Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Service is fast, efficient and trustworthy. It's always a pleasure getting my vehicle serviced here. Right from the first call with the receptionist to the service department. The service staf It's always a pleasure getting my vehicle serviced here. Right from the first call with the receptionist to the service department. The service staff are very knowledgable and explain what the service is and how long it will require. If it is needed I'm always offered a loaner car. When I return to pick up my vehicle, it is washed outside and the mats cleaned, which I very much appreciate. More
Excellent experience with no hassle I dropped into the Lexus dealer unannounced and with no appointment. I just needed to get a rear bumper light replaced. Karen was very helpful, took m I dropped into the Lexus dealer unannounced and with no appointment. I just needed to get a rear bumper light replaced. Karen was very helpful, took me in without an appointment and offered to have the car washed if I had the time. The light was fixed and the car came back sparkling clean. Great service, Thanks so much! More
Minor repair I dropped in to Lexus of London, without an appointment, to have the tire pressure checked since my indicator light had come on. The service was prom I dropped in to Lexus of London, without an appointment, to have the tire pressure checked since my indicator light had come on. The service was prompt, courteous and informative. The problem was explained and my questions were answered. Had the car washed and was out in just over an hour. More
Service appointment Excellent all-round service. The vehicle was picked up and returned to my home, saving me the trip to and from London (1 hour each way). Excellent all-round service. The vehicle was picked up and returned to my home, saving me the trip to and from London (1 hour each way). More
great service from Romeo in the car service department I always receive great service from Romeo every-time I take my vehicle in to get serviced. He is very knowledgeable and keeps me at ease with me knowi I always receive great service from Romeo every-time I take my vehicle in to get serviced. He is very knowledgeable and keeps me at ease with me knowing that my car will receive quality attention at a fair price..I find my car is always completed in a timely fashion and I do not wait too long. Thanks again Romeo. More
Exemplary in every detail of customer sales and service Exemplary sales and service period ! Lexus of London is the perfect example of the pursuit of perfection. I bought my new LS 600 H from this dealer Exemplary sales and service period ! Lexus of London is the perfect example of the pursuit of perfection. I bought my new LS 600 H from this dealership and can tell you right from the front reception center to the sales department to the service department that everything right down to the final detail is completed to customer satisfaction expeditiously 100% without compromise ! More
Oil Change As always, it was a pleasure working with Karen Campbell. She exceeded expectations in providing excellent customer service and is very knowledgeable As always, it was a pleasure working with Karen Campbell. She exceeded expectations in providing excellent customer service and is very knowledgeable on questions that were asked. More
Staff is always friendly and review work to be done and cost I have bought 3 Lexus vehicles from your dealership and that speaks volumes as to why I keep returning for future purchases. Need I say more? I have bought 3 Lexus vehicles from your dealership and that speaks volumes as to why I keep returning for future purchases. Need I say more? More
Good customer services Always on time, and good customer service! Everything was ready, and fast approval for my credit, good advisor and attention to details! Thanks for ev Always on time, and good customer service! Everything was ready, and fast approval for my credit, good advisor and attention to details! Thanks for everything! More
Great experience Our sales person Rick Watson was very knowledgeable and friendly. We felt that he was working on our behalf. Everyone that we dealt with at this deale Our sales person Rick Watson was very knowledgeable and friendly. We felt that he was working on our behalf. Everyone that we dealt with at this dealership was very professional, knowledgeable and welcoming. More