Courtesy Chrysler Dodge Jeep RAM

Happy once again This was my 4th vehicle I have purchased from Courtesy. Service was excellent again. Was able to get exactly what I wanted through the hard work of th This was my 4th vehicle I have purchased from Courtesy. Service was excellent again. Was able to get exactly what I wanted through the hard work of the staff. Definitely will return for future purchases. More

2016 Ram 2500 Laramie So I finally decided to take the leap and buy a Dodge my first ever. To be brutally honest the only reason I walked into Courtesy was ever other deale So I finally decided to take the leap and buy a Dodge my first ever. To be brutally honest the only reason I walked into Courtesy was ever other dealer I had been to did not have a 2500 Laramie so I was on the hunt for one. Courtesy did not have one either but was willing to bring one in for me ( with a deposit) so I could at least test drive it. They did and I decided to take the plunge and make a deal. The only complaint I have with the initial purchase was with the test drive the truck gas tank was completely empty so we couldn't go very far basically a few blocks. But my sales guy was really nice and knowledgeable. My biggest negative would be with completing the sale. I dealt with 4 different people, I had nothing in writing and was a bit surprised by the lack of organization, it seemed odd for a company that has been in business for so long. I was told different things by different people and their excuse was they had some staff change over. This is my eighth brand new vehicle purchase and probably the least memorable to date. At the end of the day I did get the truck I had asked for with almost everything I had asked for on it. The reason I say almost is the truck was supposed to have mud flaps installed by Courtesy only it came from Red Deer Dodge with flaps already installed with Red Dodge logos on them and I was told they would be removing the flaps and installing new ones. All they did was unscrew the logos so now I am left with holes in my mud flaps and you could still see the Red Deer logo ghosted into the rubber which I have since rubbed out. This seems a bit shady but not something I am willing to fight about. Something small like this speaks more of the the company. So far I am happy with the truck itself but am still waiting to see about the service, hopefully all goes well. More

Bad Service ever and never come back Be careful that what they told you is not what they sell to you. and after sales service is so bad. Never Never come back. Be careful that what they told you is not what they sell to you. and after sales service is so bad. Never Never come back. More

Great service We had the pleasure to deal with Omar, Blair, Randy, and Marc. All were very professional and helpful in providing great service. We highly recommen We had the pleasure to deal with Omar, Blair, Randy, and Marc. All were very professional and helpful in providing great service. We highly recommend Courtesy Chrysler for all your vehicle needs. Thanks for everything. More

oil change Another " knock it out the park " service from April Thomas , Booked my truck for an oil change and planned to leave it overnight and pick it up at lu Another " knock it out the park " service from April Thomas , Booked my truck for an oil change and planned to leave it overnight and pick it up at lunch time , received a call around 1 1/2 hrs later while still in the vicinity of Courtesy , from April , that my truck was done and ready for pick up that night , Great job April . More

Excellent sales department Liz was amazing to deal with. She had our exact vehicle we wanted on the lot, sent us out for a drive and gave us a great deal! Every detail was handl Liz was amazing to deal with. She had our exact vehicle we wanted on the lot, sent us out for a drive and gave us a great deal! Every detail was handled professionally, friendly and we didn't feel pressured at all. It was a fantastic car buying experience. I recommend her to everyone, and will definitely come back! More

Perfect deal !!! We had the pleasure of dealing with Todd when trying to find the right Vechile and deal that worked for our new family ! Todd provided great costumer We had the pleasure of dealing with Todd when trying to find the right Vechile and deal that worked for our new family ! Todd provided great costumer service and helped make a deal that fit perfectly .. Would totally recommended him 😊 More

dishonest used car department I have bought 2 new vehicles from Courtesy, On the 27/16 September I was searching for a used vehicle for my daughter, we found a 2011 Ford escape in I have bought 2 new vehicles from Courtesy, On the 27/16 September I was searching for a used vehicle for my daughter, we found a 2011 Ford escape in the used car department that my daughter really liked. Asked them to let me get it checked out by my mechanic and they said it's not their policy as their mechanics have done a complete inspection and they stand behind what they are selling. Also it was stated that they would repair anything that was found that needed to be repaired that was on their basic inspection sheet. I explained to Randy that for my piece of mind I would like to have it checked by my mechanic , as it's a cost to me and not them.After he refused, At that point I asked for my deposit back, at that point Randy said to go ahead and take it to your mechanic. As soon as my mechanic drove it into the bay he said there was something wrong as the engine it didn't sound right. He figured someone put the wrong oil in a vortec motor which I guess is not a good thing. Then he noticed sand up on the top end of the motor which he figured came from a flood. The carfax stated the vehicle was owned by a person in there fifties but it was quite apparent that it was kid driven. Also carfax said it was in one minor accident a $3000 repair. But upon further inspection under the proper light it was discovered there was 4 different colors of paint on the vehicle. The bumpers didn't line up, the rear hatch was replace there was rust under the parts that were replaced. This was a $13599.00 so needless to say when I brought the vehicle back and told them what we found they would not even look me in the eye and didn't even bother to dispute what was found. More

Satisfied repeat customer I just traded my 2015 jeep wrangler for a new 2016 firecracker red jeep wrangler from courtesy and I am so excited to start driving it! The Alpine spe I just traded my 2015 jeep wrangler for a new 2016 firecracker red jeep wrangler from courtesy and I am so excited to start driving it! The Alpine speakers were above and beyond what I was expecting and the whole process happened so fast in time for my birthday! Ariel is a great salesman and doesn't make you feel pressured into anything. I'm a satisfied repeat customer, thanks again! More

Overall exemplary! I experienced good customer service! Five star rating represents the overall EXEMPLARY treatment-professional attitudes. Thank you*Liz Thank you, I experienced good customer service! Five star rating represents the overall EXEMPLARY treatment-professional attitudes. Thank you*Liz Thank you, Randy G Thank you, Marc S More