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Courtenay Mazda
Courtenay, BC
1,393 Reviews
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1,393 Reviews of Courtenay Mazda
January 14, 2017
Great Car / Great Service My sincere thanks to Kaye, Mike & Chad for all your help! You all did your share in getting us through the purchase process as painlessly as possible My sincere thanks to Kaye, Mike & Chad for all your help! You all did your share in getting us through the purchase process as painlessly as possible. You were friendly, patient and professional all the way. Everything from greeting us to demonstrating the car features to negotiating the price and making sure we were comfortable driving away in a new car just a few hours later. More
by happy customer
Employees Worked With
Chad Johnston, Mike Milne, Kaye Burke
Helpful January 05, 2017
Mazda Rocks I was extremely impressed with the service and attention I received at this dealership.The staff was very courteous and answered all of my questions. I was extremely impressed with the service and attention I received at this dealership.The staff was very courteous and answered all of my questions. I was dreading the experience of wheeling and dealing with the process of buying a new car but the staff at Courtney Mazda made it a pleasant and painless experience. And I purchased the Mazda I wanted at the price I asked for! More
by blackie12
Employees Worked With
Corey Sawchuk, Chad Johnston, Mike Milne, Chantelle Vaillancourt, Kaye Burke
January 04, 2017
The old "bait and switch" I found a 2005 Corolla on craiglists.ca in February 2016 that was for sale at Courtenay Mazda. I was interested in trading in my 2004 Ford Explorer wh I found a 2005 Corolla on craiglists.ca in February 2016 that was for sale at Courtenay Mazda. I was interested in trading in my 2004 Ford Explorer which was starting to break down a little bit and hoping to purchase the Corolla. At first, they offered me $500 trade in Value of my Explorer and then what worked out to roughly $109 bi-monthly to purchase the Corolla. I decided this was not a fair deal and walked away, decided to look elsewhere. Fast forward about four days and I received a text from Gaye Williams, who was lovely to deal with, that they had "found a buyer" and would give me $1500 for my Explorer and $70 bi-monthly but that I had little time to decide and I should come in ASAP. I decided that was a fair deal and went in at my earliest convenience. As soon as I sat down to talk figures the gentlemen who was in-charge of financial dealings took over and informed me that they would not do a bi-monthly payment on such a low price ($4000) and that it would be $169 monthly, and that because it was no longer a bi-monthly offer that the price would increase. At this point I reconciled that I could afford this and I lacked the ability to negotiate that what was initially agreed upon was the ethical way to do business, or perhaps I lacked the courage. At any rate I allowed them to take advantage of me, but in the future will not seek out this dealership or recommend it to friends or family because I feel as though it was not an ethical way to do business. I should have stood up to the pressure that was applied and I learned from this experience. Beware of the "bait and switch" and don't be fooled by an establishment that prides itself on how well reviewed they are on this website. More
by Ginbaby
Employees Worked With
Corey Sawchuk, Chad Johnston
January 02, 2017
Convenient from PR. . . Great Customer Service I just bought a 2005 Toyota Matrix at a good price. Barry offered to pick me up at the ferry (I'm from Powell River) which made it really convenient f I just bought a 2005 Toyota Matrix at a good price. Barry offered to pick me up at the ferry (I'm from Powell River) which made it really convenient for me. After buying the car I was having trouble starting it because I wasn't pushing the clutch in all the way(my mistake). Barry drove into Courtenay to where I was to help troubleshoot and figured out the problem. He was very helpful and made sure everything was ok before leaving. Great customer service! More
by powellriverite
Employees Worked With
Barry Davis
January 02, 2017
Car Purchase Corey and Kaye did a good job with answering our questions and provided what I think will prove to be good value for the money. When there was confus Corey and Kaye did a good job with answering our questions and provided what I think will prove to be good value for the money. When there was confusion over insurance transfers that ended up taking several hours to resolve, Kaye stepped up and helped keep our children entertained and thus helped maintain our sanity. More
by Rick from Comox
Employees Worked With
Corey Sawchuk, Kaye Burke
January 01, 2017
Absolutely Amazing I am a senior on low income that had to change a standard to automatic because of an accident. I went in ...with anxiety. ..and came out having a beau I am a senior on low income that had to change a standard to automatic because of an accident. I went in ...with anxiety. ..and came out having a beautiful experience filled with fun laughter and just plain respect for each other...ANDDDDD a car to boot!!! Now how great is that! !! More
by Happy happy
Employees Worked With
Chad Johnston, Barry Davis
December 31, 2016
Helpful and patient Barry provided useful information and personable attendance as we viewed the CX-5 and took it for a test drive. Cory offered his reasonable rationale Barry provided useful information and personable attendance as we viewed the CX-5 and took it for a test drive. Cory offered his reasonable rationale for pricing our used Mazda. Discount pricing was attractive. More
by mazda
Employees Worked With
Mike from Mazda Canada, Corey Sawchuk, Barry Davis
December 31, 2016
Satisfied customer Title: I am that rare thing: a 100% satisfied customer Mike Milne at Courtenay Mazda has been consistently recommended by friends and acquaintance Title: I am that rare thing: a 100% satisfied customer Mike Milne at Courtenay Mazda has been consistently recommended by friends and acquaintances over many years, so I naturally called him when I needed a vehicle. I was not disappointed. In the space of one phone call he not only assessed, but miraculously met my needs. I particularly appreciated Mike's candor. He had clearly done his research and was able to alert me to the things I most needed to keep an eye on in the make and year of my car. Many thanks to Mike and Courtenay Mazda! —Margit Hesthammar More
by Sisters
Employees Worked With
Mike Milne
December 30, 2016
Fast and Professional I've bought a few cars from dealers over the years and this purchase was the only one that was done without any pressure. Thank you Kaye. I've bought a few cars from dealers over the years and this purchase was the only one that was done without any pressure. Thank you Kaye. More
by steve
Employees Worked With
Corey Sawchuk, Chad Johnston, Kaye Burke
December 29, 2016
Overall a positive shopping experience!! I just purchased a CX3 GT from Barrx0y and had exceptional customer service! I had my car the same day I received financing and it was a quick, hassle I just purchased a CX3 GT from Barrx0y and had exceptional customer service! I had my car the same day I received financing and it was a quick, hassle free experience thanks to Chad! I would recommend Courtenay Mazda to anyone! More
by Mazdagal
Employees Worked With
Corey Sawchuk, Chad Johnston, Barry Davis
