Lexus On The Park

Very good, no hassle dealership Yin knew we meant business and treated us with great quick service. He was extremely hospitable and even treated my little kids to a quick lunch from Yin knew we meant business and treated us with great quick service. He was extremely hospitable and even treated my little kids to a quick lunch from the on site cafeteria. You want someone that will cut through the nonsense and get to the point, Yin is your guy. When it's time to purchase another Lexus (and we will) I will call Yin before any others. Josie was a tremendous help in navigating the many tech options of the car. If I wasn't such a tech nerd I would have taken more advantage of her expertise. Very nice dealership and will shop from again. More

We received New car treatment on our used car purchase Just purchased our first Lexus. It is 3 years old but our treatment from Lexus on The Park was a very positive experience. Ben Momayez and Anthony Just purchased our first Lexus. It is 3 years old but our treatment from Lexus on The Park was a very positive experience. Ben Momayez and Anthony Trasmundi were low pressure and thoroughly answered all our queries. The car was immaculate when we picked it up. On taking delivery Josie Allen expertly got us acclimatized to the main features of our new vehicle to put us at ease before we drove away. All and all a very positive experience More

Service Dropped in because I was having a problem with setting the navigation system. I consider myself extremely lucky as Josie just got free. She is patien Dropped in because I was having a problem with setting the navigation system. I consider myself extremely lucky as Josie just got free. She is patient, kind and beyond being just helpful. She straightened me out with my problem and welcomed me to feel free to come back any time with any problem. She is just wonderful and it is a pleasure to know her. Thank you Josie for your continued attention and care. All the best, Helen More

Great Our family was very well taken care of and the service received was absolutely wonderful. Our family was very well taken care of and the service received was absolutely wonderful. More

Always a welcoming feel at Lexus on the park Had a service appointment today, as i came in I got a welcoming smile from the front desk attendant Chelsea. Benjamin is always great, he is very help Had a service appointment today, as i came in I got a welcoming smile from the front desk attendant Chelsea. Benjamin is always great, he is very helpful and treats you like family A++. When it comes to servicing my rx350 I always speak to Greg he is very knowledgeable, calm and prompt. A++. Always a pleasure coming to Lexus on the Park. Ryan More

Excellent experience from beginning to leaving with new car We were treated in a friendly and knowledgeable manner in addressing all questions directed to choice of model. At no time were we pressured to make o We were treated in a friendly and knowledgeable manner in addressing all questions directed to choice of model. At no time were we pressured to make our decision. Upon deciding which model and colour,and discovering the in stock model had been sold , another was found elsewhere within two days and was readied with proper paperwork including transfer of plates in less than an hour of arrival. Efficiency and courtesy without by Mark Easton. This was followed by a very clear and patient intro to the complexities of the car's many controls with the assurance of repeated lessons if and when necessary.by Josie Allen.Couldn't have been more pleased. More

Customer Service:Josie Allen I was having difficulties with my Bluetooth function on my new 2015 Lexus IS250. I dropped in to the Sales Centre on a busy Sat. afternoon - met with I was having difficulties with my Bluetooth function on my new 2015 Lexus IS250. I dropped in to the Sales Centre on a busy Sat. afternoon - met with Josie Allen who quickly solved my problem - really an issue with my blackberry. But she is a Delivery Specialist and proceeded to give me a great "orientation" to my car - pointing out features I was not aware of. What a great service - Thank you, Josie! More

Excellent customer service! Tom really took care of us! Tom listened to our requests and was passionate about finding the perfect car for us. Tom is amazing and we will not hesitate to send our friends and Tom listened to our requests and was passionate about finding the perfect car for us. Tom is amazing and we will not hesitate to send our friends and family to him. If you go to this dealership, you will be well looked after and you will leave feeling special. We didn't feel any pressure to make a purchase either. You definitely will not get the attitude and bad customer service you will get at Parkview BMW. More

No Doubt in my mind My previous vehicle was purchased through a broker from a dealership in SW Ontario and since I live in Whitby, I had to find a dealer in Toronto for s My previous vehicle was purchased through a broker from a dealership in SW Ontario and since I live in Whitby, I had to find a dealer in Toronto for service. I was lucky to have picked Lexus On The Park. Because of the terrific relationship with their service department for the last six plus years [Brian in particular] I went to them several times during that period to look at newer models but was so satisfied with my 2008, RX400H that I never traded. When Lexus finally introduced the NX series, I knew I had found my next vehicle. I went to this dealership first and must admit they were the place where I wanted to deal. Stephen De Silva who I talked with several times over the years arranged a test drive to show me the vehicle and gave me the first pricing, understanding when I said I would think about it for awhile and come back when I was sure. I had already decided I wanted this vehicle and only wanted to review competitive pricing. I did this and returned to Lexus on the Park to finalize a deal. I finished up there buying the vehicle from them. From start to finish, led by Stephen and meeting with all the other members of the team, I was was treated very professionally and was more than satisfied with the whole process. The final step in the process was time with Josie Allen the Delivery Consultant who went over the features of the vehicle with me. As I try to further educate myself with this sophisticated vehicle, I realize I will need another session which she had gracefully offered. I started off by talking about the service area of the dealership and I finish with that area as it will be my most important contact going forward. Over the years I have been involved in Auto service, managing up to 24 bays in one of my companies and recognize the difficulties in this area. As with all of the people I have now met during this transaction, you run the best operation I have ever been involved with and management is to be congratulated for assembling such a terrific team. More

Superior customer service My wife and I felt comfortable working with Kevin Loth from the moment we met him. His attention to detail and caring attitude really stood out for u My wife and I felt comfortable working with Kevin Loth from the moment we met him. His attention to detail and caring attitude really stood out for us. He took the time to listen to what we were looking for and found the perfect vehicle for us. We couldn't be happier with our RX350. Thank you Kevin! Jeff Wilson More