Mark Wilson's Better Used Cars

Excellent! Excellent customer service. Buying a previously owned car has never been so easy and worry free. No pressure sales and high quality inventory. I recom Excellent customer service. Buying a previously owned car has never been so easy and worry free. No pressure sales and high quality inventory. I recommend Wilsons to everyone! More

Will never go to another dealership again! Hands down, the service and entire experience from start to finish was unbeatable. Wilson's really has perfected the car buying process and it is the Hands down, the service and entire experience from start to finish was unbeatable. Wilson's really has perfected the car buying process and it is the first dealership where I did not feel pressured to buy something because someone wanted a sale. I will be recommending Wilson's to anyone looking for a vehicle. Thanks for an amazing experience. More

Mark Wilson's Used Cars Good range of vehicles, good range of prices. Professional and courteous staff. If there are any difficulties they work with you. Recommend them fo Good range of vehicles, good range of prices. Professional and courteous staff. If there are any difficulties they work with you. Recommend them for service and choice. More

Thanks for the Terrain! Excellent service, friendly and helpful staff. Everyone involved was fantastic, despite some very bad weather conditions. We needed a vehicle quickl Excellent service, friendly and helpful staff. Everyone involved was fantastic, despite some very bad weather conditions. We needed a vehicle quickly, as we had just moved here from overseas, and the staff were able to accommodate us almost immediately! Thanks! More

The people are great - love the car! My experience with Mark Wilson's was pretty good. Everyone was friendly and helpful. E-mail communication back and forth was fast. I feel like the pro My experience with Mark Wilson's was pretty good. Everyone was friendly and helpful. E-mail communication back and forth was fast. I feel like the process in person was a bit slow after I selected my car but after I left and just had to tie some loose ends, it all went very quickly and smoothly. Overall, I'm happy with the experience and would recommend to others. More

Great Customer Service Overall! Everything was good. A full tank of gas when I left the lot would have been the correct way to end things. After purchasing a car, I don't think a ful Everything was good. A full tank of gas when I left the lot would have been the correct way to end things. After purchasing a car, I don't think a full tank of gas would be too much to ask. Overall, would recommend to all. More

Very easy and pleasant experience A simply wonderful experience! I loved how the cars I was interested in were lined up and ready to be driven, and the variety of different cars was gr A simply wonderful experience! I loved how the cars I was interested in were lined up and ready to be driven, and the variety of different cars was great! All the staff were pleasant and helpful, I felt no pressure and purchased a wonderful car. Thank you. More

First Car in Canada I found Wilson by Internet I did an appointment, Rod support me to understand the purchase process in Canada, also called Karlee and she helped me to I found Wilson by Internet I did an appointment, Rod support me to understand the purchase process in Canada, also called Karlee and she helped me to get the approval for my credit, take in account I am new in Canada with only three months here, finally Shannon was with me finalizing the process, she gave me all the documents and support to keep my car in good shape. Finally thanks More

Stress free car buying I was truly shocked at how easy and stress free Mark Wilsons made my car buying experience. Couldn't be happier with the purchase and and customer ser I was truly shocked at how easy and stress free Mark Wilsons made my car buying experience. Couldn't be happier with the purchase and and customer service of Mark Wilsons. More

Very pleased! Would recommend Mark Wilson's to anyone! Purchased a 2013 Audi A4 from Mark Wilson's in September 2016. Three weeks later I had issues with the engine sputtering and then one morning it would Purchased a 2013 Audi A4 from Mark Wilson's in September 2016. Three weeks later I had issues with the engine sputtering and then one morning it wouldn't start at all. I had CAA take the car from Kitchener to Mark Wilson's (Wilson's paid for the tow). The Wilson's mechanics did some trouble shooting and decided to put in a new fuel pump. This wasn't the problem as the car still would not start. They kept the car for a further 4 weeks and found that a new onboard computer was required. During this time, a rental car was given to me for the entire month (again, Wilson's paid for the whole amount!). When I picked up the car in early November only one key fob worked. Wilson's paid for Audi K-W to re-program the key! Of course, I wasn't pleased at the time it took for Wilson's to find the problem, but they did it right and now I am a very happy customer and would return again. Customer service is so important and I am very impressed with the staff at Wilson's. Thanks to all at Wilson's who made this negative experience a positive one! You did it right! More