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Earnhardt Lexus

Phoenix, AZ

5.0
577 Reviews
Our dealership was built in 2016 and features a café, concierge services, a large service department, in-house financing and an extensive selection of new and certified pre-owned Lexus models. Here you will find an incredible selection of new and certified pre-owned models, including the RX, ES, NX and IS. We are proud to be part of the Earnhardt Auto Group and are a family-owned and operated business. In fact, our manager/owner is in the office daily helping customers. At Earnhardt Lexus we keep things simple. We are committed to achieving 100% customer satisfaction and go above and beyond to make your visit exceptional. Our top priority is to make your visit fast, easy and straightforward.It's this dedication to world-class service that has earned us numerous customer satisfaction awards over the years. In fact, we've been a part of the Phoenix, AZ community since 2012. Our community is very important to us and we are a proud supporter of the Phoenix Children's Hospital. If you're looking for an incredible selection of Lexus vehicles and a simple shopping process we invite you to give us a try. Experience the world-class customer service we are known for with a visit today!
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800 E Camelback Rd

Phoenix, AZ

85014

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Showing 577 reviews

April 28, 2024

Service was excellent and Lindsey Pierson did a great Job always helpful. everybody is always helpful More

by bbaird4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Earnhardt Lexus responded

Thank you for the glowing review, bbaird4! We're thrilled to hear that Lindsey provided excellent service. We strive to provide top-notch customer service and are delighted that our team met your expectations. We appreciate your feedback and look forward to serving you again soon. Regards, Bull Earnhardt Owner bull@earnhardt.com

April 26, 2024

They had a good inventory of certified cars and the pricing was both fair and reasonable and I walked out with the car I was looking for More

by Wtblackman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Pahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy in delivery
Apr 29, 2024 -

Earnhardt Lexus responded

Hi Wtblackman, thank you for sharing your experience with us! We are thrilled to hear that you found the perfect car in our inventory. We aim to provide excellent service to all our customers and we are glad we could meet your expectations. We appreciate your feedback! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 25, 2024

I always get great service at Earnhardt. They listen to the problems carefully and make sure everything is addressed before returning the car, unlike many dealerships. Service is quick and More

by ben944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Earnhardt Lexus responded

Hi Ben, thank you for the fantastic review! We're thrilled to hear you consistently receive great service at Earnhardt Lexus. Our team takes pride in addressing your concerns thoroughly and efficiently. It's our pleasure to assist you in finding the exact parts you need. We look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 21, 2024

Purchased a 2024 NX350h yesterday. Worked with Anthony. Just to clarify, I depend on reviews to purchase just about everything but have never written a review myself. I felt compelled More

by Kate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Earnhardt Lexus responded

Kate, thank you for sharing your wonderful experience with Anthony and the team! We're thrilled to hear that your car-buying process was stress-free and enjoyable. We appreciate your feedback and hope to see you again in the future. Feel free to reach out if you have any questions or need assistance. Regards, Bull Earnhardt Owner bull@earnhardt.com

April 21, 2024

We have a had a very good experience with the service at Earnhardt Lexus. The staff is courteous, attentive, have provided us with a fantastic service experience. More

by Pablo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Earnhardt Lexus responded

Hi Pablo! Thank you for taking the time to share your positive experience with us at Earnhardt Lexus. We are thrilled to hear that our staff provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

April 17, 2024

Who thought that car buying could be so enjoyable? Anthony was friendly, calming, knowledgeable, and overall a very nice man. I visited about 6 dealerships before stopping at Earnhardt Lexus- this i More

by Nori H
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Kocsis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Sunseri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Earnhardt Lexus responded

Nori, we are thrilled to hear about your positive experience with Anthony at Earnhardt Lexus! We strive to provide exceptional service and are delighted to have been the dealership that stood out to you. Thank you for choosing us! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 12, 2024

AMAZING! Highly Recommend! Anthony Tomasello made the transaction smooth and helped throughout the whole process. His knowledge and professionalism is top no More

by bethbeyer1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Earnhardt Lexus responded

Beth, thank you for sharing your wonderful experience with us! We are thrilled to hear that Anthony and Mia provided top-notch service during your car buying journey. We appreciate your recommendation and look forward to assisting you with any future needs. Enjoy your new Lexus! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 12, 2024

Competent and considerate service. Was very pleased. Have been a customer of Earnhardt for several decades. More

by cjstegman
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Boekius
Apr 16, 2024 -

Earnhardt Lexus responded

Hi cjstegman, thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you have been satisfied with our service for several decades. If you ever need anything in the future, don't hesitate to reach out. Thank you again! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 08, 2024

Outstanding customer oriented service provided by our sales consultant Holly Holland and John Richwagen of the management department. After being a 12-year Infinity customer, this was my first experience More

by Arnold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Richwagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Earnhardt Lexus responded

Hi Arnold, thank you for taking the time to share your experience with us! We are thrilled to hear that Holly and John provided exceptional service during your visit. It's wonderful to know that they were able to meet your needs and make your transition to Lexus a positive one. Welcome to the family! Regards, Bull Earnhardt Owner bull@earnhardt.com

April 05, 2024

My wife and I just purchased our fifth-ever Lexus (this time a different model) from Earnhardt and as usual, the experience was terrific. I sometimes hear the horror stories about buying a car and wonder w More

by Ray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleva Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam was very helpful explaining the electronic gadgetry
Apr 05, 2024 -

Ray responded

Thanks to everyone at Earnhardt Lexus as you guys are the absolute best. And that really ain’t no bull!!

Apr 08, 2024 -

Earnhardt Lexus responded

Ray, thank you so much for your glowing review of your experience with us! We are thrilled to hear that you and your wife had such a positive experience purchasing your new Lexus. We strive to provide a warm, friendly, and professional environment for all of our customers. Enjoy your new ride! Regards, Bull Earnhardt Owner bull@earnhardt.com

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