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Capital Chrysler Jeep Dodge
Ottawa, ON
1,154 Reviews
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 60 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 60 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility.
We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. We are here for YOU and your family to make sure you’re completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,154 reviews
October 18, 2016
Great Experience! We found that the people we dealt with were pleasant and seem to enjoy their work. They were efficient and knowledgeable about the work that needed to We found that the people we dealt with were pleasant and seem to enjoy their work. They were efficient and knowledgeable about the work that needed to be done. We were seen and taken care of as soon as we arrived, I even ask the lady in the snack bar if she liked her job, word for word "I love my job". We dealt with Brent Smith and Ryan Rodney, we were very pleased with their service. Our little Fiat is running like a top! Thank you! More
by Frank&Marjory
Employees Worked With
Other Employees :
Sorry we didn't get the name of the shuttle service and an apprentice, both were pleasant.
Helpful October 17, 2016
First oil change Extremely friendly polite and explained very well the options available to me. His attitude gave me confidence that my car was going to be well taken Extremely friendly polite and explained very well the options available to me. His attitude gave me confidence that my car was going to be well taken care of More
by Scat pack shaker
Employees Worked With
Tristan Martin
October 16, 2016
Great Experience As a first time car buyer I and a great experience with the dealer and with Andreanne. She was very helpful with all the information on the car and wa As a first time car buyer I and a great experience with the dealer and with Andreanne. She was very helpful with all the information on the car and was overall very friendly. I would definitely recommend her. More
by chanbury
October 12, 2016
In for Express Oil change Came in and Tristan was very helpful. First time in with this vehicle and was able to provide some good information. Highly recommend. It took very li Came in and Tristan was very helpful. First time in with this vehicle and was able to provide some good information. Highly recommend. It took very little time and the service was quick, friendly and Tristan definetly knew his stuff. More
by Macksdart
Employees Worked With
Tristan Martin
October 12, 2016
Can't complain Had a great time brining my truck in for and oil change...they checked the underside for leaks and other problems that might have been there...and the Had a great time brining my truck in for and oil change...they checked the underside for leaks and other problems that might have been there...and they also gave Taz my dog a treat... More
by tpull
Employees Worked With
October 08, 2016
Fiat purchase If you are going to buy a Fiat, go see Andreanne Budd. Just a wonderful lady to deal with! Honesty and professionalism go a long way when in the car b If you are going to buy a Fiat, go see Andreanne Budd. Just a wonderful lady to deal with! Honesty and professionalism go a long way when in the car business. I've been in sales all of my adult life... I know a good salesperson when I work with one!! Thanks for the experience Andreanne... I love my Fiat too :)) More
by D May
Employees Worked With
October 06, 2016
Punctual I had my van in for service and recalls. the work was done on time and as promised. my adviser was Brent smith and he was knowledgeable and polite. g I had my van in for service and recalls. the work was done on time and as promised. my adviser was Brent smith and he was knowledgeable and polite. good job guys. More
by sm
Employees Worked With
October 04, 2016
Review for expresslane Service was quick and on time. Advisor was very helpful. He provided details of all the charges and work done on my car.Good service Service was quick and on time. Advisor was very helpful. He provided details of all the charges and work done on my car.Good service More
by MISC
Employees Worked With
October 04, 2016
Truck purchase Buying a new vehicle made easy. Jon was very helpful in finding the truck on the lot that matched my requests for a new Ram. Never once did I feel r Buying a new vehicle made easy. Jon was very helpful in finding the truck on the lot that matched my requests for a new Ram. Never once did I feel rushed in him securing the deal. A few days after the sale I had some additional questions so I called Jon and he again he took the time to answer them to my complete satisfaction My meeting with the Business Manager was a little rushed. It would have been nice to spend more time to go over the invoice line by line. . had More
by razer
October 02, 2016
Another awesome experience! Just bought my second Caravan from Capital Dodge and had another amazing experience! Thank you Andreanne and Sean! I couldn't be happier with my van Just bought my second Caravan from Capital Dodge and had another amazing experience! Thank you Andreanne and Sean! I couldn't be happier with my van and appreciate all your work to get me the one I really wanted. Your professionalism and knowledge made this such a positive experience.....Will be back when I am ready for my next one! More
by nsmith
