Endras BMW MINI Durham

Exceptional Customer Service Very attentive to my inquires. Never felt like I was ignored. Great customer service. Felt like they were going above and beyond to cater to Very attentive to my inquires. Never felt like I was ignored. Great customer service. Felt like they were going above and beyond to cater to my needs and to establish a long term relationship. More

The gold standard of Customer Service I recently had the pleasure of working with Rida on the purchase of a 528i M Sport. She is genuine, knowledgable, cheerful and has your best interests I recently had the pleasure of working with Rida on the purchase of a 528i M Sport. She is genuine, knowledgable, cheerful and has your best interests in mind. We had a candid conversation regarding my budget and what vehicle I was looking for. She wasn't pushy and was able to match me with the right car. Rida listened to my opinions and questions and was able to provide me with in-depth insight and information regarding the two vehicles I was considering. I trust her professional opinion, knowledge of the product and ability to create a trustworthy and comfortable experience. This car buying experience was the absolute benchmark of customer service - I would highly recommend Rida to anyone who is in the market for their next vehicle. More

Great experience I purchased the new X1 and my first BMW ever from Kevin. He gave me amazing service, spent time on giving me the best deal as possible. He did not rus I purchased the new X1 and my first BMW ever from Kevin. He gave me amazing service, spent time on giving me the best deal as possible. He did not rush anything and also did not push me into doing something that i did not want to do. He is a very kind and respectful man and i definitely recommend him. I was very pleased that i chose this dealership! More

Dealer operates like a Danforth used cars This dealership rides the coat tails of the BMW brand for their own gain and especially not the consumers. I have never been treated so badly by any d This dealership rides the coat tails of the BMW brand for their own gain and especially not the consumers. I have never been treated so badly by any dealer. The sales rep was fixated on his own gains and status and when he got a less than '10' he became a 'suck' rather than a professional striving for perfection rather the expecting perfection. I emailed my concerns to the owner of the dealership who never responded. Many BMW employees were ex-GM flunkies, this group must have came from the Danforth. Towne & Country BMW laughed when they heard my experience with Endras. Towne & Country are professionals and have all my business now. Drive past Endras and go to Towne & Country. More

Excellent Customer Service We recently purchased a X4 from Endras BMW. We went back to the location since our daughters had great experience buying their cars from the dealersh We recently purchased a X4 from Endras BMW. We went back to the location since our daughters had great experience buying their cars from the dealership specifically from Kevin Ghazi. My daughter drive all the way to Ajax from Richmond Hill for their service as a result of the great overall customer care at that locations. More

Grate customer service and Excellent experience I just purchased my X3 from BMW Endras. It was nice because the price was great and the overall experience was wonderful. It was great doing business I just purchased my X3 from BMW Endras. It was nice because the price was great and the overall experience was wonderful. It was great doing business with Kevin Gazhi, Kevin was very friendly and helpful. I would recommend the dealership and Kevin in particular to my friends. I was introduced to service staff and will return for service and of course when it is time for a new BMW. More

Great customer service! Upon our first visit to the dealership, met Kevin and within the hour purchased a used BMW! Kevin listened to our needs and made it all a great experi Upon our first visit to the dealership, met Kevin and within the hour purchased a used BMW! Kevin listened to our needs and made it all a great experience. More

Excellent Experience Cannot overemphasize the importance of good customer service when making a decision on buying a car. Enter Rida Haider. Couldn't ask for more. Frie Cannot overemphasize the importance of good customer service when making a decision on buying a car. Enter Rida Haider. Couldn't ask for more. Friendly, pleasant, very knowledgeable and never pushy. After a very short period of interaction I felt that I could trust her to have my interest at heart; and when buying a used car trust is so very important. From the initial meet and greet, through the test drive and the after sales follow up I can't imagine better service at a dealership. Rida is without question an exceptional salesperson. Our experience at this dealership was also enhanced by the friendly service of Manager Jason Kwan and the pleasant young Service Specialist Tyrone Pereira who took the time to explain the key features of the car and answered all our questions. Overall an outstanding experience - thanks to Rida and her colleagues at Endras BMW. My new 328i xDrive is pretty xxxx good too. More

Amazing experience! We just purchased our first BMW / Luxury car and our experience at Endras was excellent! We purchased a pre-owned BMW. We were greeted by friendly R We just purchased our first BMW / Luxury car and our experience at Endras was excellent! We purchased a pre-owned BMW. We were greeted by friendly Rida Haider the moment we walked in, and every moment from there forward was positive. We didn't get that slimy feeling that other dealerships give us. Rida was super knowledgeable not only about the car, but she knew how to drive it!! Don't be fooled by her sweet personality - she literally had me at acceleration! She was pleasant to deal with, very patient, and not pushy. She kept in touch with us over the weekend, and the day we picked up the car, I think she was just as excited as we were! She made sure there was a pretty red bow on it and was right there to take pictures of us with it. Her demeanor was outstanding and what I would expect from a salesperson anywhere I go. Top notch! We also dealt with Rene Jung, who was just as friendly and passionate and took the time to go over the financial stuff and answer all our questions. Manager Joe Kosmo was a nice man and came by to say hello at every visit we made. Tre Ramore, our Delivery Specialist, was a polite young man who took time to teach us how to use the features in the car - something we've never experienced when buying a car. All the staff, from the Concierge to Parts were friendly and provided excellent customer service. I would absolutely recommend them to friends and family. Haven't had a service visit yet, but hopefully that experience will be just as good! Thank you to the Endras team for making our experience a memorable one! We love our new ride. :) More

Good experience He helped us so much and we could get a real good discount. He could chose the best for me. He was honest never pushed me to do anything. This is the He helped us so much and we could get a real good discount. He could chose the best for me. He was honest never pushed me to do anything. This is the third car we are buying from him More