Erinwood Ford

2018 Ford escape My wife got her 2016 explorer here and we had a great experience from price to warranty we got a fantastic deal so i needed a new car something a bit My wife got her 2016 explorer here and we had a great experience from price to warranty we got a fantastic deal so i needed a new car something a bit better on gas and saw a white escape black wheels i liked..Habib was great even put a nice bug deflector on it...and again we got a great price and finance rate..100% for you guys! John More

Competent and relaxed atmosphere I dealt primarily with Paul Hill, thourghly enjoyable process. Professionalism with great followup, there was an issue of getting the car ready for pi I dealt primarily with Paul Hill, thourghly enjoyable process. Professionalism with great followup, there was an issue of getting the car ready for pickup but Paul kept me fully abreast of the situation. More

Easy to work with I was in for recall work on my 2017 (Erinwood) Ford F150.. and while waiting for the service to be done I spoke with Lukasz Dulny about upgrading my r I was in for recall work on my 2017 (Erinwood) Ford F150.. and while waiting for the service to be done I spoke with Lukasz Dulny about upgrading my ride to a new 2020. He outlined the program, put some numbers together, checked inventory and in no time I had a new truck. He was polite,professional, he knew the product and made the deal happen. It was actually fun. Great service as usual from the people at Erinwood Ford. This was my 3rd purchase from this dealership in 3 years. There's a reason we come here to buy and for service. More

Efficient and top notch service! It is my second time Leasing my F150 from this dealer, and I have been bringing it in for service since day one. Erinwood Ford is not my closest Ford It is my second time Leasing my F150 from this dealer, and I have been bringing it in for service since day one. Erinwood Ford is not my closest Ford Dealer, but I come here because they go above and beyond. They have a proper operation and make your experience of owning a Ford a pleasant one. Thank you for making my experience special, and I will keep coming back. More

Above and Beyond Love dealing with Graham as he always goes the extra mile exploring all my options so I can leave the dealership well informed and extremely happy in Love dealing with Graham as he always goes the extra mile exploring all my options so I can leave the dealership well informed and extremely happy in my new vehicle. More

Very friendly and on point. Youseff helped me out and it was a friendly, pressure free experience! Answered all my questions about the vehicle, communication was smooth and he took care of all my concerns was a friendly, pressure free experience! Answered all my questions about the vehicle, communication was smooth and he took care of all my concerns More

Excellent customer service they really try to help you and provide the best service I went there to purchase a vehicle Youssef was very patient and let me decide which vehicle to go with and give me a gre and provide the best service I went there to purchase a vehicle Youssef was very patient and let me decide which vehicle to go with and give me a great deal More

Victor was friendly and courteous. He took the time to understand my needs and what was important to me when purchasing my new truck. He also is a great team player - I noticed that he worked with me and understand my needs and what was important to me when purchasing my new truck. He also is a great team player - I noticed that he worked with me and his team to meet my most important needs. More

Harassing emails/Lies My contract ended yet payment is still being deducted from my account. I tried to reach out to employees at Erinwood Ford and no response for over a My contract ended yet payment is still being deducted from my account. I tried to reach out to employees at Erinwood Ford and no response for over a week. I finally got in touch with Mary from finance, who told me the reason money is being deducted is because of failure to provide payment from a previous month. Knowing this is 100% incorrect, I asked how she came to that conclusion without asking for my name or car information to investigate. Rather than answer my question, she directed me to call TD bank who told me I need to contact the dealership. Whole times had be on speaker phone, as I listen to her going through papers . I emailed others from Erinwood Ford regarding the issue and for further assistance, however the responses I get - even from the Manager, are harassing follow ups about purchasing another vehicle from them. HA! Then there is the service department. I go in for the standard oil/maintenance appointment. I inquiry about the recalls on my vehicle. I get a "pffft we are too swamped". When I picked up my vehicle I asked about the recalls again, and got a "we need to order parts". So are you too swamped or the department needs to order parts? Were the parts ordered? Why are you being short with me? Since then I have not taken my vehicle back to this dealership. I am disgusted at how i am being treated after the money I've spent there. More

Just wanted to give Lukasz a 5 stars rating. I receintly purchased 2 cars from him. His service was amazing and would highly recommend his service to anyone looking for a car. purchased 2 cars from him. His service was amazing and would highly recommend his service to anyone looking for a car. More