Crown Toyota

Customer service was SOOO BAD! !!just bought a used car (from Ken)that has a lot of problems, only one night after a drove the car from their lot IT WONT START. I paid a tow to brin !!just bought a used car (from Ken)that has a lot of problems, only one night after a drove the car from their lot IT WONT START. I paid a tow to bring it in their dealership. They fixed it. but day two is the same problem, it wont start again. This time they towed it from my driveway. Im asking to return the xxxxty vehicle, but they They wont take if back . But its clearly printed on their ad that i can return it for thirty days. ( its only two days). They fixed the vehicle for a week. Now the BIG PROBLEM. I cannot register the vehicle. MPI said the paper is from a DODGE CARAVAN, the vehicle that i bought is an AUDI It really is dissapointing. Im soooo stressed.Wen is this problem gonna end? More

Would I ever do business with this dealership NO WAY! Three weeks of run around about a vehicle that was to be fixed and ready for sale to find out it will go to auction can't pass safety!!!! Even the sa Three weeks of run around about a vehicle that was to be fixed and ready for sale to find out it will go to auction can't pass safety!!!! Even the sales manager was in on this so no trust with with Chris M or Tolase A. Stay away folks. Nice to know I have other avenues to obtain action. More

Very disappointed in the sales staff. I was told and reassured one thing when i put the deposit down on the vehicle and when I went to finalize the deal things changed considerably and t I was told and reassured one thing when i put the deposit down on the vehicle and when I went to finalize the deal things changed considerably and they were unwilling to accommodate me or work with me to make things fair for both parties. Very disappointed in their inability to treat me with more respect and that they valued my business- left there feeling like they could have cared less about me at all. Maybe I’m too old fashioned but to me integrity still means a lot and their sales staff did not display integrity. Again, very disappointing. More

I just purchased a 2023 RAV4 Limited and my experience at the dealership was incredible. My salesman, Neel Bhanushali, was exceptional from start to finish. He is extremely friendly, knowledgeable, accommoda the dealership was incredible. My salesman, Neel Bhanushali, was exceptional from start to finish. He is extremely friendly, knowledgeable, accommodating and thorough. If you’re looking to purchase a vehicle, I would highly recommend that you contact him. You won’t be disappointed with his service. Thanks Neel and Crown Toyota! More

Great experience when purchasing my new vehicle. Highly recommend Neel Bhanushali if looking to make a purchase. Highly recommend Neel Bhanushali if looking to make a purchase. More

AWSOME dealership to buy vehicle from. From Adam who sold us the vehicle to Tommy who showed us the vehicle, they were AWSOME!! Highly recommend this dealership, Crown Toyota! I’m telling From Adam who sold us the vehicle to Tommy who showed us the vehicle, they were AWSOME!! Highly recommend this dealership, Crown Toyota! I’m telling my friends about them!! More

Always an amazing experience here,, Adam, Tommy in sales, Kurt in finance and Tyler in management, I HIGHLY RECOMMEND THIS TOYOTA DEALERSHIP AAAAAA++++++ Kurt in finance and Tyler in management, I HIGHLY RECOMMEND THIS TOYOTA DEALERSHIP AAAAAA++++++ More

A big shout out to Adam Cai and Tommy, so also Harley Bautista in Finance. They are all efficient, patience and can't wait to introduce them to my friends for their car purchase. The status update on ca Bautista in Finance. They are all efficient, patience and can't wait to introduce them to my friends for their car purchase. The status update on car delivery was on point and they responded to text messages ASAP. Harley was patient enough to explain all the financial details to me and provided different options. Thank you guys! Geekay More

Received my new vehicle after 9 months . Extremely disappointed and frustrated, horrible customer service. Every time i inquire the status of the vehicle i get a different answers. Extremely disappointed and frustrated, horrible customer service. Every time i inquire the status of the vehicle i get a different answers. More

I WANT TO GIVE A BIG SHOUT OUT TO SEAN LEONARD AND HIS COLLEAGUE FRED-THE BEST - MOST CARING AND UNBELIEVABLY KNOWLEDGEABLE ABOUT EVERY DETAIL OF MY VWNZA DILEMAS-WHICH ENDED UP BEING REALLY EASY FOR THEM COLLEAGUE FRED-THE BEST - MOST CARING AND UNBELIEVABLY KNOWLEDGEABLE ABOUT EVERY DETAIL OF MY VWNZA DILEMAS-WHICH ENDED UP BEING REALLY EASY FOR THEM TO ADJUST. THEY MAKE MY LIFE EASIER AND I AM SO GRATEFUL THAT THEY REPRESENT TOYOTA!BIG HURRAH! WE NEED MORE OF THESE PROFESSIONALS IN YOUR INDUSTRY. FROM: MF More