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Gateway Toyota

Edmonton, AB

4.1
765 Reviews

2020 103A St SW

Edmonton, AB

T6W 2P6

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765 Reviews of Gateway Toyota

August 29, 2015

Excellent Service Job well done.I got it right on time.Service Consultant is approachable and took her own time as she explained every job they performed on my vehicle. More

by joel17
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruthi Sherman
Sep 01, 2015 -

Gateway Toyota responded

Thank you for the kind review Joel, I'll be sure to pass along my praise to Ruthi as she went above and beyond for you! Look forward to having you here again! Doris Blanchard Service Manager

August 29, 2015

They even washed my car As always, great service. All employees are friendly and they all, deliver a great Customer Service. I always feel very welcome. Done in half an hour. More

by ZoranTrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Coombe, Troy Vinthers
Sep 01, 2015 -

Gateway Toyota responded

Friendly and efficient is our goal here! Thanks for the positive review and see you next time you're in! Doris Blanchard Service Manager

August 28, 2015

Almost perfection I had my car in for an oil change today. I arrived on time, at 1:00, they quoted an hour, and that's exactly how long I waited. However, I had also More

by Corianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Russell
Sep 01, 2015 -

Gateway Toyota responded

Thank you Corianne for the positive review! We're glad to hear everything ran timely and I'm sorry we never got back to you with the rescheduling of the power buffing! Please give us a call to set up a time for you and we'll get it looking sparkly new again! Doris Blanchard Service Manager

August 28, 2015

Great Customer Service! All employees are friendly and they all, deliver a great Customer Service. I always feel very welcome. Shuttle service was very quick and efficient. H More

by Milena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately, i did not gett heir names., Cassandra Cabaniang, Ray Cyr
Sep 01, 2015 -

Gateway Toyota responded

Thanks for the 5 star review Milena! We take pride in providing a friendly and efficient service for everyone! Glad to hear you like the coffee too, it certainly helps keep us running during the days! Doris Blanchard Service Manager

August 28, 2015

The service team treats me like family I always love bringing my vehicle in for service. I am always welcomed by my name and always gets a hug from Doris. I have been a customer for 11 y More

by Jennyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doris Blanchard, Troy Vinthers
August 28, 2015

Always an easy trip The service advisor is always friendly, explains any extra work in detail, and if I choose to wait for my vehicle to be fixed, never makes me wait too More

by VenzaEdm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 01, 2015 -

Gateway Toyota responded

Thank you very much for your kind review! I'm glad to hear you're extremely happy with our friendly service! See you next time you're in! Doris Blanchard Service Manager

August 26, 2015

Service I have been dealing with Gateway Toyota since 2004. I have never had any service issues and believe that Doug Dixon (service manager) does an excelle More

by Pope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Gratton, Troy Vinthers
Aug 26, 2015 -

Gateway Toyota responded

I'd first off like to say thank you very much for being such a loyal and devoted customer of ours. Secondly, I'd like to say thank you again for taking a moment from your day and posting such a nice review. I know Doug Dixon and Doug Flanders will be pleased to hear your kind words, as they do a lot behind closed doors that customers generally do not see. Troy already has a smile on his face seeing this review! Hope you have many happy KMs and looking forward to continuing to service your vehicle for another 10 years! Doris Blanchard Service Manager

August 26, 2015

Quick and friendly Always had great service at Gateway Toyota. They were ready for me at my scheduled appointment time and had my vehicle taken care of in no time. The More

by dean 87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A. Curtis, Cassandra Cabaniang
Aug 27, 2015 -

Gateway Toyota responded

I'm glad to hear you've been happy with our service to date! Thank you for the great review and hope to see you next time you need anything done! Doris Blanchard Service Manager

August 25, 2015

Go To Cam I've bought quite a few vehicles in my time. Every time I purchase one I feel that it's me vs. the salesman. But some thing very different occurred th More

by TheRealAnno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kameel Koya, Terry Woodcock, Cameron VanOirschot
Aug 25, 2015 -

Gateway Toyota responded

Thanks for the great review! We're glad to hear you had a great experience with Cam and hopefully can send him some referrals! Enjoy your new Toyota and happy driving!

August 25, 2015

Straight From The Heart Service I recently purchased my RAV 4 from Cameron at Gateway Toyota. I was a little hesitate going into buying a vehicle with a dealership as all of my past More

by Danni.D84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron VanOirschot
Aug 25, 2015 -

Gateway Toyota responded

We're extremely glad to hear you had a great experience here and glad to note that we'll add "dog walker" to Cam's growing list of skills! We'll pass along the praise and look forward to seeing you and Bailey in for your next servicing!

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