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Capital Chrysler Jeep Dodge

Ottawa, ON

4.2
1,155 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility. We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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2500 Palladium Dr #1200

Ottawa, ON

K2V 1E2

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Showing 1,155 reviews

July 15, 2015

Jeep Cherokee Trailhawk Brian was fantastic - was very patient with me when I kept on having to reschedule my appointments. The sales was quick and easy, and Brian walked More

by Liam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 11, 2015

Service visit for van maintenance Nick Hall took care of us pleasantly and efficiently. He made sure we understood everything on the bill when we returned to pick up the van. We appr More

by T. Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil McColl, Shuttle Driver, Nick Hall
Jul 13, 2015 -

Capital Chrysler Jeep Dodge responded

Dear T. Anderson, on behalf us all of us at Capital Dodge, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your service experience with both Nick and Neil. They are both assets to our Capital Team! We too share your concern and are doing everything we can to get the parts in to meet the demand of all the vehicles that are affected by this recall. We take you and your family's safety very seriously, and please rest assured that once we have received your part from FCA Canada, we will contact you immediately to book your service. I have personally contacted Chrysler Canada to expedite the required parts for this recall - and was told they are trying to meet a national demand but are trying to make us a priority since we're the largest Caravan and Journey retailer in Eastern Ontario. If you have any further questions, I'd be happy to answer them for you. Best, Kyle McColl Service Manager 613-271-7901 You're also welcome to contact FCA Canada as well to share your concerns or ask further questions. FCA Canada Customer Care 1 800-465-2001

July 10, 2015

Great SUV; Great Support; Great Price: Great Response Highly recommend Brian Badelt to provide a sound solution for all your vehicle needs. Brian provided us with a solution to our car problems within ou More

by Debbie Barr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 13, 2015 -

Capital Chrysler Jeep Dodge responded

Thanks for the feedback Debbie! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at at Capital, and with Brian in particular. He's definitely an asset to our team! We wish you safe travels in your new vehicle and look forward to seeing you again soon!

July 09, 2015

GREAT SERVICE I just had a problem addressed with my Fiat, and am writing to say I was very pleased with the service I received. I have been a customer for 3 years More

by Zeta Macdonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 09, 2015

Dog Hair included with Used Vehicle Purchase!!! Is it too much to ask to have your new purchase cleaned and vacuumed? What about finding dog hairs behind the seats, candy wrappers, receipts, a penc More

by Longhorn2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Geoff Anderson, Trever Kelly
July 06, 2015

Communication Very good communication in between our Service Advisor, Nick Hall and ourselves. We found Nick to be very responsive to our inquiries concerning the p More

by Riley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hall
July 02, 2015

Top notch...personal service I would recommend Andreanne to anyone wishing to buy a new car. Especially a Fiat. Her knowledge of matching the car to the consumer was superb! Al More

by Gabby
Price
Recommend Dealer
Yes
Employees Worked With
July 01, 2015

Great service!! I went to your dealership to have my oil changed etc. on my Dodge Grand Caravan and received wonderful courteous service especially by Denis and Ryan More

by Dodge driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Denis
June 27, 2015

They made buying a Minivan painless Came to Capitol Dodge looking for a used minivan and trade in my previous vehicle. The management, sales, and technicians we very easy to talk to and More

by Clanmorrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June 10, 2015

Great service on my ram I had an issue with my ram 1500 the day after I drive it off the lot. I didn't have an appointment, but figured I'd so in to see of they could fix it More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike S, Shannon Duncan, Nick Hall
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