Chilliwack Volkswagen

Noticeable attention to customer service and satisfaction. Basically I went in for service on my Jetta and was very satisfied with that experience. When I went to leave, Chris Preston was walking past my car a Basically I went in for service on my Jetta and was very satisfied with that experience. When I went to leave, Chris Preston was walking past my car and noticed a small spot on the back bumper that had been missed during my courtesy wash and vacuum. This wasn't an issue for me at all and was quite happy just driving away but he insisted that it go back to be washed, how could I say no! When I was waiting for the car to come back around I noticed the 2015 Ram 3500 in the lot and the rest was history.....very sad to see my beloved Jetta traded away but right from the get go I must say that good customer service and attention to detail landed a sale of a near new diesel pickup that was a much better suit for me at this time with my growing family. John Fanner was my salesperson along with a test drive and awesome experience dealing with Dylan Lambert who actually offered to run out and bring myself and pregnant better half some food while we waited and worked out some details. John has followed up on all aspects of the sale, answered any questions I've had and was just a real down to earth true blue gentleman that treated my better half with as much respect as myself and he never made her feel that she was outside of the buying experience. Bill Kidd was also great to deal with and had all the information I needed and processed my sale in a very fast, efficient and timely manner. I had a few little things to have looked at as you would with any used vehicle and Chris Thimer in service and Bill were all over every item in need of attention and really made me feel that my purchase was as important to them as it was to us which was also very appreciated. Basically I didn't just get top notch service from one salesperson you may get at another dealership but we really felt like this place worked like a team and it was noticeable. Comfortable show room, everyone smiling and getting along, no stress "that they showed anyways" and in a competitive market, just for the sole fact that your not going to be forgotten the moment you walk out the door is just one of a multitude of reasons I would not only recommend but also do business again with Volkswagen in Chilliwack. This is our 4th purchase from the dealership, that has to count for the trust we put into where our hard earned money is spent. More

Speedy service and attentive customer experience I love coming to this location - everyone is so cheerful and quick to offer a refreshment or treat. Service crew had us in and out in no time and our I love coming to this location - everyone is so cheerful and quick to offer a refreshment or treat. Service crew had us in and out in no time and our car smells great and runs beautifully. Thanks Evan for all the car tips! More

KC was great. This was a truly wonderful experience. KC was fantastic and Chris was awesome to work with in the purchase of my new vehicle. A truly memorable event. This was a truly wonderful experience. KC was fantastic and Chris was awesome to work with in the purchase of my new vehicle. A truly memorable event. Thank you! Duane. More

Friendly staff, great atmosphere. Staff was really genuine, and excited to be there. Environment was great when you first walk in and their way of getting info of what you really want Staff was really genuine, and excited to be there. Environment was great when you first walk in and their way of getting info of what you really want is excellent. No pressure or crazy gimmicks either. More

It was a good , efficient experience , fast and professional We were very pleased getting our new Jetta . We also traded our old Jetta and that was a plus. . I'm glad they were opened on Sunday to make our deal We were very pleased getting our new Jetta . We also traded our old Jetta and that was a plus. . I'm glad they were opened on Sunday to make our deal . More

Excellent staff, easy to deal with. I'm a young student, living on my own and working multiple jobs that I needed a safe reliable car to get me from point A to point B. Sales staff helpe I'm a young student, living on my own and working multiple jobs that I needed a safe reliable car to get me from point A to point B. Sales staff helped me get from a VERY unreliable car to a new to me safe reliable car, that fit my budget. Very satisfied. More

Buying your Volkswagen with John John was easy to talk to about buying a new car. He was knowledgeable, informative and courteous. We enjoyed working with him and purchased our new John was easy to talk to about buying a new car. He was knowledgeable, informative and courteous. We enjoyed working with him and purchased our new golf through him. More

Good service August and the team offered great service and were informative. They walked me through everything and were helpful. I would recommend this dealershi August and the team offered great service and were informative. They walked me through everything and were helpful. I would recommend this dealership to everyone. More

2016 Taurig Great service,knowledgeable staff.The team made purchasing a new car almost painless!The new showroom will make the experience better for customers a Great service,knowledgeable staff.The team made purchasing a new car almost painless!The new showroom will make the experience better for customers and staff! More

buying a touareg K C was excellent. She was polite,smart,and very helpfull. All of the people I delt with were very professional. This being my second time to purcha K C was excellent. She was polite,smart,and very helpfull. All of the people I delt with were very professional. This being my second time to purchase a vehicle at this location, I definitely will return. Thanks More