Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Hit or Miss This was my first purchase of a brand new vehicle. Although the outcome was me purchasing the vehicle it has not been as smooth as I would have antici This was my first purchase of a brand new vehicle. Although the outcome was me purchasing the vehicle it has not been as smooth as I would have anticipated. Prices quoted changed when paperwork appeared, some details were over looked and have required repetitive conversations with no resolution seems once the vehicle is in your hands and you're out the door.. It's no longer there concern. More
everyone was working hard to ensure we got the car we wanted Our experience at courtesy Chrysler was great... Maria was fantastic.. Everyone was.. They stayed open on New Year's Eve just to make sure we got to t Our experience at courtesy Chrysler was great... Maria was fantastic.. Everyone was.. They stayed open on New Year's Eve just to make sure we got to take home our new car that night... Everyone worked together and made it happen... This is the 3rd car we have bought fr courtesy... And I'm sure it won't be the last... Thank you all for being so great at your jobs and making us feel like we matter... Happy new year!,, and thank you very much.... More
great experience all around All the staff I dealt with during the sale of my new vehicle were awesome; I did not feel pressured and I felt like a valued customer. I wouldn't hesi All the staff I dealt with during the sale of my new vehicle were awesome; I did not feel pressured and I felt like a valued customer. I wouldn't hesitate to recommend Courtesy or my product advisor, Ariel, to friends or family. More
Jeep Grand Cherokee Overlander Purchase Received an overall excellent purchasing experience at Courtesy Chrysler this afternoon. My salesman, Harman, Brad and Dave from Finance did an excell Received an overall excellent purchasing experience at Courtesy Chrysler this afternoon. My salesman, Harman, Brad and Dave from Finance did an excellent job at explaining the various products available to me.. I spent 6 hours there but at the end, I left with what is (I hope) the ideal car for my needs. Although I came in with a different vehicle in mind, the team made me realize that The Grand Cherokee (Overland Altitude) was a lot more suitable... I left there with my new vehicle with a few outstanding items (to be completed in the new year) tired but with a big smile! Thanks again team for the excellent job / Service!!! Keep it up!!! Now let's hope the service department keeps up with your high standards!!! You set the bar high!!! Job well done! More
Very friendly and helpful staff Met with Tim in sales and and he and Glenn helped me find the best car with everything I was looking for. Everyone was very friendly and easy to work Met with Tim in sales and and he and Glenn helped me find the best car with everything I was looking for. Everyone was very friendly and easy to work with, and willing to work within my budget as much as possible. Ryan was thorough with explaining the financing and warranty. All in all a great buying experience. More
Staff were amazing , will never go anywhere else for a car . So happy with our new Ride , Tim helped us get out of a BAD car loan and into a loan we can afford . we are so happy with the service and the staff . So happy with our new Ride , Tim helped us get out of a BAD car loan and into a loan we can afford . we are so happy with the service and the staff . The staff also Donated to a event that is dear to my heart , Show your Ride For Brandon. Thank you for all your help , we can sleep better knowing we have a safe car and didn't pay to much for it . More
Excellent, friendly and knowlegable service My one and a half year old Grand Caravan Crew had a very uncomfortable issue with the transmission. It was seriously clonking about every 5th. time wh My one and a half year old Grand Caravan Crew had a very uncomfortable issue with the transmission. It was seriously clonking about every 5th. time while shifting into the Drive from Park/Reverse/Neutral. I went to Courtesy for another reason (Engine light - faulty oil pressure sensor) but also mentioned the transmission issue which bothered me terribly for almost a year. The recent software update for the transmission, issued by Chrysler, fixed the clonking problem completely. It was my best Christmas present!!! I found everybody at Courtesy very friendly, especially Ahmed. Danny Posadka, Calgary More
SERVICE MAINTENANCE Our company has been taking our fleet vehicles (>100) to Courtesy for over 5 years. The name tells it all! all service staff, especially Madison Yorke Our company has been taking our fleet vehicles (>100) to Courtesy for over 5 years. The name tells it all! all service staff, especially Madison Yorke, are always there for your benefit (and your vehicle of course). We have never had an issue with the mechanics telling us "you should do this." When an unknown has come to light, the staff explain the need to have the issue dealt with now or in the future, whatever is deemed appropriate. As a result, our vehilces have never had an out of service incident. The staff perform unsolicted and without charge items that prevent this: i.e. battery checks at the beginning of winter. I commend each and every person in Courtesy's service group. WELL DONE! Tom M. Fleet Manager AFL More
Jeep Service - Joe Tarzwell Just had my Jeep serviced by Joe and his staff. I really enjoy working with Joe and find he is very knowledgeable and fair. My son met Joe and is cons Just had my Jeep serviced by Joe and his staff. I really enjoy working with Joe and find he is very knowledgeable and fair. My son met Joe and is considering having his Jeep repair work done by Joe even though he purchased his Jeep at a different dealership. Thanks, Wayne Wasko More
dodge service - Ahmed Elnahas Ahmed does not fail to give me a very good customer service. I cannot compliment him more for being attentive, friendly and knowledgeable in dealing w Ahmed does not fail to give me a very good customer service. I cannot compliment him more for being attentive, friendly and knowledgeable in dealing with the client. Every time I need to get something done in my car he doesn't fail to show his love of his job. He makes sure that you will get what is right. I will definitely recommend him to other client. It's an honor to entrust my car to this gentleman and his team because he has compassion and integrity despite the pressure and stress of being a Service Advisor. More