Crosstown Chrysler Dodge Jeep Ram
Edmonton, AB
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Buy a new van Great service and friendly. But when you do financing for the vehicle, make sure you check the bill of sale and payment for the right amount. Great service and friendly. But when you do financing for the vehicle, make sure you check the bill of sale and payment for the right amount. More
Sales great, but Don't trust their service inspections Just burned second time by trusting service inspection work at Crosstown. Do not trust their service recommendations, This time had peace of mind ins Just burned second time by trusting service inspection work at Crosstown. Do not trust their service recommendations, This time had peace of mind inspection and first recommendation was need for tune up and sparks. i thought it had been done recently, however service rep could not find history but for one back in 2014. I asked him to check glove box for history (I keep all the mtce records there) - and then thought, they did inspection, it must need it. A little later, he had not gone to the glove box, I approved the work and wasted a lot of money. I don't believe a tech or mechanic had even looked at it as tune up and sparks had been done only 12k km previously at a dealership closer to me when they had a special. I didn't remember and saw the reciept in the glove box afterwards. Afterwards, he confirmed that recommendations were "strictly based on time and mileage". Don't waste your money in inspections. The previous time, I had 85 point inspection done just before warranty expired. and did suite of stuff, brake system mtce and fluid exchange that was recommended. This was at 97k Km's. Warranty expires at 100k. Then at 101286km, water pump went. They had not noticed any issue just 4K before. Repair was over $1k and no sorry or discount or anything. Tough luck. Do not trust their service inspections. I believe they just try to sell you on next big service package wilt doing any inspection. How could they have recommended tuneup after an inspection if the sparks were that new? I feel cheated. Sales was great experience. Bought 2012 gr Cherokee and 2015 trailhawk from them. More
Great sales staff and friendly people Started looking at used and after a few test drives i wanted to see a price on a NEW truck, Dave my sales guy came back with the offer of a life time Started looking at used and after a few test drives i wanted to see a price on a NEW truck, Dave my sales guy came back with the offer of a life time and with the best price the FIRST time. Dave was great at getting back to my txt msgs and wasnt over bearing or pushy. I would recommend this dealership to my friends and family and highly recommend DAVE V. Upon delivery of my Truck the cross town decal i asked to be removed was removed and the truck looked great thank you cross town for my new truck and keeping my family safe More
Honest service. Friendly. Not pushy. Good price for my trade in. Found a vehicle for cheaper than originally planned, Accounting department was fair and helpful with my payment and option Good price for my trade in. Found a vehicle for cheaper than originally planned, Accounting department was fair and helpful with my payment and options. Very good service. Not pushy but helpful. More
Great Shopping Experience! Husband and I were shopping, was nice to be acknowledged and included in the whole process. Dave V was very patient with us showing us both new and us Husband and I were shopping, was nice to be acknowledged and included in the whole process. Dave V was very patient with us showing us both new and used vehicles, and made sure we were 100% satisfied before purchasing. Dave spent a fair bit of time with us on the lot as well as behind the scenes. Really appreciated his hard work. More
Friendly staff Was kindly greeted by all staff the minute we got to dealerships. Very friendly and knowledgable salesman and finance team. Will be recommending to fr Was kindly greeted by all staff the minute we got to dealerships. Very friendly and knowledgable salesman and finance team. Will be recommending to friends and family. More
Customer care Brought my van for service, Allan Angeles explained professionally the details of work, answered my questions with confidence, always follow up and ge Brought my van for service, Allan Angeles explained professionally the details of work, answered my questions with confidence, always follow up and get the job done in time.Highly recommended! More
Our dream car! It was an awesome and smooth transaction. The team esp Jecris was all out in helping and assisting us. Godbless to the company. Kudos to the people wh It was an awesome and smooth transaction. The team esp Jecris was all out in helping and assisting us. Godbless to the company. Kudos to the people who was there.🙏🏻👍🏻😀 More
4x4 Service Special - Flush Differentials and transfer case $399 special - great service. Only Complaint - Summary Auto Service Report shows ALL recommended services EVER as outstanding even if even COMPLETED $399 special - great service. Only Complaint - Summary Auto Service Report shows ALL recommended services EVER as outstanding even if even COMPLETED! Waste of consumer time! More
They won't give up on you!! If you want a dealership that actually cares about you as a person then crosstown is it! it took them two weeks to find me a car but they didn't stop. If you want a dealership that actually cares about you as a person then crosstown is it! it took them two weeks to find me a car but they didn't stop. I can be a little picky from being taken to the cleaners at a previous dealership and was really nervous to do it again, but they worked hard to find me my match and didn't give up. More