Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Service appointment Came in for a service appointment before work. I expected to use the shuttle service but had unfortunately missed all of them leaving for the morning. Came in for a service appointment before work. I expected to use the shuttle service but had unfortunately missed all of them leaving for the morning. Joel kindly offered to drive me to work which was above and beyond his role, and I greatly appreciated the effort. They sent a text saying it would be ready at 1 and sent a shuttle which arrived exactly on time, then my car was ready immediately and I didn't have to wait at all. Overall a great experience! More
Amazing service I came into Courtesy Chrysler with the hopes of trading in my vehicle. Billy Mansour went over and beyond providing the best customer service possible I came into Courtesy Chrysler with the hopes of trading in my vehicle. Billy Mansour went over and beyond providing the best customer service possible for me. Very professional, friendly, knowledgable helping me get the best trade value for my vehicle. Iam now a proud owner of a new SUV and would certainly give Billy 10 Stars highly recommended he will go out of his way to make sure you leave the dealership knowing he did his job well making you happy customer. More
Found My Truck I had been looking around for about a month for the perfect truck for me but upon walking into courtesy I got amazing service and with the help of Jac I had been looking around for about a month for the perfect truck for me but upon walking into courtesy I got amazing service and with the help of Jackie Sylvester I ended up finding my new truck. Jackie was so great to deal with and so helpful through this process of buying my very first truck. More
fantastic service very friendly, attentive, quick and professional service, I was able to just point to the truck I wanted and the salesman and finance manager made it very friendly, attentive, quick and professional service, I was able to just point to the truck I wanted and the salesman and finance manager made it happen and found whatever deals they could for me. Delivery of the vehicle was an amazing experience, no hassle at all to me, had everything ready to go when I got there. Overall the best dealership experience I have had so far and would most certainly recommend it to anyone looking to buy a vehicle. More
Found the perfect car my boyfriend and I came in with a strict budget and Omar was able to find something that fit all our needs and went above and beyond our expectations. my boyfriend and I came in with a strict budget and Omar was able to find something that fit all our needs and went above and beyond our expectations. Great customer service all round and we love our new car. More
All some I work for city wide towing I came in thinking I would have a hard time with this veh I have had problems before because I drive a bigger truck and ha I work for city wide towing I came in thinking I would have a hard time with this veh I have had problems before because I drive a bigger truck and hard too get into places. but April Thomas was amazing She came over too me and ask if I was dropping of a 5500 and I said yes and then she help me find a spot and help me back it place she was allsome thank you again we need more people like this More
Great experience Omar was great to deal with and made the experience very pleasant even when just sitting and waiting for paperwork. Will definitely be going back for Omar was great to deal with and made the experience very pleasant even when just sitting and waiting for paperwork. Will definitely be going back for my next trick. More
AaronS Dealt with Omar when I went to buy a new vehicle. He was very professional and not pushy at all. Super genuine guy and made the experience of buying a Dealt with Omar when I went to buy a new vehicle. He was very professional and not pushy at all. Super genuine guy and made the experience of buying a new vehicle less stressful. Would def reccomend him to friends. More
PLEASANT, UPBEAT & EXCEPTIONAL SERVICE SERVICE WAS ATTENTIVE TO MY WANTS AND THEY WORKED HARD TO MAKE A DEAL THAT WORKED FOR ME. FROM THE SMALL DETAILS, SPEEDY SERVICE AND GREAT UPBEAT ATTI SERVICE WAS ATTENTIVE TO MY WANTS AND THEY WORKED HARD TO MAKE A DEAL THAT WORKED FOR ME. FROM THE SMALL DETAILS, SPEEDY SERVICE AND GREAT UPBEAT ATTITUDE. IT WAS A PLEASURE BUYING MY 3RD VEHICLE FROM COURTESY. More
Extremely unhappy I scheduled my Cherokee in for a cabin filter, brake fluid and to put on my summer tires. I dropped it off at 7:30am. At 11:30 I called, was told it I scheduled my Cherokee in for a cabin filter, brake fluid and to put on my summer tires. I dropped it off at 7:30am. At 11:30 I called, was told it was in the shop and would be ready by 2:30. Scheduled my pickup for 3:00. Mike arrived at 2:45 to pick me up, just as I was leaving Jeremy called to say my truck would not be ready and that I would have to wait a few minutes. You had 37 appointments on Friday, typically you have 60 appts. When I got there are 3pm, I was told it would be a few minutes. I had a migraine and wasn't sure whether I wanted to throw up or cry. I sat in your waiting room for an hour, al little more than a few minutes, with the channel set to a northern survival show, with a guy butchering a moose and boiling its head to get the jelly from the eyes. Not exactly family program, at that point not only was my head sick but so was my stomach. I have been doing some checking, changing my tires over should only take an hour, I think Jeremy realized when he saw my name on the shuttle pick up board that he had forgotten to put my truck in for the tires and scrambled to do it right away. I have been a customer for 20 years, I have purchased 5 vehicles and always used the service department, I have in the past recommended the service department. At the moment I'm not sure if I will ever set foot on your property again. It's not that it took 8 hours to do a minor amount of work, it was the fact that I just got excuses and lies and told that I wasn't your only customer that day. Way to make a customer feel special. I will absolutely not ever recommend you again, I won't take the chance that someone I recommend get the treatment I did on Friday. And should I come back I will absolutely never deal with Jeremy again. Anne Houston More