Lexus On The Park
Toronto, ON
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1,357 Reviews of Lexus On The Park
Excellent on all counts! I was very familiar with the Lexus brand as I had had the same Lexus 330 SUV for 10 years and was extremely pleased with its performance, reliability I was very familiar with the Lexus brand as I had had the same Lexus 330 SUV for 10 years and was extremely pleased with its performance, reliability and aesthetics. When I wanted a new Lexus, we shopped around at other dealerships but ended up at Lexus on the Park as they offered us the best pricing for a new Lexus 350. David Lee, our salesman, recognized us from another dealership 10 years ago! David was extremely professional, honest and prompt. We told David the other prices we had obtained so that he could make a competitive offer. He was determined to make the sale and worked quickly to seal the deal. He was very pleasant, not pushy and easy to work with. He was competitive with our trade-in SUV as well. Josie Allen was very friendly and pleasant to work with. She was professional and took her time with us. Josie is a wealth of knowledge and patiently sat with me on 2 occasions to teach me the features as I hadn't had a navigation package before. She also invited me to contact her for any other further information. We were extremely pleased with our overall experience and would highly recommend this dealership. The level of professionalism and respect for the client is impressive. Thank you for such outstanding client service! More
Excellent Salesperson Benjamin helped me purchase my 2015 IS250. He helped me from the beginning of the process with showing the vehicle and assessing all the options. I Benjamin helped me purchase my 2015 IS250. He helped me from the beginning of the process with showing the vehicle and assessing all the options. I was quite happy working with Ben. More
Great experience We would like to thank David Lee for the profesionalism and friendly manner he helped us to buy the car. Same thank for Josie who gave us the first i We would like to thank David Lee for the profesionalism and friendly manner he helped us to buy the car. Same thank for Josie who gave us the first information about what to know... Thank you guys More
Friendly and caring service We are happy about the deal and Stephen put all pros and cons to make us understand and be confident about the decision.I guess he has the ability to We are happy about the deal and Stephen put all pros and cons to make us understand and be confident about the decision.I guess he has the ability to understand the customer very well and shows the deals accordingly and achieve his goal keeping the customer happy as well. We had a warm welcome and no stressing out through the process. More
Great Thomas Homewood - Sales, Trevor - Sales manager and Josie Allen. Wonderful team to deal with. My overall experience with everyone at this dealership w Thomas Homewood - Sales, Trevor - Sales manager and Josie Allen. Wonderful team to deal with. My overall experience with everyone at this dealership was great. Tom is a really great salesman who made me feel cared for. This dealership has certainly understands customer service and how to service it up best and professionally. More
Buying new car Very efficient and kept the haggling to a minimum. Used them for many years for service on my other car. Very high level of service. Very efficient and kept the haggling to a minimum. Used them for many years for service on my other car. Very high level of service. More
Excellent Very professional, Knowledgeable staff, treat customers like family. Clean , the two gentlemen I dealt with too time to explain my cars status and wha Very professional, Knowledgeable staff, treat customers like family. Clean , the two gentlemen I dealt with too time to explain my cars status and what my options were. Set another appointment for me to come back. More
A great experience I shopped around extensively before purchasing and it was an easy decision to trust Kevin with my business. The Team was a pleasure to deal with from I shopped around extensively before purchasing and it was an easy decision to trust Kevin with my business. The Team was a pleasure to deal with from Kevin to Lazar to Josie and Anthony. They were all very patient, personable and detailed and I appreciated the level of transparency that they provided. Thank sto Lexus On the Park for making what can be a very unpleasant experience a positive one. More
Best Service: Friendly- Helpful- Caring I had the great pleasure of meeting Tom when I visited the Lexus on the Park to purchase my vehicle. From the onset, the service was amazing. I have I had the great pleasure of meeting Tom when I visited the Lexus on the Park to purchase my vehicle. From the onset, the service was amazing. I have been in many huge dealerships before, but none compare to the quality of service I received. Tom was so very comapassionate and he treated me like family. He cared more about me getting what I really want as oposed to making a sale. He went above and beyond to ensure that I was satisfied- and that I am. I have boasted to my friends and families about this dealership and their staff...top classs- appearance and treatment on the same level- which is a great balance. I think I am a Lexus customer for life and tteratement I received from Tom, Josie and Anthony made that possible. Josie was super friendly, knowledgeable and helpful. I have bought cars before and I have never had a delearship took the time to explain every features of the car- Josie did just that- smiling all the way. Anthony was very helpful and provided me with options- he made it easy for me to make the right financial decision......overall, I am a happy Lexus owner... Thank you Lexus on the Park. More
Courtesy and Excellent Service Always a welcoming feel at Lexus On The Park. Both Stephen and Josie were courteous and patient and answered all our questions promptly. Excellent C Always a welcoming feel at Lexus On The Park. Both Stephen and Josie were courteous and patient and answered all our questions promptly. Excellent Customer Service and friendliness. I like how Josie took the time to explain how the navigation system and other features work. Stephen was exceptionally helpful and knowledgeable about the Lexus and because of that I purchase my Lexus. It's a great SUV to buy and I will definitely recommend it to some of my friends who are looking to purchase an SUV. More