Abbotsford Volkswagen
Abbotsford, BC
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Visited the dealership to "Kick Tires" We were very pleasantly surprised by our test drive of the 2014 Turbo Hybrid Jetta, one word, fahrvergnügen'd! For decades I've wanted to use that wor We were very pleasantly surprised by our test drive of the 2014 Turbo Hybrid Jetta, one word, fahrvergnügen'd! For decades I've wanted to use that word correctly in a sentence, anyway, we bought it. Jerome is very knowledgeable of all of the Volkswagen products, specifications and features. He did an excellent job of assisting us in selecting the right vehicle and we felt a positive rapport during our time spent with him. He is the best auto salesperson with whom we have dealt. Jason was very helpful in getting the price point piece hammered down to the brass tacks. He facilitated the deal working in a completely professional, open and honest manner. We appreciated his concern for our understanding all aspects of the transaction and genuine respect of our sensibilities. Augest (correct spelling) handled all of the paperwork, explained all of our after sales options and their features in a very thorough manner. She is quite accommodating and also very charming. We are quite pleased with our car and our experience at the dealership. We heartily recommend you give them the opportunity to serve you if you are interested in buying a vehicle. More
Great salesman We are happy with our overall experience at Abbotsford VW. We purchased a used Touareg and Jerome our sales man was very helpful and friendly and he We are happy with our overall experience at Abbotsford VW. We purchased a used Touareg and Jerome our sales man was very helpful and friendly and he is very knowledgeable with the cars. He explained all the features about the car very well and we are very happy with our purchase. Thank you More
Professional, polite, service oriented, experienced. I was impressed with the professional, direct approach that Dave took to get my business at Abbotsford Volkswagon. He and the team there worked hard t I was impressed with the professional, direct approach that Dave took to get my business at Abbotsford Volkswagon. He and the team there worked hard to get me to buy a used Honda Pilot. Buying a new car can be stressful. However, because of the confident, experienced team at Abbotsford Volkswagon, I had faith that they would honor their commitments, and back up their sales with service and professionalism. More
Jerome rocks Great service! Jerome's the best, gave us an awesome deal and exceptional customer service!! Would definitely recommend him for the purchase of your n Great service! Jerome's the best, gave us an awesome deal and exceptional customer service!! Would definitely recommend him for the purchase of your new car. More
Excellent dealership Today is my first day to buy a car, and i am really excited about it. When i came into the store, people are very nice and patient, so i feel comforta Today is my first day to buy a car, and i am really excited about it. When i came into the store, people are very nice and patient, so i feel comfortable with that. It is really a good experience when i purchase a car :) More
Overall great service All staff was very friendly and helpful. Love that they have a dog at the dealership to keep you company. The dropped me off and picked me up from wor All staff was very friendly and helpful. Love that they have a dog at the dealership to keep you company. The dropped me off and picked me up from work when they were doing the last details on my new car More
Excellent Employees Today was my first day to buy a car from a dealership, so when I came in I was super nervous and I was really hoping that the sales people wouldn't re Today was my first day to buy a car from a dealership, so when I came in I was super nervous and I was really hoping that the sales people wouldn't really push cars towards me. And it went exactly like that! Right when I came into the store everyone was super friendly and when Jerome showed me the cars, he was super patient and only showed me cars that he thought would fit the description of what I wanted. So overall probably one of the best dealerships I have been too. More
Excellent Dealership The experience i had with my salesman Dave Duguay was amazing. I always dreaded going to car dealers because i always felt like they were only intere The experience i had with my salesman Dave Duguay was amazing. I always dreaded going to car dealers because i always felt like they were only interested in making the sale and didn't really care about my needs. This was not true with Dave,he took the time to find out exactly what i wanted and how much i could afford to spend. He asked how much i wanted my bi-weekly payments to be and he got me into the car i wanted for the exact payment i wanted. I would highly recommend Dave to anyone who is interested in buying a volkswagen. It was a great experience and i will definetly by another volkswagen from them again. More
Good! I have never bought a new car before. I was fast, & pretty straightforward. Everybody was friendly, all the people --finance, insurance, etc--who need I have never bought a new car before. I was fast, & pretty straightforward. Everybody was friendly, all the people --finance, insurance, etc--who needed to be there, were. I feel I got treated well/fairly. I didn't really know how well until I heard a couple of stories later about other dealerships/other experiences that were actually stressful. People rude, etc. Also not caring much after the sale was made. So I'm glad, as a first time new car buyer, that I went to Abby VW. I would/WILL do it again. Melissa Jakoby knows her stuff. More
Awesome dealership! After our previous car quit, we shopped around for a newer, reliable car. After a bad experience at a dealer in the automall, we went to Abby VW. Albe After our previous car quit, we shopped around for a newer, reliable car. After a bad experience at a dealer in the automall, we went to Abby VW. Albert arranged for us to be picked up from our home. Everyone we met with were very friendly & helped us through our first car purchase!! We had our daughter with us & she loved the goodies they offered, the iPads she could play with & the 2 friendly dogs inside. Albert went over all the safety specs of our jetta & showed how reliable & safe it really is. He even showed me how all the features worked in the car before we left(my previous car was a 1998 & had none of the features in the 2013 jetta!) very happy with our experience at this dealership & definitely will recommend to family & friends!! More