ToyotaTown

Knowledgable and Helpfull I dealt with Ken Yates and Nicole Levasseur and I am very pleased with the service and hospitality, They made leasing a new vehicle with them simple a I dealt with Ken Yates and Nicole Levasseur and I am very pleased with the service and hospitality, They made leasing a new vehicle with them simple and painless as this was my first time leasing and the first hybrid. More

Service Excellence! I received excellent service on Saturday May 21 2016! It was the Saturday of the long weekend, and I had convinced myself that the grinding sound comi I received excellent service on Saturday May 21 2016! It was the Saturday of the long weekend, and I had convinced myself that the grinding sound coming from the passenger front wheel of my Scion was very serious! I was concerned I would not be able to drive for the entire long weekend!I e-mailed my service request after midnight on Friday - and had a response very early Saturday morning. I was invited to come in for an inspection. Upon arriving at about 8:15 am I was greeted by Peter Engelmanas. He was very attentive and assured me that they would be able to check out my Scion right away (the 8:00 app't was a no show!). He told me that the matter may be resolved easily - but he would let me know asap, and offered me a free coffee.. Within a half hour Peter returned to tell me that the issue was a loose fender liner, which had been repaired with a new clip, NO CHARGE! And I was offered a free car wash as well. So within a half hour I had my concerns addressed, my car fixed and washed - all for NO CHARGE! On a holiday weekend!!! I was extremely pleased and impressed with this level of service. More

Great service I was introduced to Frank Circelli who found out what I was looking for and found me the perfect fit--Toyota Matrix. Assisted me with my trade in and I was introduced to Frank Circelli who found out what I was looking for and found me the perfect fit--Toyota Matrix. Assisted me with my trade in and got me into my Matrix within a matter of 2 days! Vehicle was inspected, clean and ready when they said it would be. I will definitely be back to see Frank again when i am ready to trade in again. Frank made the purchase very easy for me. Thank you Frank! Also thank you to Adel Al Rayes for your assistance and meeting my financial needs with an awesome price and warranty! More

Great customer experience Had a great experience with Allycia at ToyotaTown! She was very enthusiastic and patient and listened to my needs, didn't try to oversell, definitely Had a great experience with Allycia at ToyotaTown! She was very enthusiastic and patient and listened to my needs, didn't try to oversell, definitely made my first car buying experience a lot less overwhelming! More

Great customer experience from Bassam! Went to Toyota Town to purchase my first car and had a great experience with Bassam Afara! He not only assisted in choosing the car that was right for Went to Toyota Town to purchase my first car and had a great experience with Bassam Afara! He not only assisted in choosing the car that was right for me, but also walked me through options such as purchasing, financing, and leasing. It was great, low-pressure sales environment that left me walking away smiling. More

Spectacular I was VERY SATISFIED WITH THE SERVICE and VERY PLEASED with all the effort that was made to make my experience a memorable one. All questions were a I was VERY SATISFIED WITH THE SERVICE and VERY PLEASED with all the effort that was made to make my experience a memorable one. All questions were answered promptly. More

Bassem Afara - A pleasure to deal with! Bassem made my first car purchase a breeze - he was courteous, friendly, knowledgeable about the cars, and wanted to best option for me. I would reco Bassem made my first car purchase a breeze - he was courteous, friendly, knowledgeable about the cars, and wanted to best option for me. I would recommend him to everyone. Thank you Baz for a wonderful experience! More

Pleasurable experience My wife Berlita and I recently purchased a Prius and are so happy with this car. Bas Afara was the person we dealt with and this is the second time we My wife Berlita and I recently purchased a Prius and are so happy with this car. Bas Afara was the person we dealt with and this is the second time we made a car purchase through him, at Toyota town , here in london, on Wharncliffe rd. Bas has made us feel comfortable and at ease, and was very knowledgeable and answered all our questions. It was a pleasure shopping for a vehicle and then purchasing our Prius , thanks Bas. sincerely David and Berlita More

BEST EXPERIENCE EVER! I've just taken delivery of my fourth Toyota from ToyotaTown, this time a Yaris. This was the best experience I've EVER had—thanks to Sylvia Donovan. I've just taken delivery of my fourth Toyota from ToyotaTown, this time a Yaris. This was the best experience I've EVER had—thanks to Sylvia Donovan. She listened to my situation and made a recommendation I never would have considered. I felt absolutely no pressure, instead I received good information. She is highly organized, very knowledgeable, and the transaction was as smooth as silk. If you're looking for someone who will support your best interests, then I highly recommend paying a visit to Sylvia. More

Very helpful determining service to be done. My vehicle is at a point where maintenance items seem to come at the same time. Peter was very helpful determining priorities for this service appoin My vehicle is at a point where maintenance items seem to come at the same time. Peter was very helpful determining priorities for this service appointment and what I could do the next time. Costs were explored for many options. More