
Canyon Creek Toyota
Calgary, AB
Filter Reviews by Keyword
By Type
245 Reviews of Canyon Creek Toyota
Very Likely the Worst Dealership in Alberta My first experience with the service centre had to deal with my seat. I dropped the vehicle off before 9am and at around 5pm, they called and said the My first experience with the service centre had to deal with my seat. I dropped the vehicle off before 9am and at around 5pm, they called and said the replacement seat was the wrong one - so they put the old one back on. I did my best to stay clear of them ever since. My vehicle has had quite a few recalls & the one manager explained that allot had changed at the dealership since my experience, so give them another chance - like a fool, I did. I booked an appointment for the safety recall work to be done nearly two weeks in advance - they said that it could take half the day to complete. I again took time off of work and dropped my vehicle off in the AM. A couple of hours later, I received a call: "sorry but it looks like we don't even have the parts that need to be replaced for your recall" is the call that I received. There's "stupid", there's "really stupid" and then there's these clowns. If you really like Toyota, that's great - just avoid these clowns like the plague. More
DealerRater He was very helpful & give lots of information.He explained clearly.He Is so friendly .Iwill recommend him to my friends & family to purchase a car i He was very helpful & give lots of information.He explained clearly.He Is so friendly .Iwill recommend him to my friends & family to purchase a car in Toyota. More
Pushy salesperson Didn't have my car door closed and he was on me. Wanted to look around and he followed me. Went back with my wife to show her a showroom vehicle and t Didn't have my car door closed and he was on me. Wanted to look around and he followed me. Went back with my wife to show her a showroom vehicle and the same guy was on our tail so much we left More
Overall Rating Of Canyon Crk Toyota Overall this dealership give me pretty favourable experience. The Sales person was quite pleasant to work with, including the Finance Manager. and use Overall this dealership give me pretty favourable experience. The Sales person was quite pleasant to work with, including the Finance Manager. and used cars Sales Manager. But, what bother me quite a bit was the trade-in. My more than reasonable shaped 2008 Yaris, with very low mileage of 123 km, was initially given a ridiculous tradein value of only $1200 !! The truth is, I felt that was quite an insult ! Luckily, we barely made a deal in the end. More
THEY DO NOT LISTEN called ahead to get a quote on an a/c recharge. was told by advisor that it was 15 a pound and an hour labor. made appt. went to the dealer and was to called ahead to get a quote on an a/c recharge. was told by advisor that it was 15 a pound and an hour labor. made appt. went to the dealer and was told i was at the wrong dealer, he finally found me and asked what i was there for. reminded him i was there for a a/c recharge.asked him if they put dye in the recharge and if there is a charge to re inspect the system in a few weeks. he tells me no need they just recharge and off i go, asked again how much it would be, told it was 30 a pound and an hour labor. annoyed, i said go ahead. i knew it was the same advisor that gave me the quote based on his accent. i asked not to have the car wash, the reason is because the cleaning wash bay is in the side of the building and i watched as they clean customer cars with an old brush and industrial soap that strips any protective coating that exist on the vehicle. i had just applied wax to my vehicle a few days earlier and made sure to tell this advisor NOT TO WASH IT!!!! waited and and he shows up with the bill, i pay it but noticed he charged me 1/2 diagnosis. told him i just wanted a recharge. he sighs and glares, goes into the managers office i wait for a while and he comes out and tells me he can give me a credit. i told him no i want a refund. he leaves sighs and glares and walks into the managers office. comes out a while later and tells me he can give me a refund.... wow i get to my car, washed, got it home freshly stripped of all wax!! i will not be bringing my vehicle to this dealer, the advisors dont listen, and i can't trust them. called henninger toyota and explained the situation, they informed me that a a/c recharge service comes with dye, and a free a/c inspection as standard. they offered to inspect it for free. More
Poor service I would not recommend or suggest Canyon Creek Toyota to anyone. I bought my used 2007 Matrix from Canyon Creek 8 years ago and my service experiences I would not recommend or suggest Canyon Creek Toyota to anyone. I bought my used 2007 Matrix from Canyon Creek 8 years ago and my service experiences have been terrible. Hidden charges and over bookings happen consistently. I would strongly recommend going to another Toyota dealership. More
Canyon Creek Dealership review Offered good service. Accomodating and answers all our inquiries. Exlpained things to us thoroughly. Norm went above and beyond to make sure I purch Offered good service. Accomodating and answers all our inquiries. Exlpained things to us thoroughly. Norm went above and beyond to make sure I purchased the RAV 4 Iwas most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on SUV the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Norm Beilefleur to anyone who is looking for a new or used vehicle. More
Friendly service Was there to look at used car but ended up buying a new one. The manager was very upbeat and friendly and he made the negotions pleasant. It was nice Was there to look at used car but ended up buying a new one. The manager was very upbeat and friendly and he made the negotions pleasant. It was nice dealing with him. One thing I was a little off, the $2500 deposit. Seemed very steep to hold a car. I was only asked $500 on the last one, abweek ago from Sourh Pointe Toyota and with contingency to be refunded after I go home and think about it. They ended up refunding me as I’m not too sure about it. On my note, when money is asked as a deposit, it should specify if it’s refundable or not.? As I wasn’t told that at the time when charged. Nobody wants to loose money especially that much. It would have been a worry free, to think it over, and not hold over your head, that you might loose that deposit if the purchase didn’t go thru. I know these are ways to secure a sale. I just don’t like that idea. That’s just my opinion. Anyway, the purchases turned out well and overall, a good experience. It should never be stressful to buy a car. It should be a fun experience. My opinion. Thank you and we do like out new car. More
Everything was great. Eric Reyes the product advisor and Adam McMillan (GSM), went above and beyond our expectations. Very happy with our purchase of a new Rav4 at Canyon C Eric Reyes the product advisor and Adam McMillan (GSM), went above and beyond our expectations. Very happy with our purchase of a new Rav4 at Canyon Creek Toyota! More
“Great car buying experience “ May 9,recently purchased a used highlander (2011)from the dealership,sales advisor was professional ,gave us detailed info.abt.the car .i highly recom May 9,recently purchased a used highlander (2011)from the dealership,sales advisor was professional ,gave us detailed info.abt.the car .i highly recommended canyon creek and seeing mr.Naveed CHouhdry if buying new or used car.thank for the excellent service. More