Erin Park Lexus

Poor Service I would not recommend this dealership to anyone. I went on a Wednesday to purchase a ct200h. Our salesperson had us test drive the car, however, he kn I would not recommend this dealership to anyone. I went on a Wednesday to purchase a ct200h. Our salesperson had us test drive the car, however, he knew nothing about the car, and when we asked a specific question about one of the gears, he stated we shouldn't worry about what it was for. I later had to go on youtube to find out about the gears on the car. When we went to talk about coming to a deal on the car, I was told by the manager I had to pay a deposit and they would have the car ready for me by MARCH 2016, four months later! The sales manager also told me there was no 2016 white ct 200h available until March of next year. The next day, I went to Lexus on the Park in North York, and bought the exact car I wanted, which I received a few days later. BAD SERVICE IN ERIN PARK! More

Prompt and perfect Eric was able to answer all the questions thrown at him as this was our first lexus. Bought RX350 and had a wonderful and pleasant experience dealing Eric was able to answer all the questions thrown at him as this was our first lexus. Bought RX350 and had a wonderful and pleasant experience dealing with Eric and Siddique. More

Excellent dealership I dealt with Leo He for the purchase of my new Lexus NX 200t. I had a great experience with Leo who had offered assistance in my finance and insurance I dealt with Leo He for the purchase of my new Lexus NX 200t. I had a great experience with Leo who had offered assistance in my finance and insurance arrangement. He endeavours himself to find answers to all enquiries with no haste. His devotion to the job is much appreciated.I would certainly recommend Leo to my friends. More

Going above and beyond for customer satisfaction We bought an ES from Eric this year and is very happy with our purchase. Not only did we get a great car; the purchase process, the delivery and afte We bought an ES from Eric this year and is very happy with our purchase. Not only did we get a great car; the purchase process, the delivery and after purchase support was impeccable. We were looking for another new vehicle in Sep and test drove the NX. It is a good car but we eventually settled on another brand. (Big mistake!) The purchase negotiation and the delivery service was horrible and the SUV we got is not up to par. Even though it is not a Lexus, when we asked for help to seek professional opinion, Eric did not hesitate to help. The whole dealership from sales to service, from receptionist to manager are professional and helpful. You never feel pressured to buy anything you don't need or want. I highly recommend Erin Park Lexus. And our next car, we will stick with Lexus. More

Always very professional and always a great result The team (both sales and service) at Erin Park Lexus are fantastic. I genuinely feel that every time I go there for a service appointment, the team d The team (both sales and service) at Erin Park Lexus are fantastic. I genuinely feel that every time I go there for a service appointment, the team does everything in their power to make sure I'm treated right, get the best service, and feel comfortable that I got value for money when leaving. They have a great team and I really appreciate every bit of effort they put in to making me feel like a valued customer. Thank you! More

Amazing job All I want to say I got amazing service from Erin Park Lexus.Very polite,very professional,friendly. I am sure I will come back to Erin Park Lexus All I want to say I got amazing service from Erin Park Lexus.Very polite,very professional,friendly. I am sure I will come back to Erin Park Lexus More

Trustful and High Quality Customer Service Honestly, I don't have time for all the little details, so i'll summarize: My late Father passed 8 years ago months after buying a new ES350 and was a Honestly, I don't have time for all the little details, so i'll summarize: My late Father passed 8 years ago months after buying a new ES350 and was a client of Abdul. Ever since, he has checked on me and asked how my Mother was whenever I bring my (inherited) car for service. Cid or the service staff seem to always find a way to impress me and that's just how they operate. When it came to help my Mother find a new car, there was no question where we would end up as we absolutely trust the good people here and actually look forward to future service appointments in the renovated dealership. More

Unprofessional Came to dealer to inquire if my vehicle had any recalls, advisor didn't have time for me, when he finally did, couldn't find my vehicle model in the s Came to dealer to inquire if my vehicle had any recalls, advisor didn't have time for me, when he finally did, couldn't find my vehicle model in the system due to mistyping my vin number, had an undesirable attitude and cut me short of asking further questions after I corrected him to properly retype my vin number. I have an older model but doesn't mean that I'm less important than other customers. My first visit and my last... More

What an Awesome Experience! #Amazing! Right from the very first walk through the Erin Park Lexus doors, We felt like part of the Erin Park Lexus Family. We are thoroughly impressed with th Right from the very first walk through the Erin Park Lexus doors, We felt like part of the Erin Park Lexus Family. We are thoroughly impressed with the "LEXUS EXPERIENCE" they provide. Norman Karkada has been truly outstanding! Norman's passion for Lexus and his "F-Sport Sunday" drives has made us also passionate for Lexus. Simply Amazing! His support team is top notch and continues to provide simply the "ultimate in service". Sid Amalsadvalaid's favorite saying is "don't worry... we will look after you" and do they ever! More

THEY ARE THE BEST EVERYONE AT THE DEALERSHIP IS THE BEST. SALES AND SERVICE BOTH. I HAVE VERY GOOD EXPERIENCE WITH THEM. EVERY TIME I VISIT I FIND THEM IMPROVED FROM MY EVERYONE AT THE DEALERSHIP IS THE BEST. SALES AND SERVICE BOTH. I HAVE VERY GOOD EXPERIENCE WITH THEM. EVERY TIME I VISIT I FIND THEM IMPROVED FROM MY PREVIOUS VISIT. More