City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Everyone involved was professional and presented various items that might need attention in the future. items that might need attention in the future. More
I have had nothing but trouble with the vehicle I purchased. First issue was it had the Ford “death wobble” on my drive home from purchasing it. When looking into what was causing this, it was noti purchased. First issue was it had the Ford “death wobble” on my drive home from purchasing it. When looking into what was causing this, it was noticed that the outside of the tires that were presented looked great, however, the inside of the tires were extremely cracked and dry rotted. After $1100 for new tires and having all the front steering replaced, it’s now having transmission issues. This has been my experience with the truck I purchased from City Automall/ City Ford and I haven’t even made my first payment. Derek More
Great service! Minimum wait time, great value, friendly staff, trusted dealer. Will not take our truck anywhere else for service. Minimum wait time, great value, friendly staff, trusted dealer. Will not take our truck anywhere else for service. More
Friendly staff. Salesman Blake polite and very informative. Dealership attention to detail for pre purchase service could have been better. Salesman Blake polite and very informative. Dealership attention to detail for pre purchase service could have been better. More
Blake was extremely helpful from start to finish. It was simple setting up an appointment with him. He sent a pictures and updates with the car before I arrived to test drive it. He helped my family It was simple setting up an appointment with him. He sent a pictures and updates with the car before I arrived to test drive it. He helped my family and I throughout the entire process and answered any questions we had to put us at ease. I highly recommend working with Blake. More
My experience -Bought a used car from them, which was a trade in prior. With temperature fluctuations, I came out of work to see a flat tire. Turns out the valve stem was corroded. This was two weeks after trade in prior. With temperature fluctuations, I came out of work to see a flat tire. Turns out the valve stem was corroded. This was two weeks after the sale. Blake stated that this was not covered under the plan I selected. I said some things I regret. Yet they were gracious enough to replace the Valve stem and tire sensor free of charge. They do value their customers. More
They did a great job changing my oil and diagnosing a code. Still waiting on a call about a part that was ordered. code. Still waiting on a call about a part that was ordered. More
Easy, quick, very responsive. Spoke and visited multiple Ford dealerships in the area. Blake was able to get us the best deal and the best service. Spoke and visited multiple Ford dealerships in the area. Blake was able to get us the best deal and the best service. More
They were very respectful and very patient with me. And did an amazing job on finding me a vehicle. And did an amazing job on finding me a vehicle. More
Chad was very easy to work with and was super helpful. I will absolutely go back to him for my next vehicle. I will absolutely go back to him for my next vehicle. More