Audi of Mississauga

First Audi Just purchased my first Audi and they were great! Service was excellent and explanation of options was easy to understand! I look forward to my first Just purchased my first Audi and they were great! Service was excellent and explanation of options was easy to understand! I look forward to my first service visit! More

There's a reason why we drove across the city We live right next door to another Audi dealership, but we drove 60 km across the city for these guys. We purchased one of the least expensive cars Au We live right next door to another Audi dealership, but we drove 60 km across the city for these guys. We purchased one of the least expensive cars Audi makes, but I felt we were offered the same level of customer service as someone spending many, many times more. I think that says it all. We will continue to come back to Mississauga, and I will do my best to steer everyone else in their direction! More

I came back to Audi after seeing the rest as inferior cars. I have known Joe Colletti for a long time ever since he sold a 2002 Audi A6 to me in 2008. He was well informed about the car as he was when he sold m I have known Joe Colletti for a long time ever since he sold a 2002 Audi A6 to me in 2008. He was well informed about the car as he was when he sold me the 2016 A6-S-line. He was very patient and considerate with the time I spent checking out all the models, new and old. He went the distance to find me the car I own after a little frustration in finding out the original model an oblong grey model of the same type was already sold. Sadly; I must admit that after the poor service from a Mr. Roman, service manager, in attending to a rust problem after two futile visits to Bramgate VW in Brampton with the used 2002 Audi in which he promised but never followed up on many unanswered phone calls on fixing the rust perforation around wheel well of RR wheel still under warranty; I didn't want to do any more business with Audi Mississauga. Joe quickly restored my faith in the dealership with his polite and professional expertise to help me find the car right for me. Special Kudos to Haroon and Daod for their financing knowledge and friendly service in choosing the right payment option for me and the final presentation of the car upon delivery. Bravo Audi Mississauga! More

A Rewarding Experience Great experience overall, very helpful sales, no pressure atmosphere, Very willing to go the distance to meet customer requirements and satisfaction Great experience overall, very helpful sales, no pressure atmosphere, Very willing to go the distance to meet customer requirements and satisfaction Govind, was very helpful and kept in touch with me over several months from the first time I dropped in to kick some tires to the time I was ready to buy and was largely the reason I purchased the care in Mississauga Great work More

Helpful Oz I came to Audi of Mississagua after having an unprofessional experience with Audi of St Catharines. I was welcomed by Oz, who immediately made me feel I came to Audi of Mississagua after having an unprofessional experience with Audi of St Catharines. I was welcomed by Oz, who immediately made me feel welcome and at home. He had excellent, in depth knowledge about the product and helped me find the most suitable vehicle for me theough genuine salesmanship, not a push sale. He has since reached out to me to ensure that I am satisfied with the product and has answered all questions I have fired his way. I would recommend Oz in the future. More

Extremely Satisfied Audi Owner I felt compelled to leave a review for Oz Naveed from Audi Mississauga. I found him extremely knowledgeable even in the technical aspects that I wante I felt compelled to leave a review for Oz Naveed from Audi Mississauga. I found him extremely knowledgeable even in the technical aspects that I wanted to discuss (this is quite rare with most sales reps). Being in business development my self I found it refreshing to have someone not be pushy nor commission oriented, rather he asked the right questions about me and my family's needs. I recommend Oz without reservation. *I've also dealt with the service department for my previous Audi and Tiffany is absolutely spectacular. - Adrian More

Resolved issue of my concerns with Audi of Mississauga I wish to acknowledge and say a very big thank you to the team of Brad Johnston, Colin Potter and Bharat Panday for really taking care of my concerns I wish to acknowledge and say a very big thank you to the team of Brad Johnston, Colin Potter and Bharat Panday for really taking care of my concerns and were very kind and professional in their approach on the purchase of my Q3 vehicle. You could not ask for a better team to deal with customer service which i was able to witness it was of the highest caliber and very courteous team. I will definitely recommend and refer to my colleagues this excellent team. Thanks again guys More

Fantastic I absolutely loved my experience at Audi of Mississauga, everyone was incredibly friendly and helpful, the experience as a whole was quite pleasant an I absolutely loved my experience at Audi of Mississauga, everyone was incredibly friendly and helpful, the experience as a whole was quite pleasant and stress free and I would highly recommend this dealership to anyone I know More

2016 Audi S4 - OUTSTANDING service end-to-end. THANK YOU OZ! In 2013 we purchased our first Audi (pre-owned 2011 S4) from Audi of Mississauga. About a year into ownership, I received a letter, and email from Oz, In 2013 we purchased our first Audi (pre-owned 2011 S4) from Audi of Mississauga. About a year into ownership, I received a letter, and email from Oz, introducing himself, and informing us that he would be our new representative; to let him know if we needed any assistance going forward. At the time we were semi-considering getting into something else (either by trading in or selling current vehicle privately) but wasn't sure if we would return to this same dealership. After speaking with Oz for the first time, it was a pleasure talking to someone in sales that was straight-forward, knowledgeable, and honest - who did not present the pushiness typically found when initially inquiring about a vehicle. Being a manager in the sales/customer service field for 10+ years myself, it was refreshing to deal with someone who communicates the way I would with a client. His service was top notch end to end. Oz was always willing to answer my questions, whether silly or not, and constantly gave me updates on current promotions that were running. His expertise as an Audi technician was of great value also, as he could always answer very detailed technical questions regarding vehicles we were looking at. Though Audi is our preferred brand, we did cross-shop with the competition. No one (including other Audi dealerships) came close to the level of service we received with Oz. Not only was he patient, but he made it a focus to understand our personal situation, and only suggested vehicles that would make sense for us. That is not something you get when shopping for a car these days. I can't even count the amount of emails I received from other reps where they just flipped me multiple quotes in PDF form and asked what I wanted to go with. No added explanation, no walk-through of agreement, just straight cut-and-dry detached service. It took a year before we eventually found the right situation, and Oz was there every step of the way. He assisted us with the private sale of our vehicle, which gave a peace of mind to the new buyers, while simultaneously finalizing our lease on a brand new 2016 Audi S4; ensuring we got all the discounts we were eligible for. Everything was transparent and easy to understand. Leading up to delivery day he kept me updated on the progress and worked around our schedule for pickup, along with ensuring the vehicle was in pristine condition when we arrived. There was never a drop off in pre-sale to post-sale service. As most know, shopping for a new car, while exciting, can also turn into instant stress when entering a dealership. I am happy to say that stress never arrived when we walked through those doors at Audi of Mississauga. In a face-paced and ultra competitive industry that Automotive sales is, we understand the pressure for sales reps and dealerships to achieve quick results. That is why we could not have been more fortunate than to have dealt with Oz. His patience is essentially what had us signing on the dotted line in September of this year (2015.) Oz, thank you very much for all your help. You are a rare gem in this field. We appreciate everything you did for us! Will see you soon for the next one! Mike and Mel More

Most pleasant used car purchase experience! I was in the market for a rather rare model of the Audi lineup. The 2010 S5 with its 4.2L V8 normally aspirated. I was looking at the 2012 A6 for its I was in the market for a rather rare model of the Audi lineup. The 2010 S5 with its 4.2L V8 normally aspirated. I was looking at the 2012 A6 for its design features and LED Headlights while having a powerful 3.0 Supercharged V6 but it would be heavier than the 2009 A4 I replaced it with, My fiancee hinted towards the V8 and I caught on to it right away since I never thought my dream would come true of ever owning a V8. So I looked up any S5 available within a 500km radius and only about a dozen were found since I set my budget at $30,000 for the price tag (tax, financing excluded). I couldn't believe it when I saw the add for my vehicle a day after it had been published. My favorite colour combinations of the S5 with Nav, Bang & Olufsen sound system, having beige seats on black interior with carbonfibre trim! Priced almost $1000 less than any other private dealership. I always thought, buying straight from Audi means a 10% increase in price due to their certified pre-owned program. Then I received a copy of the maintenance record and the over $2000 worth of work invested after they took it on as a trade in. Brakes, wheel alignment, rear shock, oil change, inspection... all done AND still $1000 less in price than a vehicle with maybe 4,000km less mileage. THAT was tHE Deal! Timothy was quick in responding to my emails and answered all my questions and got me set up for financing. Haroon was able to lower my downpayment by a $1000. He made sure I forwarded him every document needed to get me approved for financing. Also the $250 program for nitrous in the tires got waived as they were unsure whether I could benefit from this program at my local Audi dealer. The day I came to pick up the S5, I was an hour late due to traffic in Toronto/ not leaving home even earlier than 6AM, but even with my delay I only waited 20min before Timothy sat down with me to finalize the financing contract. He explained every clause in detail before I signed/initialed the many sections of the contract. Daud went over the broad range of features on the MMI system and Nav with voice activation. I was glad I gathered experience with the layout in my A4 as it was easier for me to relate and adapt to the many buttons and options of the MMI. I really didn't need to do much other than sign, hand over my plate and get comfortable in the driver's seat, ready to head back home. Compared to previous experiences with private car dealers I never felt like I wasn't taken serious nor did I ever feel I was being played (for a woman wanting a V8 sport coupe) or left in the dark about hidden fees. Everything was clear and upfront. Most pleasant used car purchase experience! More