Capital Chrysler Jeep Dodge

From Hemi to Trailhawk Great service, no pressure sales, handled all of my questions in a timely and professional manner, were more than willing to let me try the vehicles o Great service, no pressure sales, handled all of my questions in a timely and professional manner, were more than willing to let me try the vehicles out and discussed feasible options for purchase. More

Informative and professional I spoke to a sales man named Chris regarding a new vehicle for my family and I. I had many questions and concerns that Chris took care of without miss I spoke to a sales man named Chris regarding a new vehicle for my family and I. I had many questions and concerns that Chris took care of without missing a beat. Chris made me feel like he was looking out for my best interest and not just trying to make a sale. I have visited a few other dealerships and did not get a fraction of the amazing service Chris offered. I will be refering Capital to all my friends and family! More

Just looking Although I wasn't completely in the market for a new car, I thought i would spend a Saturday afternoon "just looking". I was nervous of over eager sal Although I wasn't completely in the market for a new car, I thought i would spend a Saturday afternoon "just looking". I was nervous of over eager sales staff pushing me into a car, but I was surprised to see how friendly, helpful, and low pressure the sales staff was. They answered all of my questions (even though I'm a bit of a car dumb dumb) with great advice and enthusiasm. Although I didn't walk away with a new car, I know where I'll be shopping when the time is right! More

2016 Dodge Ram 1500 Craig and Andy both listened to what my requirements were in finding the right truck to suite my needs. After a few hrs we came to an agreement and I Craig and Andy both listened to what my requirements were in finding the right truck to suite my needs. After a few hrs we came to an agreement and I had the truck I was looking for. I would recommend working with either of them to find exactly what you are looking for. Thanks Craig and Andy for all your help. More

Beauty Grand Caravan Breana may be new, but she reads customers very well. There was never the feeling of having "The Car Salesman" breathing down our necks. We were extre Breana may be new, but she reads customers very well. There was never the feeling of having "The Car Salesman" breathing down our necks. We were extremely happy with her service. Breana took the time at every step of the process, was available via text or phone beyond her work hours, and made sure we had nothing to worry about, throughout the entire process. Great experience. We'll be back, and we'll recommend Breana. More

15k later and still great service This is our first Dodge and our experience with Capital Dodge will definitely bring us back! We had a few minor issues with our new Journey and the D This is our first Dodge and our experience with Capital Dodge will definitely bring us back! We had a few minor issues with our new Journey and the Dealer took care of them, transported us to work and picked us back up. We could not have asked for better service. We are very impressed with the Journey. Very comfortable, smooth and has all the features we need. Thank you once again Josh Ovington for the excellent purchase experience and the post sales service. We'll be back! Mellissa Jones More

Started out sour, ended up sweet! My daughter had an experience at Capital dodge so negative from the service department it lead me to step in. She bought a 2013 Dodge Dart at Town and My daughter had an experience at Capital dodge so negative from the service department it lead me to step in. She bought a 2013 Dodge Dart at Town and Country Chrysler in Smiths Falls Ont when she graduated college. She has had one catastrophic failure after another, recall after recall! The service department at Town and country Chrysler were not helpful at all and very condescending to her. I will never go back to that dealership even though we have purchased many new Chrysler vehicles in the past from them. Fast forward to June 2016...still having transmission dash lights come on and her car acting up she ended up at capital dodge as she now resides in Ottawa. Initially they ran several diagnostic tests on it, thought they fixed the problem she paid the bill drove away and the problem continued, and continued...now I understand the mechanics were just as frustrated at this car as my daughter was but throwing parts at it to try to fix it was not the answer. I made a call to the service manager Kyle McColl he was more than willing to listen to my version and was extremely helpful in trying to get this issue solved. Next comes Brent Smith service technician extrodanaire! He went above and beyond to not only get the problem fixed but paid for by Chrysler Canada as the bill was way out of reach for my daughter. I will be eternally grateful for the service we finally received and my faith has been restored in not only humanity but Chrysler Canada and the fine mechanics at capital dodge! Thank you from the bottom of my heart. Jean Bedford More

Enthusiastic people.. Brian was very enthusiastic and knowledgeable, he answered all our questions about the vehicle and helped us understand the difference between the var Brian was very enthusiastic and knowledgeable, he answered all our questions about the vehicle and helped us understand the difference between the various trim levels. We had multiple visits to the dealership and did multiple test drives, they were very courteous and helpful throughout the processes. Would definitely recommend Capital Dodge. More

Amazing! Shannon is incredible at her job and it really shows! She was able to answer every question I had and was very helpful throughout the whole process. 1 Shannon is incredible at her job and it really shows! She was able to answer every question I had and was very helpful throughout the whole process. 10 out of 10, would recommend! :) More

Fast and Furious Service Had the pleasure of dealing with Scott, Josh and Robert on buying my new Ram Truck. I knew exactly what I wanted and they made sure I got it. No up se Had the pleasure of dealing with Scott, Josh and Robert on buying my new Ram Truck. I knew exactly what I wanted and they made sure I got it. No up selling to buy anything outside my budget was involved nor was I offered any "hurricane insurance" or unnecessary add ons. They worked hard to get me into my new truck asap. Pleasant buying experience. I had the papers signed and approved before I could finish my hot dog they offered me while I waited. Best price in Ottawa for what I was looking for and a happy sales experience. More