Service We had an excellent experience buying our used F150 pickup in November 2014. We were impressed with the selection of trucks on the lot to choose fro We had an excellent experience buying our used F150 pickup in November 2014. We were impressed with the selection of trucks on the lot to choose from. The salesperson addressed our questions, provided us with efficient & timely service, and negotiated fairly on the price with us. The atmosphere in the dealership was friendly & comfortable. We liked how they took our photograph with our new vehicle and sent us a thank you photocard with a lottery ticket shortly after our purchase (we didn't win though ;). In December, a big tree branch fell on our vehicle and broke our passenger mirror. We were delighted that our salesperson spoke to parts department and agreed to give us a new mirror at cost instead of retail, a savings of $200 to us! Thank you for the great experience Ford ~ we love our Ford truck! More

Lem Weeks you ROCK!!!!!! I just picked up my 2008 Ford Escape and I'am beyond happy. Lem Weeks has excellent customer service, plenty of patients and a lot of knowledge about I just picked up my 2008 Ford Escape and I'am beyond happy. Lem Weeks has excellent customer service, plenty of patients and a lot of knowledge about ford vechicals. He made this big step/purchase feel comfortable and safe. Lem is Very funny and easy going sale man and one key thing he listens. I would recommend Lem to anybody … watch out more sales are coming your way Lem. Thank you again!!! More

Excellent experience Just purchased a used car from Ali Sharafeldin. Ali did an excellent job, he answered all my questions and ensured that everything was completed prio Just purchased a used car from Ali Sharafeldin. Ali did an excellent job, he answered all my questions and ensured that everything was completed prior to pick up. I purchased a great used car and was very happy with my experience. More

There for us in our time of need We were in an unfortunate situation where our car was a total loss. Not having much to spend on a vehicle, we went to Erinwood Ford. Our salesperson D We were in an unfortunate situation where our car was a total loss. Not having much to spend on a vehicle, we went to Erinwood Ford. Our salesperson Dheeraj was very helpful, friendly and even worked after hours to ensure we found the right car. We liked the fact that there are no hidden fees or additional cost - just the selling price and the tax. This is the first dealership we have gone to where there is no pressure sales and you feel comfortable. More

Great New Car Buying Experience from Lem Weekes! I want to give a shout out to Lem Weekes for offering an exceptional new car buying experience. This was my first time purchasing a new car, in fact, I want to give a shout out to Lem Weekes for offering an exceptional new car buying experience. This was my first time purchasing a new car, in fact, I walked in thinking we would just "look around", but Lem turned us from Saturday tire kickers to new vehicle owners! He made the process seamless and I cannot wait to pick up my new Ford. Thanks Lem! More

Great used car purchase Over the holidays we decided to take some time to seek out a newer used car. We initially went to the AutomallClearanceCenter to test drive an older, Over the holidays we decided to take some time to seek out a newer used car. We initially went to the AutomallClearanceCenter to test drive an older, higher mileage car. While we liked the car and it drove fine, we decided to pay more for a newer car with factory warranty left. We scoured several other dealers and met up with some salespeople that didn't have any concept of customer service. Used car inventory can also present challenges in getting the model you want. Eventually we returned to the Automall. Ali Sharafedlin was straight forward with us. The good selection at this store meant they had a car we were looking for with low kms. I did not want to sit there all day. Ali and Nick, the manager, made the process easy, and we arrived at a fair price. Asking for an independent mechanical inspection was met with no objection. We took the car for the inspection and the two items found were addressed before we picked up the car. Even though the weather was bitter, the car was delivered clean both interior and exterior. We have always bought used cars and never relish the process. But Ali made every effort to make the experience as pleasant as possible. Nobody engaged in high pressure sales, either for the car, financing, or add-ons. . We felt we were treated fairly and honestly and would recommend you go see Ali if you are looking for a good used car. More

Great Service from Lem Weekes at Erinwood Ford I picked up my new F150 FX4 on Dec 30,2014 from Lem Weekes at Erinwood Ford. Dealing with him was a pleasure. He was very helpful and didn't try any p I picked up my new F150 FX4 on Dec 30,2014 from Lem Weekes at Erinwood Ford. Dealing with him was a pleasure. He was very helpful and didn't try any pressure tactics that some sales people sometimes do. When I purchase another new vehicle, I would NOT hesitate to deal with Lem again. He took the time to show me how the navigation works, voice commands and all of the other bells and whistles that came with the truck. He also offered to sync my phone. He definitley knows what customer service is all about!!! Thanks Lem! More

Great dealership! Dave Grittani was really patient with us, made me feel very comfortable & helped us get a great deal on a Ford F-150. We'd definitely recommend this Dave Grittani was really patient with us, made me feel very comfortable & helped us get a great deal on a Ford F-150. We'd definitely recommend this dealership & Dave to everyone. Nick Palalas has been amazing, welcoming, and we got a good appraisal for our trade in. More

Ford Edge Buyer We were looking at purchasing a Ford Edge without any hassles. With the help of our salesperson Victor Chacon, we found exactly what we were looking We were looking at purchasing a Ford Edge without any hassles. With the help of our salesperson Victor Chacon, we found exactly what we were looking for. Victor was very personable, and easy going to deal with and we had a pleasurable experience buying the Edge. We would highly recommend this salesperson and dealership. More

Two Escapes in a row from Erinwood Ford This is my second lease from Erinwood Ford in less than 4 months. I could not find a better option than investing in another Escape. To be honest, I c This is my second lease from Erinwood Ford in less than 4 months. I could not find a better option than investing in another Escape. To be honest, I considered a Honda CRV for a change but for the price I got and the excellent service I received at Erinwood Ford, I did not think twice and I decided on a second Escape. Thanks Ali Sharafeldin and Nick Palalas for all your support and making this experience unforgettable, just like the previous one. More