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Big Star Cadillac
Friendswood, TX
1,983 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,983 reviews
May 10, 2024
Shopped the Houston Cadillac market online from Austin, Texas. I love the name Big Star Cadillac and was happy to buy the ESV. Texas. I love the name Big Star Cadillac and was happy to buy the ESV. More
by leo_alcala
Verified Customer
Helpful May 10, 2024
My sales person made buying from Big Star worth it. Thank you for your help. Picked up my floor mats. Thank you for your help. Picked up my floor mats. More
by IMPORTS
Employees Worked With
May 08, 2024
Big Thanks to Big Star and Bobby Miller. My car was in need of a must be repaired now situation and Bobby took care it as quickly as he could. The techs provide pics to assure me of the repa My car was in need of a must be repaired now situation and Bobby took care it as quickly as he could. The techs provide pics to assure me of the repairs to be completed. Bobby heard my concern of being without a vehicle was a struggle. The next day he was able to accommodate me. Work life did not stop! Also, thanks for returning my car clean! More
by lisaallnutt@aol.com
May 07, 2024
Mark Mauricio was great to work with—Honest, personable, communicative, respectful of my time, professional, no hidden agenda or pressure. Kelly Wilson ensured my financing preferences were honored, Mike communicative, respectful of my time, professional, no hidden agenda or pressure. Kelly Wilson ensured my financing preferences were honored, Mike Pierce made it his priority to introduce himself during the process and Iriam Diaz helped me finalize all documentation in under an hour. This was one of the easiest luxury car buying experiences I’ve had. Greatly appreciate the Big Star Cadillac team! More
by Kayla
May 06, 2024
Jeff always comes through. Keeps me informed and resolves all issues . Looks like the remodeling will make the waiting are top notch Keeps me informed and resolves all issues . Looks like the remodeling will make the waiting are top notch More
by E30M3BMW
Employees Worked With
May 06, 2024
Thank you Victor Rivas for helping us! This is our 3rd Cadillac from Big Star. If you need a car, go to this dealership and see Victor. This is our 3rd Cadillac from Big Star. If you need a car, go to this dealership and see Victor. More
by keith_kieltyka
May 05, 2024
This is a great place to visit when you want a Cadillac. Service is great Service is great More
by tj.dillard83
May 05, 2024
This was my best experience yet. Our service advisor was amazing and went above and beyond! Our service advisor was amazing and went above and beyond! More
by KTBUPTON4ACES
Employees Worked With
May 03, 2024
I liked the way I could contact the advisor without actually going thru many people before hand. actually going thru many people before hand. More
by TXTOPLUCILLE
Employees Worked With
