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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
6,935 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 6,935 reviews

April 28, 2024

Great to find a dealership that sticks to their advertised price. This is not a shady business. They even returned my old leased car to another dealership for me! So helpful. Highly recommended thi More

by DENNISMFM23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with us! We're thrilled to hear that you appreciated our transparent pricing and commitment to integrity. It's fantastic to know that we could assist you by returning your old leased car to another dealership. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need anything else or have any questions, feel free to reach out. Thanks for choosing us!

Helpful
April 27, 2024

Both the sales department and the finance department did an excellent job. This is my third purchase from DCH. excellent company More

by BDAVIS3RD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant Martinez
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Apr 27, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled to have earned your loyalty! Thank you for your continued support and for choosing DCH for your car purchases. We're delighted to hear that both our sales and finance departments provided excellent service. If you ever need anything else or have questions, feel free to reach out. We appreciate your kind words!

Helpful
April 27, 2024

A very good job 👏 she took care means she helped me to understand about the importance of my careers. More

by djohnsonf1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera (in Service)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

DCH Wappingers Falls Toyota responded

We're glad to hear you had a positive experience! Our team strives to provide excellent service and guidance to our customers. If you have any more questions or need further assistance with your career, don't hesitate to reach out. Thank you for choosing us!

Helpful
April 27, 2024

Great service. The service advisor was excellent. First person to fully answer my question about a light coming on with the car. More

by KATHYCHAR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera (in Service)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

DCH Wappingers Falls Toyota responded

We're glad to hear you had a great service experience! Our goal is always to provide excellent service, and we're thrilled that your service advisor could address your concerns effectively. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing us!

Helpful
April 26, 2024

Everyone is very professional. Work performed and prices are transparent at the beginning so no surprises. Love the text interaction that happens during service with personnel More

by neetersue.64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew maffucci
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Apr 26, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled you had a positive experience with us! Transparency and professionalism are key, and we're glad you appreciate our upfront pricing and clear communication during service. If you need anything else or have questions, feel free to reach out. Thanks for choosing us!

Helpful
April 26, 2024

Listened to my problem, found the problem, ordered the part and fixed it quickly and everything was covered More

by NANATURCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera (in Service)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

DCH Wappingers Falls Toyota responded

Glad to hear we could resolve your issue efficiently and that everything was covered! If you ever need further assistance, don't hesitate to reach out.

Helpful
April 25, 2024

Easy shopping experience. Staff was friendly. Got a nice deal on a 2017 Toyota Highlander More

by cguez14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant Martinez
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Apr 25, 2024 -

DCH Wappingers Falls Toyota responded

That's wonderful to hear! We're thrilled you had an easy shopping experience and found our staff friendly. Congratulations on your new 2017 Toyota Highlander, and we're delighted to hear that you received a nice deal.

Helpful
April 25, 2024

Quick and efficient. Service person Matthew was excellent. It wound up being a much shorter visit than anticipated. Was happy about that. More

by CUPIN94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera (in Service)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

DCH Wappingers Falls Toyota responded

It's great to hear that Matthew provided you with such efficient service! A shorter-than-expected visit can certainly be a pleasant surprise when it comes to car maintenance. Sounds like Matthew really knows how to get things done promptly without sacrificing quality.

Helpful
April 25, 2024

Friendly and gets the job done in a timely fashion ! Judy is my go to service advisor . More

by ROCCO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
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Apr 25, 2024 -

DCH Wappingers Falls Toyota responded

It's fantastic to hear that Judy has become your trusted service advisor! Having someone reliable to turn to can make all the difference when it comes to maintaining your vehicle. She must provide excellent service to earn such high praise. It sounds like you've found a gem in Judy!

Helpful
April 24, 2024

My salesperson, Loosmane, was extremely knowledgeable, attentive, and most importantly incredibly kind. He made the buying process a wonderful experience. His level of service was perfect. More

by Jerry K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary - in reception
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Apr 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that Loosmane was very helpful with your recent purchase. We really appreciate your kind remarks for him!

Helpful
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