Back

Crosstown Chrysler Dodge Jeep Ram

Edmonton, AB

4.1
2,000 Reviews

15520 123 Ave NW

Edmonton, AB

T5V 1K8

Directions

By Type

Showing 2,000 reviews

March 05, 2013

I just recently bought my first vehicle, 2010 nissa rouge from crosstown auto. I was a little skeptical about buying my first vehicle and i wanted to make sure it was the car I wanted and loved. When I walke More

by Missclyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 03, 2013

I gave these ratings, because i love dealing with Hadi. I let him know what i'm looking for and how much i want to spend and he always makes it happen!!! This is the third vehicle i've purchased from Hadi an More

by annemariehickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hadi Temraz
February 26, 2013

terrible dealership , no management, untrained staff with no idea of customer service will not return here which is too bad as its very close to my work . i will go out of my way to avoid this deal More

by loon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jerry
Mar 11, 2013 -

Crosstown Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater. We reached out to let you know we really would like the opportunity to turn your negative experience into a positive one; unfortunately we have not been able to gather enough information in order to determine where we went wrong. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie. If you decide you would like to provide us with additional information regarding your visit we will do our best to ensure this does not happen again. We are the #1 Chrysler retail dealer in Canada and we take pride in customer service. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns or email me with the details on your visit. Sincerely, Shellian Bremec 780-488-4481 ext 1701 sbremec@crosstownauto.ca

February 22, 2013

My wife and I both purchased Jeeps from Crosstown and were very impressed with the quality of service that we had received from both Ashton, TJ as well as the whole staff in the used vehicle department. More

by jeepjeep01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashton Choufi /TJ Fiddler
February 14, 2013

Our experience at Crosstown Auto was fantastic. Our salesman was very helpful, we were able to find a vehicle for our family and it was just amazing how friendly everybody was. We were able to agree on More

by RebeccaRienks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
britney dyck, Moose Zarandah
February 11, 2013

Our experience with Crosstown Dodge (purchasing 2 vehicles)was/is very impressive and excellent service. Manny Hanna and John Beck could not have given any better customer service or sales service. T More

by Roy Ellis
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Hanna
February 11, 2013

Our commerical vehicle was sent here on December 3, 2012 after it was involved in a very minor collision in a parking lot. Our insurance company was very insistent it be moved and in the interest of coopera More

by popcorngirl
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tim from Autobody and Russ from Service
February 02, 2013

Manny was extremely helpful and knowledgeable with helping me purchase my SUV. I really appreciated the time he took with me; he stayed long past his shift to answer all of my questions! I will defini More

by agoetsch74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Hanna
February 02, 2013

Dealing with Manny was a great pleasure. He was very knowledgeable and helpful. Best experience ever in buying a vehicle. We went there just to look and ended up buying. He did not pressure us at all. H More

by hdesm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Hanna, Manny Hanna
January 02, 2013

If you are looking to buy a vehicle from Crosstown, think twice. They sold me a 2010 Caliber that has turned out to be the worst vehicle I have ever owned. I understand that they do not build them. However, More

by bkpepper68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Mileham/Phil Fairon/
...
200