Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Fiat purchase If you are going to buy a Fiat, go see Andreanne Budd. Just a wonderful lady to deal with! Honesty and professionalism go a long way when in the car b If you are going to buy a Fiat, go see Andreanne Budd. Just a wonderful lady to deal with! Honesty and professionalism go a long way when in the car business. I've been in sales all of my adult life... I know a good salesperson when I work with one!! Thanks for the experience Andreanne... I love my Fiat too :)) More
Punctual I had my van in for service and recalls. the work was done on time and as promised. my adviser was Brent smith and he was knowledgeable and polite. g I had my van in for service and recalls. the work was done on time and as promised. my adviser was Brent smith and he was knowledgeable and polite. good job guys. More
Review for expresslane Service was quick and on time. Advisor was very helpful. He provided details of all the charges and work done on my car.Good service Service was quick and on time. Advisor was very helpful. He provided details of all the charges and work done on my car.Good service More
Truck purchase Buying a new vehicle made easy. Jon was very helpful in finding the truck on the lot that matched my requests for a new Ram. Never once did I feel r Buying a new vehicle made easy. Jon was very helpful in finding the truck on the lot that matched my requests for a new Ram. Never once did I feel rushed in him securing the deal. A few days after the sale I had some additional questions so I called Jon and he again he took the time to answer them to my complete satisfaction My meeting with the Business Manager was a little rushed. It would have been nice to spend more time to go over the invoice line by line. . had More
Another awesome experience! Just bought my second Caravan from Capital Dodge and had another amazing experience! Thank you Andreanne and Sean! I couldn't be happier with my van Just bought my second Caravan from Capital Dodge and had another amazing experience! Thank you Andreanne and Sean! I couldn't be happier with my van and appreciate all your work to get me the one I really wanted. Your professionalism and knowledge made this such a positive experience.....Will be back when I am ready for my next one! More
Excellent experience I bought a used car from Shannon. I had no idea what I wanted except for the price point. She was very patient, honest and up front. Without her knowl I bought a used car from Shannon. I had no idea what I wanted except for the price point. She was very patient, honest and up front. Without her knowledge and guidance, I wouldn't have been able to make the decision that I did so easily. Would definitely recommend buying here and working with Shannon aka Suzie. More
Customer Service I have been in the construction business since my early twenties. With the exception of one purchase I have always driven a Ford pickup for the past f I have been in the construction business since my early twenties. With the exception of one purchase I have always driven a Ford pickup for the past forty years. On the advice of one of your customers (and a client of mine) I purchased a Dodge product for the first time. With 75K on the clock I had trouble with my transmission. it was under warranty so Capital Dodge covered the warranty repair. This took two weeks. Truck appears to run fine. Even though this was a warranty issue I still had to pay for a rental car. Approx $650.00. I paid $215.00 dollars to have it towed to the dealer. I was told if i wanted my money refunded to contact Roadside Assistance it was not Capital Dodges problem I had asked for the Interior to be cleaned. I was given a price of $100.00 dollars. I said it was a mess and maybe $200.00 was more appropriate. My rep (Brent) said no problem. The interior was never cleaned. When addressing these issues with a manager at his throne desk (Oct 1st 2016) I was given a Gallic shrug. When I opined this would be my last Dodge product he could care or less. So...the truck is not a bad product, but so is Ford. Be assured i will not be purchasing another Dodge product. As i am closing in on the end of my career this is not a big loss for Dodge. So, thanks for the great service Regards Craig White More
Easy to deal with! Easy people to deal with. They have a great selection on the lot. The sales staff were very patient and helpful and found me exactly what I needed. Easy people to deal with. They have a great selection on the lot. The sales staff were very patient and helpful and found me exactly what I needed. More
2016 Jeep Renegade At Capital Dodge From the start Jamie was very helpful in finding out what it was I wanted. I had told him I was interested in Jeeps and he ran me through the differen From the start Jamie was very helpful in finding out what it was I wanted. I had told him I was interested in Jeeps and he ran me through the different makes and models and what each one has to offer. He was always sure to keep my "wish list" in mind and helped me decide what for my needs. I decided on the Renegade 4x4 Sport with some few extra bells and whistles. Jamie did his absolute best in securing me the best price while ensuring to keep my budget intact. We took it for a test drive and he was sure to explain every individual feature and how it applied to what I want. I was approved and signed off on the car all within 24 hours and Jamie was there from when I first arrived to when I drove my new car off the lot. Absolutely superb service; friendly, knowledgeable, courteous, professional and an honest attitude throughout. I love my new Jeep and would 100% recommend buying a car from Jamie! More
Quality Service and Price! Terrific experience all around - Would recommend to anyone. Never felt pressured, and never in doubt that I chose the right dealership. They worked ha Terrific experience all around - Would recommend to anyone. Never felt pressured, and never in doubt that I chose the right dealership. They worked hard to meet my needs, and for it they have made a very loyal and happy customer for good! More