Charlesglen Toyota

Down to earth and genuine Compared to other car dealers I've purchased vehicles from I was very impressed with Charlesglen Toyota. From the time I was met at the door by Sean Compared to other car dealers I've purchased vehicles from I was very impressed with Charlesglen Toyota. From the time I was met at the door by Sean Nixon, until I left the next morning with the keys to my new (used) vehicle, the people at Charlesglen were nothing but helpful, down to earth, and genuine. Sean even pointed out a rather small, superficial scratch on the vehicle, as he wanted to make sure we were aware of any deficiencies. That was the only one there was. The last dealer we purchased from neglected to point out the hail damage on the top of the vehicle, which we didn't see until later and which came back to bite us on the trade-in. I don't remember the names of the other folks I dealt with, but they all did a great job. Thanks! More

Great Service This is the third new vehicle we have purchased from Charlesglen over the years. Have found the staff to be very helpful and friendly in all three ca This is the third new vehicle we have purchased from Charlesglen over the years. Have found the staff to be very helpful and friendly in all three cases. More

Not Bad It is ok but the accessories are too expensive. Next time if I ever by again I will not get any accessories. Thanks again for all the help. It is ok but the accessories are too expensive. Next time if I ever by again I will not get any accessories. Thanks again for all the help. More

THANK YOU TO A GREAT STAFF!! I cannot speak highly enough of the staff who helped me in the purchase of my lovely Corolla ! Kerry, Sean and Jim you were all so helpful and reassu I cannot speak highly enough of the staff who helped me in the purchase of my lovely Corolla ! Kerry, Sean and Jim you were all so helpful and reassuring about every detail, both financial and automotive. Instead of taking Stoney Trail, I sailed on Cloud 9, hot seat and all........ Thank you !! STEPHANIE WALSH. More

Good stuff Tyler was always very accommodating,kind and respectful. He always kept me in the loop when there were vehicles he thought I might be interested as we Tyler was always very accommodating,kind and respectful. He always kept me in the loop when there were vehicles he thought I might be interested as well as never tried to force me into something I did want. 10/10 for him. More

Service Advisor a star! After my last service there was a loss of my Highlanders "get up an go". I was unable to turn around and bring the car back due to time constraints. I After my last service there was a loss of my Highlanders "get up an go". I was unable to turn around and bring the car back due to time constraints. I struggled with he vehicle and it did seem to improve.I was unable to describe the situation easily so I put up with it until my next service. Dan was my service advisor for the next service. He acknowledged the validity of my experience. They had the vehicle all morning but were unable to find the problem. When I went to pick up my vehicle, Dan spoke to the guys once more and with his insight, they discovered what needed resetting. In 10 minutes I had my great Highlander back. Thank you Dan and the service team. More

Overall great experience, with great people! I was very happy with my service at Charlesglen Toyota, and will definitely recommend it to my family and friends! Everyone was very knowledgeable and I was very happy with my service at Charlesglen Toyota, and will definitely recommend it to my family and friends! Everyone was very knowledgeable and willing to go above and beyond to help and explain any questions I had. I will definitely be coming back to service my new car here! More

good experience The overall experience from the front desk to the effort put in by the sales person (Sean Nixon) and the finance area was excellent. Highly recommend The overall experience from the front desk to the effort put in by the sales person (Sean Nixon) and the finance area was excellent. Highly recommend this dealership. More

2012 Highlander Hybrid Sean was great to work with! We already had a Highlander but we're looking to trade in for a newer model hybrid. We had been keeping our eye online an Sean was great to work with! We already had a Highlander but we're looking to trade in for a newer model hybrid. We had been keeping our eye online and loved when we saw one at Charlesglen. Sean was knowledgeable and the dealership was easy to work with. No messy lengthy negotiations, just came straight with their best price. We had some issues figuring out the after-market remote start but nothing a little YouTube searching couldn't fix. Kerri searched for the best rate and had us in and out quickly! More

Great! Delivered the 'meat and potatoes' with minimal 'song and dance'. Friendly, courteous and respectful service from the moment we entered the showroom u Delivered the 'meat and potatoes' with minimal 'song and dance'. Friendly, courteous and respectful service from the moment we entered the showroom until we drove off the lot in our new car. More