CMP Chevrolet Cadillac Buick GMC
Calgary, AB
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441 Reviews of CMP Chevrolet Cadillac Buick GMC
The service department needs a lesson in manners Bought my vehicle here from the pre owned department in March and I brought it in for the first service within three months, i had notified them about Bought my vehicle here from the pre owned department in March and I brought it in for the first service within three months, i had notified them about a squeaking break and they said they could check it today but I'd have to leave my vehicle there all day or I could re book since they only had time for the oil change. Why was I not told this when I first booked the appointment? I waited for almost two hours in the waiting area until my car was done from the oil change (two hours for an oil change?) they told me they were running behind. This morning I called to make another appointment as my car is due for another oil change and filter, I called the service department asking if I could make an appointment for next week to get this done and I preferred an appointment due to my last experience at this department. The lady on the phone spoke to me like I was an idiot, like I should be well aware that they do drive in "quick lubes" and I should not be needing to make an appointment. I asked her if it would be fine then for me to drive in on Monday morning and they would be able to complete my request. She said "yes" with a tone which made me want to get off the phone and book somewhere else. I said thank you for all your help, what I wanted to say was maybe they should be putting someone with better phone manners on to handle customer inquiries. I'm not continuing my business with them, I got off the phone and called another place and booked my car in there with someone who was much more pleasant to deal with. CMP should re evaluate their service staff. At least the ones dealing directly with customers. More
The worse car service experience of my life I visited this dealership on Friday August 26th, 2016. First I called, they said for oil change and service we dont have appointment and it is based o I visited this dealership on Friday August 26th, 2016. First I called, they said for oil change and service we dont have appointment and it is based on the first come first serve. They also said it will be quick. When I arrive, they told me it is over 3 hours wait!!! They offered me a shuttle to anywhere I want, I went to a nearby Sunridge Mall. The girl who did the paper work, Nicole, was very nice and professional, this is why I gave them the one star, otherwise they deserve minus five stars. At 3:47 Nicole called and said the car service is done and I can pick it up, I asked for a shuttle. Shuttle came at 10 past 5, yes for a 2 minute drive it took them 1 hour and 23 minutes and the shuttle came he did not wait for me to buckle up, he drove and suddenly stopped at a stop sign and felt over and my stuff flied everywhere. I rejected to go with that unsafe driver and took off myself with a cab. When I came back, I talked to the manager who seemed not to care at all. He said, I will talk to my staff in a very cold and rude manner. I am very disappointed at their service and feel has been put into unsafe situation and they over all offended by their manager. I don't recommend their service to anyone. More
Excellent knowledge, helpful for my needs All the staff was very helpful and friendly and were more concerned for my needs. Salesman Dayo is just awesome, he was very helpful, friendly and a g All the staff was very helpful and friendly and were more concerned for my needs. Salesman Dayo is just awesome, he was very helpful, friendly and a great personality and was not pushy he was more concerned what I wanted. Thank You so much Dayo as I had a great sales experience as this is my second vehicle purchase through Dayo! More
Definitely meets expectations! Cody Stretch went above and beyond to work within my needs and met my requirements in a professional and speedy manner. Friendly staff and at ease dur Cody Stretch went above and beyond to work within my needs and met my requirements in a professional and speedy manner. Friendly staff and at ease during the whole process with no pressure. More
Purchase of new 2016 vehicle. I had an excellent experience at CMP Automotive when purchasing my new vehicle. The staff were very friendly and courteous. My wife bought a vehicle m I had an excellent experience at CMP Automotive when purchasing my new vehicle. The staff were very friendly and courteous. My wife bought a vehicle many years ago there and that is what prompted me to go back. She has always had good service from the dealership. I would recommend CMP to anyone else looking for a vehicle. More
Good service! The service is good, honest, and helpful! I got a Buick from this company with a good price. The sales consultant is really nice and friendly. The service is good, honest, and helpful! I got a Buick from this company with a good price. The sales consultant is really nice and friendly. More
Need service? See Maverick! I have been going to CMP for years for all of my maintenance and repair needs. I must say that Maverick is the best service advisor I have dealt wit I have been going to CMP for years for all of my maintenance and repair needs. I must say that Maverick is the best service advisor I have dealt with by far. It's nice to have someone who actually seems to care about the customer. When I pulled in I was brushed off by another advisor who wanted to take his lunch break and Maverick was more than happy to help. From then on he is the only one I see as I know he is always willing to help. More
Good experience! I went into CMP already knowing what it was that I wanted. Eduardo was able to help me pretty quickly and was knowledgeable about the car that I had I went into CMP already knowing what it was that I wanted. Eduardo was able to help me pretty quickly and was knowledgeable about the car that I had selected. The car was ready sooner than expected and has been a good purchase so far. More
Great experience It was a pleasure dealing with Dayo. He made my experience a great one. I would definitely recommend him to my friends and family for their future a It was a pleasure dealing with Dayo. He made my experience a great one. I would definitely recommend him to my friends and family for their future automobile purchases. More
Great Service Bob was very friendly and courteous. He helped us purchase the vehicle we were looking for and got us a good price. Looking forward to years of drivin Bob was very friendly and courteous. He helped us purchase the vehicle we were looking for and got us a good price. Looking forward to years of driving in my new car. More