Chilliwack Volkswagen

Great Customer Service The sales staff were very helpful and went above and beyond to to make sure we were able to complete the sale to our satisfaction. I would recommend The sales staff were very helpful and went above and beyond to to make sure we were able to complete the sale to our satisfaction. I would recommend this dealership to anybody interested in a VW product. Great job!!! More

Had the TDI we were looking for A coworker recommended this dealership. We were very specific with our needs and budget. Ravi went right to work and showed us just 1 car that met the A coworker recommended this dealership. We were very specific with our needs and budget. Ravi went right to work and showed us just 1 car that met the requirements. He also provided us with the information about the car's history and answered questions we had about service. The numbers worked and we drove it home the same afternoon. Chris and Bill were equally helpful in answering questions and doing the financing. More

A great experience overall! The dealer responded to my concerns regarding the diesel issues and was very responsive to solving the issue. My daughter purchased a Golf GTI and the The dealer responded to my concerns regarding the diesel issues and was very responsive to solving the issue. My daughter purchased a Golf GTI and the experience was relaxed and enjoyable. More

2014 Jetta Fail It started by VW Roadside being helpful, telling me there is no way a clutch could go in under 20,000 km. They then towed me to the Chilliwack locatio It started by VW Roadside being helpful, telling me there is no way a clutch could go in under 20,000 km. They then towed me to the Chilliwack location, where I was told that the floor mats and driving style cause the clutch to go after 19,000 km. VW Canada was no help whatsoever as they simply side with whatever the dealership says. After paying $1500 to fix, it still didn’t fell right but I just wanted to get my car home, it had been almost 2 weeks. But it still did not work properly, I tried to take it to any other dealer as Chilliwack had made me did not fix my car properly. No other dealership would look at it so I reluctantly took to Maple ridge. The first person to test drive it said it was fine, and then I took them for a ride and completely agreed there was something wrong and they didn’t look far enough the first time but I could not leave the car. Then the manager phoned to tell me it wasn’t an actual mechanic that looked at my car it was just an apprentice. He then explains that not many manual transmissions are sold anymore, asked if this was my first standard? and told me to try a few things, and I informed him I did not trust the car and was not driving it. They then kept it for 4 weeks trying to fix it, they then insulted me by offering me an "upgrade" to a new automatic, as everyone that I talked to through the entire process told me that I simply did not know how to drive standard. I have been driving standard for 12 years and have never killed clutch before this. I cut my losses and sold them my car as it still was not fixed and I would not have trusted the car in the end. This has been a terrible experience and I will make sure that I tell everyone about it. More

Purchased a used vehicle Was a great experience, from when I first arrived at the dealership till the time I drove away in my new vehicle, I was treated very well, they were Was a great experience, from when I first arrived at the dealership till the time I drove away in my new vehicle, I was treated very well, they were very patient with me as that was the first time I had purchased a vehicle without my husbands input (he passed away 3 yrs ago) so it was a very difficult time for me, but I was not pressured at all, in fact I didn't buy on that first day, it was a couple of days later that I went back and bought my Explorer. Chris and Ravi were great to deal with and I would recommend them. Dealing with Stefani in finance was great as well More

Good job guys! We live on the island and found that this dealership did an excellent job of selling us our car. Most of our dealings was through email or phone and I We live on the island and found that this dealership did an excellent job of selling us our car. Most of our dealings was through email or phone and I found that Chris and his sales people were informative and accommodating. Thank you for the positive experience. More

Purchasing a new car From the moment I was picked up at my door August began teaching me about my potentially new car. He was friendly and considerate and thorough in his From the moment I was picked up at my door August began teaching me about my potentially new car. He was friendly and considerate and thorough in his explanations. He asked meaningful questions to determine my preferences and made every effort to accommodate my requests including upgrading the seats and reassuring me that, if I was open to different ideas I would be just as happy. I would highly recommend any friend who was interested in a VW to connect with August Wilder. More

Best sales experience we have ever had! I was looking to trade in my Chrysler 300 and was very unsure of what I was looking to purchase. August was very patient and caring during the whole p I was looking to trade in my Chrysler 300 and was very unsure of what I was looking to purchase. August was very patient and caring during the whole process while I test drove several different vehicles. I was a real pain in the butt customer! He never pressured me or made me feel like I was wasting his time. When I finally decided on the Audi TT, he was able to bring in the exact vehicle I wanted very quickly and I drove away a very happy customer in my brand new car. I highly recommend Chilliwack Volkswagen! Every employee was smiling and super nice. Sincerely, happy new car owner Courtney More

Good service. The staff at this dealership are friendly, straight forward, and efficient. I appreciate the convenience of having the dealership so close to home. The staff at this dealership are friendly, straight forward, and efficient. I appreciate the convenience of having the dealership so close to home. I am happy with my new Jetta. More

We had a blast with the entire staff. Well We can honestly say We have never had such an amazing experience buying a new vehicle and dealing with so many pleasant people at a dealership. T Well We can honestly say We have never had such an amazing experience buying a new vehicle and dealing with so many pleasant people at a dealership. This was a very hard decision for us. To make this change due to life circumstances. The entire group at Chilliwack Volkswagon made us feel so much apart of a new family. We had lots of laughs and enjoyed the professionalizm of the entire staff.....cheers to you all!! We love our new to us 2013 TDI Volkswagon Jetta. We will be seeing you soon for all our service needs. A Heart felt Thank You, Brad and Shaunda More