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BMW Markham
Markham, ON
541 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible.
We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car.
Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years.
Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011.
High volume BMW dealership with one of the largest inventories in Canada
Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies)
Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you.
Official BMW i dealer for BMW’s electric lineup of vehicles
Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations
Supporter of the local community: Charities, Sports Teams and Community Events
Fully equipped Children’s Play Room
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 541 reviews
October 18, 2017
A courteous rep My sister and I were looking to invest in a diesel 3 series BMW during the annual clear-out. Morris was extremely helpful in trying to help us find th My sister and I were looking to invest in a diesel 3 series BMW during the annual clear-out. Morris was extremely helpful in trying to help us find the best fit. What we liked most was the fact that he insisted we try the vehicle we wanted to purchase before we spoke about the price. As the vehicle was not available at the time, we rescheduled another day and he made sure the car was available to test drive. Once we knew we liked the way the car drove, we sat down and talked about the price. At no point did he push us to purchase a car and always gave his honest opinion on what features we should get that would best suit us. He is also very quick with emails, which is often easier than calling. More
by TISEL
Employees Worked With
Morris Gelbfarb
Helpful October 18, 2017
Good experience at Town and Country BMW Ken is always helpful, informative and makes sure that my experience is a good one. I am a long time customer and keep going back. Ken is always helpful, informative and makes sure that my experience is a good one. I am a long time customer and keep going back. More
by Carron
Employees Worked With
October 16, 2017
Terrific support !!! Impeccable customer service , providing detailed explanations on the features and functions of my new X1 2017 by Michelle Fung ! She is a credit to th Impeccable customer service , providing detailed explanations on the features and functions of my new X1 2017 by Michelle Fung ! She is a credit to the dealership team. Thank you Michelle. Regards , Kimberly Turner Murphy More
by Kimberly Murphy
Employees Worked With
October 11, 2017
Tired of the sales gimmicks Was looking to purchase a 2018 X1 from our local dealer. Walk in so we were introduced to Mr. Gelbfarb. Discussed options, drove the car advised we Was looking to purchase a 2018 X1 from our local dealer. Walk in so we were introduced to Mr. Gelbfarb. Discussed options, drove the car advised we were looking at Lexus, Mercedez as well and would be in touch, almost four hours in total to do this. Decided to negotiate on the X1 and had the misfortune of dealing with Mr. Gelbfarb. He didn't like a client who had numbers and after declining the up-sell for the protection packages his comment was people think thy are so smart these days. Smart enough to know the msrp prices he quoted suddenly changed to cost when looking for a deduction as well as the high pressure we need to act fast to secure a standard white model and put down a deposit. After speaking with two other dealers found they were much more upfront and better pricing. No contact by T&C management other than them forwarding the review to Mr. Gelbfarb. More
by Markham_2018
Employees Worked With
Morris Gelbfarb
October 04, 2017
Excellent experience - a very enjoyable experience Generally friendly staff, Morris was exceptionally helpful when I was trying to decide which vehicle was best for me. Michelle spent as much time as Generally friendly staff, Morris was exceptionally helpful when I was trying to decide which vehicle was best for me. Michelle spent as much time as necessary to explain all the features of the car when I picked it up. More
by Faiza
Employees Worked With
Morris Gelbfarb
October 03, 2017
Excellent experience with Town+Country BMW Yoga Warren is very professional in sales. He took the the car to our house for my wife to test-drive. He did not push the sales, instead he helped u Yoga Warren is very professional in sales. He took the the car to our house for my wife to test-drive. He did not push the sales, instead he helped us to decide what we wanted to buy. Michelle Fung is truly a genius in BMW products and features. She explained all the features and functions of our vehicle clearly and patiently, and offers after sales assistance. It was an excellent experience for us . More
by Russell Wong
October 03, 2017
Amazing Morris My experience at BMW Town+Country with Morris and Michelle Fung was amazing. Once my car was ready I was well taken care of by both. Service was next My experience at BMW Town+Country with Morris and Michelle Fung was amazing. Once my car was ready I was well taken care of by both. Service was next to none. Thank you guys! More
by Vip22
September 30, 2017
Make sure to go see Jack and Michelle! Jack Yue was very professional, friendly, and patient in helping me get exactly what I was looking for, even though i wasn't the easiest customer. He Jack Yue was very professional, friendly, and patient in helping me get exactly what I was looking for, even though i wasn't the easiest customer. He went over and above what he had to do to make sure I was fully satisfied. He's a great salesmen and I definitely recommend him to anyone looking for a BMW. Michelle Fung was also very friendly and helpful in walking me through the features of the car. She answered all of my questions thoroughly and made sure I was comfortable before I left. They also made sure to follow up with me and make sure I'm okay with everything. They really made you feel like a valued customer. More
by Sharbani
September 29, 2017
Exceptional Sales and Customer Service My purchases experience with Mr. Morris Gelbfarb is tremendous. He patiently explain to me the detail of my vehicle and what option is great fit for My purchases experience with Mr. Morris Gelbfarb is tremendous. He patiently explain to me the detail of my vehicle and what option is great fit for my family. He provide excellent pre-sale and after-sale services. In additional, thank you for the lesson Ms. Michelle Fung provided. She went through all features that came with my vehicle. I really enjoy my new 2018 BMW. More
by Bailey L
September 13, 2017
Excellent Customer Service from Sales Mr. Pirout Mohammadi to the end, it was a great experience which I never had from any other places where I bought car. from Sales Mr. Pirout Mohammadi to the end, it was a great experience which I never had from any other places where I bought car. More
by ShahinBMW530
