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Gateway Toyota

Edmonton, AB

4.1
766 Reviews

2020 103A St SW

Edmonton, AB

T6W 2P6

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766 Reviews of Gateway Toyota

September 09, 2015

allways exceptional service I've taken my vehicles to Gateway Toyota since their purchase and the service has always been great. Service personnel like Troy are key to good cust More

by avalon Hugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schulz, Troy Vinthers, Adam Reymon
Sep 09, 2015 -

Gateway Toyota responded

Thanks for the top notch review Hugh! We're glad to hear you've been a loyal customer and Troy will be extremely pleased to hear he's a major contributing factor that drives customers, like yourself, back here time and time again. I will be sure to pass this along to Troy. Doris Blanchard Service Manager

September 06, 2015

excellent service amazing service.no coercion into getting things done.perfect advice as to what needs to be done and what can wait.no pushing unlike other dealerships More

by HNS9678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Fischer(shuttle Driver) , Ruthi Sherman
Sep 08, 2015 -

Gateway Toyota responded

Thanks for the great review! We do our best to make sure you know everything that needs to be done, and what to expect coming up in the future! Hope to have you back when you need your next tune up! Doris Blanchard Service Manager

September 04, 2015

Perfect service. Very clean shop. I came earlier but did not wait even one minute. Unfortunately I did not ask what was the name of the employee. He explain everything More

by Ludmila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know, Todd Pringle
Sep 08, 2015 -

Gateway Toyota responded

Thank you for taking the time to write a great review for us Ludmila. I did some digging and found that you were speaking with Todd, and I've passed along your compliments! Thanks again and hope to see you back for your next servicing. Doris Blanchard Service Manager

September 03, 2015

Replace headlight lamp Thought I would have to wait to have this done, but I was in and out of the service room in just a few minutes! More

by Lew04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather McLeod, Veronica Russell
Sep 08, 2015 -

Gateway Toyota responded

Thanks for taking the time to give us a 5 star review! By the sounds of things, writing the review took longer than the servicing did, awesome! Looking forward to having you come back in for your next tune up! Doris Blanchard Service Manager

September 03, 2015

Oil Change. Shop was very clean. One question I had was answered promptly and accurately. Oil change was done at a very reasonable cost. I am very confident wo More

by JohnJl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Russell
Sep 08, 2015 -

Gateway Toyota responded

Thanks for the top notch review John. We aim to please and have a very competitive pricing structure for our service work! Glad to hear you're just as confident as we are with the work done! Hope to have you back again. Doris Blanchard Service Manager

September 02, 2015

Vehicle servicing As always, Troy at Gateway Toyota went above and beyond to be sure we were back on the road in a timely manner. We have three vehicles (2 toyota, 1 s More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 03, 2015 -

Gateway Toyota responded

Thank you so much for the awesome review MJ! Troy is a great asset to our company and he'll be extremely pleased to hear he helps make your trek up here worth it! Please stop by and say hello next time you're in for servicing! Doris Blanchard Service Manager

September 01, 2015

Vehicle servicing In May of 2015 I had new brakes installed. Shortly thereafter there was a problem with the brakes. I took it back, and it was inspected however no iss More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Johnson
Sep 02, 2015 -

Gateway Toyota responded

Thank you TJ for the great review and I'm glad everything got sorted out for you with the brake issue! See you next servicing! Doris Blanchard Service Manager

August 31, 2015

brake oil problem i had extended warrenty. any how in the system it shows expire one month early. i taught to your warrenty manager and he solved the error and fixed th More

by kapila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Todd Pringle
Sep 02, 2015 -

Gateway Toyota responded

I'm glad to hear everything got worked out smoothly and the warranty expiry was rectified quickly for you! Hope to see you next servicing! Doris Blanchard Service Manager

August 31, 2015

Very friendly and helpful Very helpful in making sure the recalls were facilitated and the warranty requirements were fulfilled. I will continue to have my vehicle serviced her More

by Ron
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Russell
Sep 02, 2015 -

Gateway Toyota responded

Thanks Ron for the great review! I'm glad that we've earned you as a loyal and long term customer of ours! I look forward to see you next time you're in, feel free to stop by and say hello! Doris Blanchard Service Manager

August 29, 2015

Purchase new 4 runner from Cameron I recently purchased a new 4 Rumner from Cameron and I have to say it was a pleasure dealing with him and gateway Toyota! From the moment I spoke to C More

by Sandra Burgess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kameel Koya, Cameron VanOirschot
Sep 01, 2015 -

Gateway Toyota responded

I'm extremely happy to hear that everything went smoothly, as we try our best to have an open, friendly, no pressure environment to allow you to make an educated and informed purchase. Hope to see you around here for your servicing as well! Mike Muir BDC Manager

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