Concept Ford

Wheel alignment needed at 38,000 km and new tires- This is 8 Need new slignmemt at 38000 km and new tires- This is the 4 Ford Edge and always replaced tires in 3 rd year and yet the dealership says it’s my fault Need new slignmemt at 38000 km and new tires- This is the 4 Ford Edge and always replaced tires in 3 rd year and yet the dealership says it’s my fault with no compension whatsoever ever- Not happy and will take my business elsewhere especially paying for full coverage More

Great Car Purchase! Bought this beautiful Ford Focus from this dealership. Nathan is the person that you want to work with. He is friendly, fun to talk with and not pushy Bought this beautiful Ford Focus from this dealership. Nathan is the person that you want to work with. He is friendly, fun to talk with and not pushy. Felt that he really listened and heard what we were looking for. Incredible exprience! More

Just what I want Friendly, attentive, timely, just what I wanted. Exactly what you expect from a dealer when you go to one. Would be fantastic to see this dealer expan Friendly, attentive, timely, just what I wanted. Exactly what you expect from a dealer when you go to one. Would be fantastic to see this dealer expand itself bigger. It deserves a beautiful show room. More

On the Edge Having purchased my 3rd Edge recently, I am extremely pleased with the whole experience! Kelly was able to answer any questions I had and was a pleas Having purchased my 3rd Edge recently, I am extremely pleased with the whole experience! Kelly was able to answer any questions I had and was a pleasure to deal with. He made a special trip into the dealership on the day I picked up the vehicle. We are a Ford family owning 7 Ford vehicles in total and continue to be happy with all our vehicles. Thank you Concept Ford! More

True Gentlemen We bought our F150 through Nathan and Steve today. The truck is great and the customer service was first class. Everything was organized over the phon We bought our F150 through Nathan and Steve today. The truck is great and the customer service was first class. Everything was organized over the phone efficiently to save us travelling down twice. (We live more than 2hours north) The deal was sorted out fairly and we felt they went over and above to ensure we left happy. I will certainly recommend this dealership to local family and friends. More

Customer Service Faisal Khan does wonderful person. I was impress by his customer service. I wish him success. Great Dealer . Excellent Service !!! Keep up the good Faisal Khan does wonderful person. I was impress by his customer service. I wish him success. Great Dealer . Excellent Service !!! Keep up the good work. More

Quick, friendly, considerate. My F150 was recalled for an issue involving the door/lock mechanism. I was given a service appointment within a few days of calling the dealership. I My F150 was recalled for an issue involving the door/lock mechanism. I was given a service appointment within a few days of calling the dealership. I dropped off at 8:15am and expressed that I needed my truck back by 2:30pm. By 11am Bilal called to say that he'd had two technicians working on it and everything was good to go. The recall service was free, so the price was right. More

Service department Jim Davis was my service advisor and he was excellent. Kept me informed every step of the way and delivered everything he promised on time. Jim Davis was my service advisor and he was excellent. Kept me informed every step of the way and delivered everything he promised on time. More

Service Bilal was very helpful and kind and I saw how he was reacting with other customers amazing. Concept is lucky to have him very happy :) Bilal was very helpful and kind and I saw how he was reacting with other customers amazing. Concept is lucky to have him very happy :) More

Perfect Buying Experience Thanks to the Concept Ford team on the above and beyond customer service they provided with the purchase of my new 2018 Explorer Sport. Couldn't have Thanks to the Concept Ford team on the above and beyond customer service they provided with the purchase of my new 2018 Explorer Sport. Couldn't have asked for a more knowledgeable and professional team. They made my purchase and offered me a great price. More