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DePaula Ford
Albany, NY
3,901 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 3,901 reviews
April 28, 2024
Depaula was very accommodating while my vehicle was being fixed for a possible upcoming recall on my door. This repair took time but service manager was very accommodating to giving me a loaner fixed for a possible upcoming recall on my door. This repair took time but service manager was very accommodating to giving me a loaner More
by SKEVILLE612
Verified Customer
Helpful April 27, 2024
Just completed my fourth vehicle purchase in the last five years at DePaula. As far as I am concerned they are the only Ford dealer in the Capital Region worth visiting. No pressure sales, reasonable t five years at DePaula. As far as I am concerned they are the only Ford dealer in the Capital Region worth visiting. No pressure sales, reasonable trade-in values and knowledgeable and personable staff. My salesman was top notch. He kept me up to date through my entire order process. The business manager made me aware of all of my options without being pushy. They went over all of the new features on my vehicle to ensure I was comfortable. They get my highest recommendation. More
by sclouth952
April 27, 2024
Terrible service took 3 months to finish my car for a part they said they could not find as soon as I came up and complained they found it within one day charged me $1200 and I still have the same issue part they said they could not find as soon as I came up and complained they found it within one day charged me $1200 and I still have the same issue More
by gflappa
Employees Worked With
April 27, 2024
The car was excellent it looked great. Thanks It looked great inside and outside. It was appreciated. Thanks It looked great inside and outside. It was appreciated. More
by kathyengwer555
Employees Worked With
April 26, 2024
Don’t force people to write anything Don’t force people to write anything. Thanks to write anything. Thanks More
by kellylisak
Employees Worked With
April 26, 2024
Very polite and respectful staff. They made the process very convenient and quick. Thank you They made the process very convenient and quick. Thank you More
by abertone1991
Employees Worked With
April 26, 2024
He was friendly, professional, knowledgeable, and clearly communicates. Will be back for my next vehicle service. communicates. Will be back for my next vehicle service. More
by holmesid85
Employees Worked With
April 26, 2024
Great experience from start to finish. Excellent friendly staff. Knowledgeable and helpful. Would recommend this crew to anyone. Excellent friendly staff. Knowledgeable and helpful. Would recommend this crew to anyone. More
by gtaylor9
April 25, 2024
I already gave my opinion but I can do it again. I have never had a bad experience with DePaula. The employees and anyone else that I come in contact with have always been very polite and profession I have never had a bad experience with DePaula. The employees and anyone else that I come in contact with have always been very polite and professional. Completed work timely and kept me aware of when the work would be completed. Great experience. More
by WGILBERT4
Employees Worked With
