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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
6,973 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 6,974 reviews

May 16, 2024

Service from start to finish was excellent. Thank you Patrick and Jaime for making my shopping experience a great one! More

by CHARLES
Recommend Dealer
Yes
Employees Worked With
Patrick (Sales) and Jaime (Finance)
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May 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're thrilled to hear that Patrick and Jaime provided excellent service and made your shopping experience great. We appreciate your feedback and look forward to serving you again in the future!

Helpful
May 16, 2024

It was a pleasure working with Josh and the DCH crew. Josh was honest and kept me informed throughout the process. More

by NYSBASEBALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 15, 2024

They are amazing sales people! They made the process easy and by the time I got to the store and handed the check over the car was ready. It took 15 minutes to finish the operation More

by Ivana
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

DCH Wappingers Falls Toyota responded

Wow, it sounds like you had an incredibly smooth and efficient car-buying experience with Avi and the team! It's fantastic to hear that they made the process easy for you and had everything ready by the time you arrived at the store. Thanks for sharing your positive feedback, and we're thrilled to have earned your future business and referrals!

Helpful
May 13, 2024

They people at DCH were amazing. From Mike the salesman to Dylan the financial manager and everyone in between. Thank you guys for going above and beyond. More

by SOUTHSTCOLLISION
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with everyone at DCH, from Mike the salesman to Dylan the financial manager. We're glad they went above and beyond to assist you. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your support and look forward to serving you again!

Helpful
May 13, 2024

Awesome job from both angel and jaime They help me to get my car in just a few days More

by BAQUEROG28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Mejía Reyes
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May 13, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for sharing your experience! We're glad to hear that Angel and Jaime did an awesome job and helped you get your car in just a few days. If you have any further questions or need assistance, feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

Helpful
May 13, 2024

Very professional and smooth purchase process. Explained everything with patience. Well kept facility. Will use again. . More

by ALIBNYC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that you had a professional and smooth purchase process with us. We're glad our team explained everything with patience and that you found our facility well-kept. We look forward to serving you again in the future!

Helpful
May 12, 2024

The dealership provided excellent service from the service department. I was greeted and asked what issues I had if any, and then proceeded to relax in their nice lounge. I felt very comfortable and h More

by skypilot767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear that you received excellent service from our service department. It's great to know that you were greeted warmly and made to feel comfortable in our lounge while your vehicle was being serviced. If you have any further questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Helpful
May 12, 2024

Excellent service! I would recommend dch to friends . Sales and sevicehave been professional and efficient! More

by GARYGRASSELENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're delighted to hear that you received excellent service from DCH. We appreciate your recommendation to your friends. Our team strives to provide professional and efficient sales and service experiences. If you need anything else or have any questions, feel free to reach out. We look forward to serving you and your friends again in the future!

Helpful
May 11, 2024

They fixed the hubcap on the driver side rear in less than 20 minutes and I was very happy. Thank you, Mike Fleming More

by mfleming1430
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience, Mike! We're glad to hear that we could quickly fix the hubcap on the driver side rear in less than 20 minutes and that you were satisfied with the service. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!

Helpful
May 10, 2024

Great facility with friendly people. Last time it went great. This time they said they would do a five point inspection but I don’t think they did. The video they sent did not show me an More

by tremors.mortals.04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name.
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May 10, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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