Yorkdale Dufferin Mazda

Great Guys Very happy these guys are awesome had a problem with my Mazda 3. The audio system died on me went there they looked at it. They said I needed a new sy Very happy these guys are awesome had a problem with my Mazda 3. The audio system died on me went there they looked at it. They said I needed a new system I still had the warranty they put a new one on no problem less than an hour. thanks!!!!! John E. More

Excellent Customer Service We had a wonderful and satisfying buying experience in this Dealership. WILL LOU greeted and welcome us and helped us purchased the right vehicle that We had a wonderful and satisfying buying experience in this Dealership. WILL LOU greeted and welcome us and helped us purchased the right vehicle that we need which is the Mazda CX-5 2016. Will Lou is very accommodating, knowledgeable and he even stayed late that day to cater our needs and facilitate the entire process. The Finance Manager Manpreet is also nice and patient in explaining to us about warranties. I strongly recommend the Yordale Dufferin Mazda to deal business with you. More

Terrible customer service My car brand new Mazda 3 already broken covered under warranty needs to be there a few days refuse to give me rental and it's their fault. My car brand new Mazda 3 already broken covered under warranty needs to be there a few days refuse to give me rental and it's their fault. More

Very poor service They trap you... make you pay an advance and if the deal is not done, threaten you by using the word "legal department".... you end up paying a bomb o They trap you... make you pay an advance and if the deal is not done, threaten you by using the word "legal department".... you end up paying a bomb over you car.... highly recommend not to visit this place. More

Excellent Dealership! I had a wonderful experience purchasing my new vehicle at York Dufferin Mazda. From the moment I walked into the store, I was greeted by Elyass Parwee I had a wonderful experience purchasing my new vehicle at York Dufferin Mazda. From the moment I walked into the store, I was greeted by Elyass Parweez, who took the time and effort to accompany me on my test drive and explain to me all of the various functions of the car. We then sat down in his office to finalize the deal, and the whole experience was very smooth. Elyass even went out of his way to explain to me that a block heater might not be necessary for my needs, so I ended up saving some money! Manpreet Moti, the Finance Manager, was also very pleasant to deal with. She took her time to explain to me all of the various warranty and protection services offered by the dealership, and just like Elyass - was never pushy. I always felt comfortable saying no thank you or that I'd like more time to consider my options. Finally, Carlos Pizarro helped me out on the day I arrived at the dealership to pick up the car. He too was very helpful and took great care and effort to make sure that all of my questions were answered. Carlos and Manpreet also helped me make sure that the open recall on my car was fixed before my pickup date. All in all, a wonderful car buying experience. The people make the difference, folks. I wouldn't hesitate to recommend that you give Yorkdale Dufferin Mazda a chance to earn your business. More

Terrible sales experience We dealt with salesperson Cole Ferry and at first he seemed very nice. He new nothing about the vehicle we were looking at and we had to correct him o We dealt with salesperson Cole Ferry and at first he seemed very nice. He new nothing about the vehicle we were looking at and we had to correct him on some of the claims he made about the standard features and the mileage. When it came to getting the monthly payments he went back and forth several time with his manager. He was rude to us and insulted me and my wife. They refused to give us the price we were quoted and eventually we just walked out. We took our business to Gyro Mazda and it was a fantastic experience and I would highly recommend them. We love our new CX 5!! More

Very poor customer service from service dept We have been going to this dealer for 6 years for our Mazda purchased there, totally loyal and on point with all servicing/ car maintenance. Transmiss We have been going to this dealer for 6 years for our Mazda purchased there, totally loyal and on point with all servicing/ car maintenance. Transmission died, not given a professional explanation as to what may have happened...requested a curtesy car and was told to rent a car ourselves, they would not even cover this cost for us. Belittled us whenever we discuss with management. Do not recommend this dealer to anyone, just lost a loyal customer....Do not deal with Steve Smith, horrible. More

Great Service! Nasir was very helpful educating me on what options were best suited for my needs and never quit on finding me the colour I desired (even though there Nasir was very helpful educating me on what options were best suited for my needs and never quit on finding me the colour I desired (even though there was limited availability). Hats off to the dealers at Yorkdale Mazda as I am 100 percent satisfied of the service this dealership provided and will be a long time customer! Ian More

Horrible experience with sales manager Matt The sales person was nice at first but the managers are horrible. Specially Matt and Tony. After negltioting the price with Matt, his final price was The sales person was nice at first but the managers are horrible. Specially Matt and Tony. After negltioting the price with Matt, his final price was still much higher than other dealerships around, so we decided not to go ahead with the deal. But Matt can not handle rejection and he actually insulted it us out of his office. I would not recommend anyone to waste their time with these arrogant people who run the place. Save yourself some respect! More

Impressed with this dealership This was our second Mazda purchase, but first at this dealership. The gentleman I dealt with was Ali, and he was a true professional! He was very know This was our second Mazda purchase, but first at this dealership. The gentleman I dealt with was Ali, and he was a true professional! He was very knowledgeable, and there was absolutely no sales pressure during our conversation. I had many questions about the Mazda 3 that I was interested in, and Ali was able to provide all the answers to my satisfaction. We agreed on a fair price, and I ultimately purchased the car. When we brought our daughter in to pick up the vehicle (her first car), Ali made sure it was spotless. He even went as far as putting balloons on it, and when he brought it out for her, she was really blown away......what a great touch! I would definitely recommend Yorkdale Dufferin Mazda, especially Ali to any friends or family looking for a new or used vehicle. There is really nothing negative I could say about this whole experience. Thanks again Ali from myself, my wife, and especially our daughter! More