
Dams Ford Lincoln Sales Ltd
Surrey, BC
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111 Reviews of Dams Ford Lincoln Sales Ltd
I had an 11;00 "appointment" for an oil change, was told there were many customers ahead of me, car was done at 1:00. Have been a customer at Dams for 19 years, bought my car there!!! Yes my car is old eno there were many customers ahead of me, car was done at 1:00. Have been a customer at Dams for 19 years, bought my car there!!! Yes my car is old enough to vote but I look after it. Then had to find my car within the car sales lot , blocked in by other customer cars and it had not been washed!!! Was told car washes need to be prearranged, not necessarily complimentary. OMG, a 19 year customer. More
Kirt was good. The rest of the visit and purchase was a bit disappointing. After all was said we signed and everything. When we looked at the bottom line we saw wha The rest of the visit and purchase was a bit disappointing. After all was said we signed and everything. When we looked at the bottom line we saw what we thought was an error. When I called suddenly the conversation we had was forgotten by the dealer and management team. The final figure was higher. They did not remember. Our fault for not looking closely. Stay away More
The sales team worked hard at accommodating my wishes. Overall it was due the excellent customer service that made the transaction successful. 2 Thumbs up to Ryan and Jordan!! Overall it was due the excellent customer service that made the transaction successful. 2 Thumbs up to Ryan and Jordan!! More
If you have a problem after the sale they coudnt care less. About you. Take your buisness elsewhere . When the guy who sells it becomes the manager and still.doesnt care. Says it all. Stay awa less. About you. Take your buisness elsewhere . When the guy who sells it becomes the manager and still.doesnt care. Says it all. Stay away More
Service department was not organized and didn’t have vehicle completed as previously promised. No communication and very difficult to get thru via phone - called 4 times with no success. Finally, i wa vehicle completed as previously promised. No communication and very difficult to get thru via phone - called 4 times with no success. Finally, i was getting a ride to pick up my truck and phoned again and got thru to service dept and was told its ready. Got there 15 min later and told sorry not ready yet - and asked me do you want us to fill up the DEF ? I thought it Should have been done as part of the service. Told me It would take 5 mins for DEF to be topped up and 20 mins later it was finally ready. Charged me an extra $55 for the DEF - not happy. Could have done it myself and I thought it would have been part of the service I originally booked for. Also - there was a light bulb that needed fixing and the cost of installing it would be $600 - crazy I said just give me the $6.00 light bulb and I will Install it myself. Will NOT be bringing my F-350 back to you again. More
Just bought a new Lincoln from Tyler, awesome salesman, he answered all our questions and was very patient. Our whole experience was awesome. Thanks Tyler he answered all our questions and was very patient. Our whole experience was awesome. Thanks Tyler More