Capital Ford of Wilmington - Service Center

Jeff is a great service manager and I have full confidence in his abilities and support. confidence in his abilities and support. More

Jeff went above and beyond great to work with him Thank you for the service you for the service More

Item missing from vehicle after service. Do not go extra mile for customer- car wash, vacuum etc. Do not go extra mile for customer- car wash, vacuum etc. More

Very courteous, professional, punctual, and friendly. Even though my mkz is now 8yrs old, I am still get treated like a number one customer. Even though my mkz is now 8yrs old, I am still get treated like a number one customer. More

Capital ford performed all the work requested in a timely and professional manner. Happy with all the work performed. and professional manner. Happy with all the work performed. More

N/a no time for re view h h h h k k k l More

Capital Ford and Jason the Service Manager did a great job helping me to install my tonneau cover. Great work! job helping me to install my tonneau cover. Great work! More

Good service. Came on time. Knew what they were doing. Nice to have at home service on a recall. Came on time. Knew what they were doing. Nice to have at home service on a recall. More

Let me start by saying Judith is amazing. She had always taken care of my son. She scheduled him a 1:30 appointment for a basic oil change. Nathan informed them he didn't need a rotation and She had always taken care of my son. She scheduled him a 1:30 appointment for a basic oil change. Nathan informed them he didn't need a rotation and was told there is no charge as it is included with the oil change. It took a bit longer than expected for an oil change, but that is ok. When Nathan got the bill it was $127. I try and support the car dealers versus the oil change shops but $127 for a basic pill changes is ludicrous. If that is the standard oil change rate, we won't be back for that. More

Great service. Nice folks in every department. Fast work that is so much shorter than many other dealerships. Nice folks in every department. Fast work that is so much shorter than many other dealerships. More