Applewood Kia Surrey
Surrey, BC
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52 Reviews of Applewood Kia Surrey
Wheelchair accessible Kia Soul Applewood Kia in Surrey. Was quite at getting me in a proper vehicle for my needs. They arranged my hand controls third party which was quite helpful Applewood Kia in Surrey. Was quite at getting me in a proper vehicle for my needs. They arranged my hand controls third party which was quite helpful.. More
Returning customer Buying my 3rd car from here. Aman is an amazing salesperson. Always helpful and not pushy. Friendly place to come and feel no pressure to purchase. Th Buying my 3rd car from here. Aman is an amazing salesperson. Always helpful and not pushy. Friendly place to come and feel no pressure to purchase. They listen to what you want and find it for what you are comfortable with. More
Fast Service! Great Price! Got my daughter a Forte. Within 20 min she was test driving it. They listened to our budget. Gave her a great deal. Jai the finance manager was very h Got my daughter a Forte. Within 20 min she was test driving it. They listened to our budget. Gave her a great deal. Jai the finance manager was very helpful explaining the finance contract & the gm Brian was absolutely amazing making sure we got a great deal. The entire staff was friendly & helpful. Brian is definitely a great team leader. Can't wait to buy our next car from Applewood Kia!!! Definitely recommend this store for your next purchase. More
Lies Contacted internet team for an evaluation of my Kia Sedona, was promised over the phone that I would be helped and they would be able to fairly evalua Contacted internet team for an evaluation of my Kia Sedona, was promised over the phone that I would be helped and they would be able to fairly evaluate my vehicle and to bring it in. Insured the vehicle for a day and rushed to bring it in only to be met by someone else, Ben sales manager who mad em wait and finally said it is a no cost car and could do $200 at most for a perfectly running low mileage 2003 Sedona. LOL what a waste of my time and efforts. What a joke this dealership is. Avoid it. Im usually generous with reviews but this service was terrible terrible. More
loosers Very pressuring salesmen. I sent a request in to get a quote but ended up going with the first dealership that responded, and when I politely told th Very pressuring salesmen. I sent a request in to get a quote but ended up going with the first dealership that responded, and when I politely told them I was happy with whom I was dealing with they kept calling me More
No service for cars under warranty? I bought my 2014 Kia Optima brand new at this dealership. On April 28, 2017, I went there for a diagnostic appointment. It turned out to be a failed w I bought my 2014 Kia Optima brand new at this dealership. On April 28, 2017, I went there for a diagnostic appointment. It turned out to be a failed wheel bearing, which was a warranty repair. They didn't have the part in stock, so they said they ordered it and that it would take about 10 days to get to them. They also said that they would call me when it came in. On May 1, Applewood CSR, Jennie, left me a voicemail requesting feedback about my experience at that appointment. I returned her call that same day and, after giving her the info she requested, I explained to her that I intended to go on a road trip on my birthday on May 10. I asked if it was possible to have the bearing replaced before then. She said that she would ask the Service Manager to call me as soon as possible. I ultimately cancelled my travel plans, thinking that it was more important to get the repair done than to party on my birthday. It is now June 1 and still no one from Applewood has called me. In the meantime, I called Kia West in Coquitlam on May 5 and they did the repair on May 15. I will be buying my next Kia at that dealership. More
awesome quality selection and staff Did amazing preapproval financing that made sure we just walked on the lot and bought our dream car with no hassle. Jimmy knew what we wanted and show Did amazing preapproval financing that made sure we just walked on the lot and bought our dream car with no hassle. Jimmy knew what we wanted and showed us several options of exactly what asked for even though I was super picky and VERY exact. Everyone was very efficent, helpful and friendly. Paperwork, options, financing and insurance a breeze. I was anxious about buying a new car but going here there was no need to be. Tons of personal touches and great attention to detail. The 2015 Sorento was a top Consumer Reports suggestion all around... rivaling the less loaded but much more highly priced Toyota and Honda SUVs. What a great vehicle... I'll admit it is not a super sexy looking vehicle but every aspect about that makes up for it. This was amazing all around. Just contact Jimmy and have a look the new Kias will suprise you. LOVED Applewood Kia. More
DISGUSTING . Worst service i have ever experienced. I made a appointment to have the Kia Recalls done. The dealership phones me the night before to make sure i . Worst service i have ever experienced. I made a appointment to have the Kia Recalls done. The dealership phones me the night before to make sure i show up. So i show on time along with a friend of mine to drive me to work. Then the customer service rep said they don't have one of the parts needed. I was pissed after them making sure i was at there on time. Now i have make arrangements for my friend again to drive me another time. Very inconsiderate!!! I left pissed off and called the Ben the manager and said to he would get Allan the service manager to call me. Guess what no call back. Then i called back again and talked to Allan the service manager and he said he would call me back the next day. Guess what again no call again. So i called back to the service manager and what a rude son of a ________. NEVER EVER DEAL WITH THIS. DEALERSHIP. They don't deserve one star. More
car purchase i had a very positive experience with Applewood Kia . I was looking to purchase a new car and found Andy one of their sales people to be very profess i had a very positive experience with Applewood Kia . I was looking to purchase a new car and found Andy one of their sales people to be very professional , personable and highly informative about their cars . He was not pushy and made myself and my daughter feel very comfortable while we were looking . He helped me find the car that best suited me and my pocketbook . I would highly recommend Andy to speak to regards purchasing or leasing a car . More
awful service department brought my girlfriend's and my car to these guys and both times unnecessary "repairs'' were performed. first time car's front light wasn't working. th brought my girlfriend's and my car to these guys and both times unnecessary "repairs'' were performed. first time car's front light wasn't working. they replaced the bulb, charged me for it and when i checked it the light still wasn't working. took the car to another place they located the problem and fixed it in 30 min (it was a minor wiring issue). i thought, everybody makes mistakes and deserves a second chance (what an idiot!). a few months later i brought my kia rio in because my fuel gauge was acting up. they told me the sending unit was malfunctioning. they also suggested fuel pump replacement (which i'm ok with). they kept my car for about 6 hours. and what a surprise, the gauge is in the same condition. no changes whatsoever. the tech insisted that the sending unit was bad but there's a separate problem (either wiring or cluster). i spoke to the guy i used to go to in ontario and he said that's extremely unlikely. so, they booked me in for another appointment to charge me for diagnosis, which would've taken full day and cost me another $400-500 on top of wasted $600. something's telling me that after keeping my car and charging me for diagnosis, they would've concluded that the cluster has to be replaced, which is another $500. didn't even bother going there again. conclusion: stay away from that place. their techs either have no idea what they're doing or they know exactly what they're doing, which is trying to meet their sales targets by randomly throwing parts in cars. and i'm still searching for a decent mechanic in the lower mainland after almost a year of being here. More