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Country Hills Toyota

Calgary, AB

2.3
211 Reviews

20 Freeport Landing NE

Calgary, AB

T3J 5H6

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211 Reviews of Country Hills Toyota

August 30, 2024

I highly commend country hills toyota as I never felt neglected and the support was amazingly incredible! By the help of Ms flory Daloos, Cyndee Martinez and Bryan who were so great and did splendid cust More

by loren ropan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Flory Daloos, Cindee Martinez, Naheed Shivji
Aug 30, 2024 -

Country Hills Toyota responded

Loren, we're delighted to hear that Flory, Cyndee, and Bryan provided you with such exceptional service at Country Hills Toyota. Thanks for the wonderful feedback! Enjoy your new car!

August 07, 2024

Update: 07 August 2024 Subsequent to my negative review here on 27 May, Brian responded to my review and asked me to contact him. I tried to contact him over the phone on 29 July, I left my cell pho More

by faamir1969
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
Aug 08, 2024 -

Country Hills Toyota responded

I'm truly sorry for the lack of follow-up communication on our end. This is certainly not the level of service we strive for, and I apologize for the oversight. Please call me directly again or email me, if I missed your call my apologies but I don't have your contact information. Thank you, Brian Schmidt - General Manager - (403) 290-1111

July 13, 2024

The salesmen are sleazy, the service personal are disrespectful. You book an appointment and have to wait like 2 hrs to get your vehicle in. I would recommend Stampede or Charles Glen toyota, profess More

by sinthujan balakrishnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naheed Shivji
Jul 22, 2024 -

Country Hills Toyota responded

We apologize for the negative experience you had with our team. We strive to provide professional and respectful service, so it's disappointing to hear we missed the mark. If you're willing, please reach out directly so we can address your concerns further. Thank you, Brian Schmidt - General Manager - (403) 290-1111

July 10, 2024

I request to the Alberta government to suspend the license of the COUNTRY HILL TOYOTA Am very frustrated to writing this review about country hills Toyota’s nonsense mechanic? It was mid of the Apri More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
sam/jivan
Jul 22, 2024 -

Country Hills Toyota responded

Ali, I'm truly sorry to hear about your frustrating experience. This is definitely not the level of service we aim to provide and I apologize for any inconvenience caused. I'd like to discuss this further with you and find a way to resolve the issue. Please reach out when you can. Thank you, Brian Schmidt - General Manager - (403) 290-1111

Jul 22, 2024 -

Ali responded

Thanks a lot for your response, and I apologize. I apologize to you as well. You know my car is a family car. You did not work properly and even did not compensate you were supposed to.

Jul 22, 2024 -

Ali responded

You supposed to call me directly, calling relatives is inappropriate. If have concerns first listen to me why I am frustrated. Call me on 4034830591. Ali.

May 27, 2024

My two vehicles are serviced at Country Hills Toyota. Three times in a row, when I pick up my vehicle after regular maintenance services, it comes back with a new problem that never existed. Even this we More

by faamir1969
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
May 28, 2024 -

Country Hills Toyota responded

It's disappointing to hear about your repeated issues after servicing and the lack of resolution offered. We value long-term customers like yourself, and this is certainly not the experience we aim to provide. I'd appreciate it if you could reach out directly so we can address these concerns properly. Thank you, Brian Schmidt - General Manager - (403) 290-1111

March 28, 2024

I just bought a new 2024 Tacoma and the purchase process was great. The staff at Country Hills Toyota were all very professional and very helpful. I highly recommend this dealer if you are buying a Toyota. More

by r. Johnston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Minh Phan, Naheed Shivji
Mar 28, 2024 -

Country Hills Toyota responded

We're so glad to know your Tacoma purchase process at Country Hills Toyota was a great one. Thanks for recommending us, and enjoy the new ride!

March 17, 2024

I ordered a Toyota car 12 months ago with $1k deposit. Last week they told me my car arrived. The finance manager also told me so I asked is it the same price as online Toyota website and he said assumes More

by zijun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Albert
Mar 26, 2024 -

Country Hills Toyota responded

I'm sorry to read about your experience and can understand your frustration. We strive for transparency in all our dealings, and it is never our intention to mislead or disappoint our valued customers. Please contact me directly as I would like to clear up this situation for you. Thank you, Brian Schmidt - General Manager - (403) 290-1111

March 01, 2024

They don’t sell the vehicle on msrp rate Every vehicle they charge $3000 more than they other dealer before booking your vehicle try other dealer waiting more than the a year I found they are charging $30 More

by Harjit
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Naheed Shivji
Mar 01, 2024 -

Country Hills Toyota responded

I'm sorry to read about your concerns regarding our pricing. We strive for transparency and fairness in all of our transactions. We sell our vehicles based on fair MSRP pricing, however many vehicles have extra accessories and packages. It's important that we address this issue directly with you so we can better understand the situation and work towards a resolution together. Please call me to discuss further. Thank you, Brian Schmidt - General Manager - (403) 290-1111

February 08, 2024

These guys are crooks. I don’t recommend anyone going to this dealership. Find a different local dealership who is honest and upfront with everything. Country hills Toyot More

by Azadi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sara, feizal, farid
Feb 08, 2024 -

Country Hills Toyota responded

Jerry, it's quite dismaying to read your review. We strive for transparency and honesty when it comes to every customer interaction, and I'm sorry if you have been left feeling otherwise. I'd like the opportunity to understand more about this feedback and how we can make things right with you. Please consider reaching out when you have a moment. Thank you, Brian Schmidt - General Manager - (403) 290-1111

February 07, 2024

As a loyal customer of Country Hills. I regret to say that, I have been there to buy a new winter tire from you. I reached there at o7:00AM. But your nonsense parts dealer makes me frustr More

by sabitpitafi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
One white xxxx guy, Naheed Shivji
Feb 08, 2024 -

Country Hills Toyota responded

I'm really sorry to read about your experience with our parts dealer. This is not the level of service we aim for and I apologize if you felt disrespected in any way. We appreciate your loyalty over the years, and it's clear that we've let you down this time around. If you're open to discussing this further, please reach out so we can work towards a resolution together, and hopefully earn back your business. Thank you, Brian Schmidt - General Manager - (403) 290-1111

Feb 09, 2024 -

sabitpitafi responded

You must know how to satisfy the loyal customer.

Feb 09, 2024 -

Country Hills Toyota responded

We value your loyalty and are committed to resolving this for you. Please give me a call at your convenience. - Brian Schmidt - General Manager - (403) 290-1111

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