Abbotsford Volkswagen

Ecstatic! Salesman Jerome was courteous, knowledgeable and patient with my over-critical boyfriend who looked at every car and asked a bazillion questions. Beca Salesman Jerome was courteous, knowledgeable and patient with my over-critical boyfriend who looked at every car and asked a bazillion questions. Because of the consistent intelligent answers we received, he might buy VW too now! More

Excellent service Came in for an oil change and left with a brand new car. Everyone was excellent and I will be back again! Thanks to Mel, Jason and Bill. Came in for an oil change and left with a brand new car. Everyone was excellent and I will be back again! Thanks to Mel, Jason and Bill. More

Customer Service is alive and well at Abbotsford VW I came to this dealership as part of my search for a new Golf. I knew what I wanted and had a specific budget. I generally avoid dealerships because I I came to this dealership as part of my search for a new Golf. I knew what I wanted and had a specific budget. I generally avoid dealerships because I really dislike and distrust high pressure sales tactics. I was concerned at first as the initial push on their part to make a deal that day, on a car that wasn't exactly what I was looking for, was a disappointment. However, Josh truly gets what it means to provide excellent customer service. When he followed up with me a few days later, I clarified my exact requirements and explained I wasn't in a hurry and would rather wait for the right car. Within a week he called me back as he had found three more cars for me to try, and if none of them worked he had could order me a new one that fit my requirements. I ended up getting a car that was not only perfect for my needs but under budget as well! Customer service is a dying art - but not at Abbotsford Volkswagen - the staff here really get what customers and service are all about! More

Good as it gets The staff at Abbotsford Vollkswagen are patient, professional, helpful, generous, understanding and will go and over beyond to get you approved even i The staff at Abbotsford Vollkswagen are patient, professional, helpful, generous, understanding and will go and over beyond to get you approved even if you have a mediocre credit score! Advice to to potential customers: bargain with them until you're satisfied. More

Great experience at Volkswagen Abbotsford Our experience at Volkswagen Abbotsford was was superb. We were greeted kindly as soon as we walked through the doors. We were quickly approached by D Our experience at Volkswagen Abbotsford was was superb. We were greeted kindly as soon as we walked through the doors. We were quickly approached by Dave Duguay who was very eager and helpful. He answered every question we threw at him to the best of his knowledge and was very patient with all our needs. He helped us find an amazing deal on this used Golf at a great price for a student like me. Apparently everyone, including Dave, had their eyes on this car and thanks to him, I ended up with this unbelievable deal. His passion for Volkswagen is astounding and he's definitely an asset to the company. Chris and Stefanie were also very patient with us and was willing to go the extra mile to make sure we got what we needed immediately. We came in looking to get my car repaired and left trading it for an even better and newer piece of engineering. As a first time buyer, I didn't know what to expect, but I'm certain these folks raised the bar for what to expect from an auto dealership. I'll definitely be coming back to get my car serviced here and probably for a new VW later in life. Overall, the people at Volkswagen Abbotsford are very friendly and informative and I would recommend this dealership to anyone looking for a great vehicle and awesome service. More

Great Vw dealership in Abbotsford, thank you very much! We entered the dealership not in the very optimistic mood after a failed attempt to buy a similar car at another VW dealership few days before. We wer We entered the dealership not in the very optimistic mood after a failed attempt to buy a similar car at another VW dealership few days before. We were dealing with Josh, great guy, who did a fantastic job to explain us everything there was to know about different models and options. Then the question was, if I give you a GREAT deal on the car you WANT, would you agree to buy it? Simple question, no pressure. Then we were talking numbers with another gentleman, who did a great job to listen to our concerns, adjust, and in the end the numbers were looking great. The financing lady was very knowledgeable and quick and show us different financing options while explaining the differences. Also everybody were very nice to my 5 years old daughter, luckily they got a kids room with all the toys she wanted, also she got cookies, fruits, juices. I bet she will want us to buy another car next week :) More

Amazing People sell Amazing Cars This was my first experience buying a new vehicle and to be honest I was pretty nervous. Although some other flashy cars seemed appealing to me at the This was my first experience buying a new vehicle and to be honest I was pretty nervous. Although some other flashy cars seemed appealing to me at the time, the safety features of my 2014 Jetta TSI are what sold me. Albert was fantastic while explaining the features of the car in terms that were easy for me to grasp. Albert truly did everything he could to make the experience as comfortable as possible for me, and I really appreciated that! When it came down to crunching numbers, I got an amazing car at an amazing rate that was comfortable for me. When the time comes for a new car I will definitely be returning and have told everyone looking for a new car that the person they need to come and see is Albert :) Thanks for everything! More

Happy to have a new car again I received a call from Melissa saying they wanted to buy back my 2013 Jetta TDI which I was enjoying since I purchased it in May 2013. There was a cus I received a call from Melissa saying they wanted to buy back my 2013 Jetta TDI which I was enjoying since I purchased it in May 2013. There was a customer who wanted my year and model which they couldn't locate. I was paying a 4.99% interest rate and Kelly and Melissa made me an offer I couldn't refuse. I upgraded to the 2014 higher model with leather interior, push button start, bigger wheels and better sound system. So now I only pay .9% interest rate and have a brand new car again and am very happy and grateful to Abbotsford Volkswagen for the offer...especially Melissa who is a ray of sunshine with her vibrant personality. I would definitely recommend this dealership who made me feel more comfortable than other dealerships I have dealt with in the past. Cheers, Madlene More

The first VW in my life. No turning back Wow what a friendly dealership. My 2014 Jetta TDI is amazing. I was not interested in a diesel car but Melissa suggested to test drive both the gas Wow what a friendly dealership. My 2014 Jetta TDI is amazing. I was not interested in a diesel car but Melissa suggested to test drive both the gas and diesel models. I was only test driving that day but I drove my new car home. Thank you Abbotsford VW. Lots of friendly helpful staff. Not pushy. I have praised this dealership when sharing my excitement about my new purchase. I love My Jetta :) More

Amazing Abby VW We have bought cars from other places before but the staff at Abbotsford VW especially Melissa is absolutely amazing. We have now bought three cars f We have bought cars from other places before but the staff at Abbotsford VW especially Melissa is absolutely amazing. We have now bought three cars from Melissa and she has been there for us from beginning to end. Some places make you feel pressured to do a deal but not here at Abbotsford I must say the staff here is the best there is. Thank you to Melissa for all the amazing service, kindness and the trust we have in such an amazing sales woman. To Kelly for helping with the numbers and to Augest for financing our cars. You guys are the BEST !!!!!!!!!! More