Concept Ford

Service No thanks it’s the same old dance at this dealership. Terrible service and made to feel like your putting them out being there.!!! Ugh No thanks it’s the same old dance at this dealership. Terrible service and made to feel like your putting them out being there.!!! Ugh More

Great Customer Service We had such a great customer experience at Concept Ford! Other dealerships we visited were pushy and didn’t want to budge on price, but that was not t We had such a great customer experience at Concept Ford! Other dealerships we visited were pushy and didn’t want to budge on price, but that was not the case here. We always felt at ease and were able to communicate comfortably and freely. Based on our experience, we will definitely return to this dealership in the future! More

Great dealership The sales manager Roman met with us when we first walked in. He introduced us to Mike the salesman. Mike took his time with us and never pressured us The sales manager Roman met with us when we first walked in. He introduced us to Mike the salesman. Mike took his time with us and never pressured us to buy. He said we must be comfortable with the purchase. He went out of his way to help us purchase the vehicle. I would not hesitate to buy from concept Ford again. More

Awesome service We recently purchased a 2017 Escape from Concept (70 km from home) and we are very glad we made the drive. I originally arranged to pick up the vehicl We recently purchased a 2017 Escape from Concept (70 km from home) and we are very glad we made the drive. I originally arranged to pick up the vehicle on Wednesday, but under threat of a snowstorm I called on Monday and requested a Tuesday pickup. Our salesman Nathan went above and beyond to make this possible, even doing the detailing himself to make sure it was ready on time. We were very happy with the price which was $1700 better than a competitor for an identicle car, and they also included contured floor mats. Everyone we encountered was friendly and helpful. We would recommend the dealership and especially Nathan to anyone. More

Great Customer Service Recently purchased a used 2014 Ford Escape. I am very happy with my purchase, and Mike Jasper along with the Concept Ford team answered all of my ques Recently purchased a used 2014 Ford Escape. I am very happy with my purchase, and Mike Jasper along with the Concept Ford team answered all of my questions and addressed all my concerns promptly and professionally. More

Good experience Had a pleasant experience at concept ford. Everybody was very friendly and helpful. The price was reasonable. Would recommend them anytime. Financing Had a pleasant experience at concept ford. Everybody was very friendly and helpful. The price was reasonable. Would recommend them anytime. Financing was very quick . Happy with the service so far. More

Awesome service Great service as always! Friendly and do a great job on services provided, anytime you call they always are accommodating and get you scheduled in Great service as always! Friendly and do a great job on services provided, anytime you call they always are accommodating and get you scheduled in More

Great Deal! Thank you to John-Elliot and the team at Concept. I got a great deal on my new F-150 and got to keep my business local. Will definitely recommend Conc Thank you to John-Elliot and the team at Concept. I got a great deal on my new F-150 and got to keep my business local. Will definitely recommend Concept Ford to all family and friends. They've really improved their operation and it shows. Thanks again! More

Great Very satisfied with the service from the dealership. The sales staff was easy to deal with and they were easily able to answer any questions or concer Very satisfied with the service from the dealership. The sales staff was easy to deal with and they were easily able to answer any questions or concerns I had. More

New Focus Great new car. Thank you for the safe new wheels. Does what I need it to. Enjoying the sound system. Great lights and options. Thanks Great new car. Thank you for the safe new wheels. Does what I need it to. Enjoying the sound system. Great lights and options. Thanks More