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Capital Ford of Wilmington - Service Center

Wilmington, NC

4.6
682 Reviews

682 Reviews of Capital Ford of Wilmington - Service Center

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May 04, 2024

It is great place to do business with. Judith js wonderful and has a great personality. More

by mcartrette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judith Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Technician arrived on time. He was pleasant and professional. Job was done quickly. Technician explained repair and time to complete. More

by COLLEENFALLON59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

The service team are reasonable and respectful in answering your questions and responsible for delivering a good final product in fixing your auto needs. More

by jon.wisnieski
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caty Trouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Awesome staff and service! Mike Kulik was my service advisor. Roscoe was great also at the door. More

by kkinlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kulik
May 02, 2024

Very friendly and professional service by given by Jason Underwood. He kept me updated during the entire process. More

by rrroach78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
April 27, 2024

Took the car in to get the partially working tailgate fixed and the tailgate doesn't work at all now. More

by Dave.keck10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Underwood
April 27, 2024

When I picked my vehicle up, someone left a clear plastic hair cap on the seat and there was damage to the headliner where the repairman was working to fix the sunroof. I will be contacting Jeff first thing More

by Sharolyn Cokley
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Bechtle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Grundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

We have always had good service at Capital Ford …We have been customers of Capital Ford many years.. Very satisfied.. More

by AJONES45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
April 25, 2024

The staff was very nice and professional and prompt the service was great a little Expensive More

by kcavitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
April 21, 2024

I have been avoiding this place for the last couple of years due to an unpleasant interaction with a service manager. I recently talked with one of the owners and was told the service department is under More

by mrm100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach…
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