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BMW of West Chester - Service Center
West Chester, PA
508 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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508 Reviews of BMW of West Chester - Service Center
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May 31, 2024
Car was taken care of properly and cleaned up nicely. Very thorough check of the car and specially liked having video clips showing it. Keep up the great work! Very thorough check of the car and specially liked having video clips showing it. Keep up the great work! More
by JAYLIZARDO
Verified Customer
Helpful May 30, 2024
Harold is amazing! He is a customer advocate and I really appreciate how he always goes above and beyond to make sure I am satisfied. He is a customer advocate and I really appreciate how he always goes above and beyond to make sure I am satisfied. More
by mskturner2000
Employees Worked With
May 30, 2024
Harold was a great service advisor, he took the time to go over concerns in a timely manner! go over concerns in a timely manner! More
by kiki96010405
May 29, 2024
Xxx xxx xxx xxx xxx xxxx xxx cxx xxx xxx xxx xxx xx xx xx More
by JOERICCIARDI1
Employees Worked With
May 29, 2024
Its always a pleasure to work with Frank, he helps keep our car in great shape. our car in great shape. More
by rswelter
Employees Worked With
May 26, 2024
Great timely service. There was a delay in getting some parts, but having the loaner car made it a non event. There was a delay in getting some parts, but having the loaner car made it a non event. More
by snyderdavidp
May 24, 2024
I've purchased two new BMW's from Otto's / BMW of West Chester; 2018 530e and 2024 i5. I have worked with Bill Cosenza for more than five years and want to recognize and thank him as an outstanding Servi Chester; 2018 530e and 2024 i5. I have worked with Bill Cosenza for more than five years and want to recognize and thank him as an outstanding Service Advisor. I also want to give a shout out to Rich Weller, Service Director, for his assistance in scheduling my appointments. This service department is a primary reason for my BMW purchase decisions. More
by BMW DRIVER
May 24, 2024
The service person Joe is very responsive. I changed spark plugs in February. There was drive malfunction in April. The BMW service team honoured the warranty without any excuses. I changed spark plugs in February. There was drive malfunction in April. The BMW service team honoured the warranty without any excuses. More
by rrvanguri
Employees Worked With
May 23, 2024
Always the Best! 15 Words Write at least 15 Words or more for you today 15 Words Write at least 15 Words or more for you today More
by GONTJES0544
Employees Worked With
May 22, 2024
This is my 7th 5 series from this dealer and I wouldn't buy or service anywhere else. buy or service anywhere else. More
by FINNEGAN2
