
Dams Ford Lincoln Sales Ltd
Surrey, BC
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117 Reviews of Dams Ford Lincoln Sales Ltd
Vivek, Jamal, Heather and team took care of me from the first second I walked into the dealship until the last. Highly recommend this dealership to all. Thank you! first second I walked into the dealship until the last. Highly recommend this dealership to all. Thank you! More
Thanks for serving my 2017 Ford Escape. I requested to have engine coolant , transmission and differential flush. Thanks to Jennifer as she kindly provided a rough estimate and contacted me I requested to have engine coolant , transmission and differential flush. Thanks to Jennifer as she kindly provided a rough estimate and contacted me to inform that rear differential is not serviceable on my vehicle. Overall process is smooth and friendly. My only suggestion would be a curtesy lift home or vehicle drop off. Again kudos to Jennifer and Ford techs. PS. Thanks for finding my xxxxxxx. I was looking for it everywhere. More
I phoned Dams Ford on the Langley Bypass today to see about getting my 2005 Ford F 350 into the shop to have the toe in on the vehicle adjusted to factory specs. I have just installed all new tires and about getting my 2005 Ford F 350 into the shop to have the toe in on the vehicle adjusted to factory specs. I have just installed all new tires and inspected all steering components for wear. I had found that the passenger side tie rod end has some play in it and changed it out. I was shocked to hear the response from the customer service rep when I tried to make an appointment, "Your vehicle is over 10 years old, we don’t work on them". She then gave me a name of a shop close to them. In other words, we sold you the vehicle and we don’t want to see you again. The basic response from the dealership was “Sex & Travel”! Not impressed! More
We use Dams Truck shop to service our RV and Jit and John go above and beyond for us, even coming in on a Sunday to process our paperwork so we can pick up the vehicle for a planned trip. I would 1000% reco go above and beyond for us, even coming in on a Sunday to process our paperwork so we can pick up the vehicle for a planned trip. I would 1000% recommend this shop for your truck and RV services. More
Went to the parts department yesterday. 4 workers. Nobody in line. Waited at the counter for 15 minutes. People went on breaks. When helped the worker did not want to get out of his ch 4 workers. Nobody in line. Waited at the counter for 15 minutes. People went on breaks. When helped the worker did not want to get out of his chair. Part was 250$ and had to.get.out of the US. Sold me a 14$ fuse that was $8 ecerywhere else. Did not answer my questions as asked. Terrible customer service. I wont be back for parts or a new ford. More
Horrible experience with Dams. Tal Power (finance) put through a loan fraudulently on a car we never even saw and we’re still paying the price on our credit. No follow up from Tyle Tal Power (finance) put through a loan fraudulently on a car we never even saw and we’re still paying the price on our credit. No follow up from Tyler (Sales manager). This all happened December/January and it’s into March. They should be ashamed of themselves. More