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Capital Chrysler Jeep Dodge

Ottawa, ON

4.1
1,159 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility. We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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2500 Palladium Dr #1200

Ottawa, ON

K2V 1E2

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Showing 1,159 reviews

October 08, 2016

Fiat purchase If you are going to buy a Fiat, go see Andreanne Budd. Just a wonderful lady to deal with! Honesty and professionalism go a long way when in the car b More

by D May
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andreanne Budd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you so much for your kind words, D May! We would like to thank you for coming to Capital for your Fiat purchase, and hope you are loving the new vehicle. If there is anything else we can do for you at this time, please don't hesitate to ask!

October 06, 2016

Punctual I had my van in for service and recalls. the work was done on time and as promised. my adviser was Brent smith and he was knowledgeable and polite. g More

by sm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you, SM for getting your Service done here at Capital! We look forward to working with you again.

October 04, 2016

Review for expresslane Service was quick and on time. Advisor was very helpful. He provided details of all the charges and work done on my car.Good service More

by MISC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Longpre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2016 -

Capital Chrysler Jeep Dodge responded

Thanks for the great review! We look forward to working with you again in the future.

October 04, 2016

Truck purchase Buying a new vehicle made easy. Jon was very helpful in finding the truck on the lot that matched my requests for a new Ram. Never once did I feel r More

by razer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Buckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Karnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zacconi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you for your feedback, razer! Hope you are enjoying the new vehicle, and if there is anything else we can do for you at this time, please just let us know!

October 02, 2016

Another awesome experience! Just bought my second Caravan from Capital Dodge and had another amazing experience! Thank you Andreanne and Sean! I couldn't be happier with my van More

by nsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Russett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andreanne Budd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2016 -

Capital Chrysler Jeep Dodge responded

Thanks for being such a great customer, nsmith! We appreciate your business and are always here if there is anything else you need!

October 01, 2016

Excellent experience I bought a used car from Shannon. I had no idea what I wanted except for the price point. She was very patient, honest and up front. Without her knowl More

by Dodger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Duncan
Oct 05, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you, Dodger! We'll be sure to pass along your kind words to Shannon. Hope you are enjoying the new vehicle, and if there is anything else we can do for you, just let us know!

October 01, 2016

Customer Service I have been in the construction business since my early twenties. With the exception of one purchase I have always driven a Ford pickup for the past f More

by Craig White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Hartin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2016 -

Capital Chrysler Jeep Dodge responded

Hi Craig, We would like to apologise for any inconvenience you experienced while having your truck serviced with us. From our understanding, the delay in having your truck serviced was partially on receiving warranty approval from Chrysler. Again, we are sorry it took so long for you to get your truck back to you. Also, we understand life can get busy and are happy to hold the truck for you, but that you were called on a certain date and the truck was not picked up until several business days later. The cleaning was a mistake on our part, and we are sorry it was not to your satisfaction upon pickup. If you would like to bring your truck back in, we will gladly take care of this for you. If there is anything else we can do for you at this time, please don't hesitate to contact us. Have a great day!

September 30, 2016

Easy to deal with! Easy people to deal with. They have a great selection on the lot. The sales staff were very patient and helpful and found me exactly what I needed. More

by Jetts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Russett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Couturier
Oct 05, 2016 -

Capital Chrysler Jeep Dodge responded

Glad to hear it, Jetts! Thanks for shopping at Capital, and hope you are enjoying the new vehicle.

September 30, 2016

2016 Jeep Renegade At Capital Dodge From the start Jamie was very helpful in finding out what it was I wanted. I had told him I was interested in Jeeps and he ran me through the differen More

by benshyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Couturier
Oct 05, 2016 -

Capital Chrysler Jeep Dodge responded

Thank you for the awesome review! We will be sure to pass along your kind words. If there is anything else you need to go with your new Jeep, please just let us know!

September 30, 2016

Quality Service and Price! Terrific experience all around - Would recommend to anyone. Never felt pressured, and never in doubt that I chose the right dealership. They worked ha More

by Zapletto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hartin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Russett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ovington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Couturier
Oct 05, 2016 -

Capital Chrysler Jeep Dodge responded

Thanks for the review, Zapletto! We're always here to help if you need a hand with anything else and look forward to working with you again!

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