Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
3,804 Reviews

3,804 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
April 24, 2024

Easy and seamless! Drop off and pickup was easy, no questions or concerns. Service and NYS Inspection done in a reasonable amount of time! More

by fishkillapt11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

DCH Wappingers Falls Toyota responded

Glad to hear it! We aim for a seamless experience and we're happy everything went smoothly for your drop off, pickup, and service. If you need anything else in the future, feel free to reach out. Thanks for choosing us!

April 24, 2024

Staff was very friendly and the problem I had with the vehicle was resolved very quickly. Waiting room was clean and very comfortable. Was very happy with the service. More

by NATHANIELWB88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

DCH Wappingers Falls Toyota responded

We're delighted to hear you had such a positive experience! Our team works hard to ensure quick resolutions and a comfortable environment. If you ever need anything else, don't hesitate to reach out. Thanks for choosing us!

April 24, 2024

All went well and was easy for my cars 20k visit this past Monday. Tom was very pleasant and called me when car was done. More

by JEFF_LEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

DCH Wappingers Falls Toyota responded

Fantastic to hear! We're glad your 20k visit went smoothly and that Tom provided pleasant service. If you have any other maintenance needs or questions in the future, don't hesitate to reach out. Thanks for choosing us for your car's service!

April 22, 2024

I had my front brakes serviced and the brake fluid flushed. No issues after the service although the dollar cost was high. More

by Car78412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are glad to hear that our team was helpful with your needs.

April 20, 2024

Prompt and professional but not perfect they did not have parts for recall part of visit which was scheduled as part of appointment, annoying to have to now come back. Got a message saying work would b More

by Rav Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who
Apr 20, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. We appreciate your business and we'll be sure to share your comments with our management team.

April 20, 2024

Staff is awesome & pleasant. Kept me informed throughout the entire process. I never felt pressured. More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Apr 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that our service team was very helpful with your needs.

April 20, 2024

Always love bringing my car into DCH Toyota because the service is courteous, efficient and professional. Keep up the good work! More

by nabconklin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy in Service
Apr 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 20, 2024

My salesperson, Joseph was great. He really helped me and made everything smooth and easy More

by TOM@TOMKRUEGER.COM
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Joseph provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

April 19, 2024

The first salesman was a joke and couldn't be any less helpful. Went in the next day and luckily got Joe Gegroodt who was so nice and helpful. Very happy with Joe's service. More

by MUMFORD4
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

DCH Wappingers Falls Toyota responded

Joe Gegroodt is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. Please let us know if we can further assist you in any way! Thank you for being our customer.

April 19, 2024

The Service Advisor, Judy Deems, is excellent. Great follow up on needed repairs and insight as to how the parts relate to each other for the service.. More

by tiocl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Apr 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Judy Deems was able to take care of your vehicle in a timely manner!

1
...