Country Hills Toyota

The salesmen are sleazy, the service personal are disrespectful. You book an appointment and have to wait like 2 hrs to get your vehicle in. I would recommend Stampede or Charles Glen toyota, profess disrespectful. You book an appointment and have to wait like 2 hrs to get your vehicle in. I would recommend Stampede or Charles Glen toyota, professional, friendly and excellent customer service. More

I request to the Alberta government to suspend the license of the COUNTRY HILL TOYOTA Am very frustrated to writing this review about country hills Toyota’s nonsense mechanic? It was mid of the Apri license of the COUNTRY HILL TOYOTA Am very frustrated to writing this review about country hills Toyota’s nonsense mechanic? It was mid of the April I visited the dealership for my car. My Car had a sound at left front tire. Your mechanic diagnosed to change the Barings of the Care, and he did and I pay for that. Unfortunately sound never ended. I called the mechanic and he said come again. I went there and he said baring is ok you can change the TIREs of the car. I didn’t change the tire went to another mechanic to confirm that sound is from tire or something else is going on. My mechanic changed the tire for a time and he said sound is not from the tire. What the mechanic diagnose (new mechanic), he said COUNTRY HILLS TOYOTA did not change the Barings but snatched money from you or if they change they does not know how to change the Barings of the car they are stupid and nonsense just gold diggers. I called the Toyota once again and tell them the story what the private mechanic said. Toyota call me again to confirm!!! They changed the tire to confirm and they confirm that nothing is wrong with the tire. Toyota lies with me 3 times. Meanwhile I spend more than $1000 overall on Barings and taxi. But the nonsense Toyota Country hills never solve my problem. Last time I gave them car to look on 1st of the July, they handover to me today at July 8th and sound is still coming from the car. I am sure they never change the Barings of the car, they are liar and money snatcher. I am not sure how government of Alberta gave them money making license to snatch money from Albertan. I request to the Alberta government to suspend the license of the COUNTRY HILL TOYOTA SABIT More

My two vehicles are serviced at Country Hills Toyota. Three times in a row, when I pick up my vehicle after regular maintenance services, it comes back with a new problem that never existed. Even this we Three times in a row, when I pick up my vehicle after regular maintenance services, it comes back with a new problem that never existed. Even this week, this has happened. When I mentioned it to the service manager, he offered to get my vehicle inspected for a charge. When I refused to pay as that problem was not there when I dropped my vehicle for service, he simply refused to get it inspected free of charge despite the fact that I have been a customer for more than a decade. It sounded to me he did not care at all. I am not going back to this dealership and will take my business elsewhere. More

I just bought a new 2024 Tacoma and the purchase process was great. The staff at Country Hills Toyota were all very professional and very helpful. I highly recommend this dealer if you are buying a Toyota. was great. The staff at Country Hills Toyota were all very professional and very helpful. I highly recommend this dealer if you are buying a Toyota. More

I ordered a Toyota car 12 months ago with $1k deposit. Last week they told me my car arrived. The finance manager also told me so I asked is it the same price as online Toyota website and he said assumes Last week they told me my car arrived. The finance manager also told me so I asked is it the same price as online Toyota website and he said assumes so. I asked the sales and he told me price is $43,800 plus tax and I noticed price in the website is $41,300. I messaged sales and was told the price was determined by manager. I questioned him when I order the car last year was told the market price. I asked what was the market price and his explanation was every year the car price increase slightly. Which is understandable. But today he says unfortunately, that is the price which is $2500 more than the website.I told him he was misleading as it won’t make sense I have been waiting 12 months and still pay $2500 more. They don’t care and have no moral and says if I dont accept that price they would love to refund the deposit and sell to other cx. I checked with another Toyota sales in Calgary and she confirmed if I have been waiting for that long and shouldn’t pay extra to get my order. The dealership and the sales are cheating customers. I told them if you told me waiting period is 12-18 months and after waiting that long, customers need to pay $2500 more to get the car, no stupid customer would order from you and gave deposit. They keep saying it is the market, nothing to do with them. So who is going to protect customer’s right. I do have friends who just moved to Calgary paid $2500 more and only wait for 2 weeks . That make sense but I have been waiting for 12 months and still need to pay $2500 more? Sales has no integrity! I shared it with my friends and they told me to share my experience in social medium and consult with lawyer to see if I can protect customer’s right. I will try to reach out to Toyota and file a complaint and I will see how to protect my right. I am sharing my experience so please make sure when you give a deposit ask them if they are going to add additional price than website . I feel they are cheating cx and I don’t know if this is Toyota the big brand allow them to do so. More

They don’t sell the vehicle on msrp rate Every vehicle they charge $3000 more than they other dealer before booking your vehicle try other dealer waiting more than the a year I found they are charging $30 they charge $3000 more than they other dealer before booking your vehicle try other dealer waiting more than the a year I found they are charging $3000 more on rav4 don’t buy from them More

These guys are crooks. I don’t recommend anyone going to this dealership. Find a different local dealership who is honest and upfront with everything. Country hills Toyot I don’t recommend anyone going to this dealership. Find a different local dealership who is honest and upfront with everything. Country hills Toyota are crooks and scammers 100%. The owner doesn’t like people “slandering” and being honest about his employees but hasn’t done anything to change the polices they follow here. Bunch of scammers. Owner should be arrested along with staff. More

As a loyal customer of Country Hills. I regret to say that, I have been there to buy a new winter tire from you. I reached there at o7:00AM. But your nonsense parts dealer makes me frustr I regret to say that, I have been there to buy a new winter tire from you. I reached there at o7:00AM. But your nonsense parts dealer makes me frustrated. His customer dealing was awful. He does not know how to talk to the customer. Is that way to say to the customer you know what is business? do you have a business? we have 10000 customers if we give discount how can we run the business?. Please arrange a customer service certificate for him. I have been there on 07:00, 2024-02-06 Anyway I bought new tires from Honda Airdrie at a good price. I been with you since 2011. More

As a loyal customer who has been purchasing and servicing vehicles at your dealership for over a decade, I regret to say that the level of customer service provided by the staff and service manager has been vehicles at your dealership for over a decade, I regret to say that the level of customer service provided by the staff and service manager has been consistently poor and disappointing. Purchased the Toyota genuine battery less than year ago for my truck and its dead, went for warranty at parts and they send me to service, went to service they again send me back to parts and again back to service. Several staff seemed uncertain and uninformed about the procedures and protocols necessary to assist customer effectively. They agreed to replace under warranty but must pay for testing the battery $50. Could understand why I must pay when it’s under warranty. My deep concern regarding the unprofessional behavior by the service manager when I tried to put the genuine concern about the quality of service provided, I was met with dismissiveness and lack of professionalism. Not only was my issue brushed aside but I also felt disrespected and undervalued as a customer. More

They do not follow their own maintenance guidelines. Go somewhere else and save yourself the headache. I have messaged both the Service Manager and the general Manager and haven't had a response yet. Go somewhere else and save yourself the headache. I have messaged both the Service Manager and the general Manager and haven't had a response yet. More