Capital Ford Lincoln Inc.

No Complaints This is the second vehicle I have bought at Capital and both times have had great service with no time delays and friendly knowledgeable staff. This is the second vehicle I have bought at Capital and both times have had great service with no time delays and friendly knowledgeable staff. More

Nice management Gud customer satisfaction nd nice deals sometime. Moreover sales executive are so kind and gentle who make customer satisfy in his or her need . In ad Gud customer satisfaction nd nice deals sometime. Moreover sales executive are so kind and gentle who make customer satisfy in his or her need . In addition ambience of the dealership is awesome More

Excellent Everything done as said it would be. Reid was very helpful. Also lost my wallet at store outside an branch staff made sure to get it back to me asap Everything done as said it would be. Reid was very helpful. Also lost my wallet at store outside an branch staff made sure to get it back to me asap. More

im a ford guy now I must say the service, price and patience of Craig and Noel was a great experience. I love my new F150. Thanks for all the help. I must say the service, price and patience of Craig and Noel was a great experience. I love my new F150. Thanks for all the help. More

Thank you Our expectations were exceeded in this experience, the staff listened to our wants and delivered. There was no pressure to make the decision, they ass Our expectations were exceeded in this experience, the staff listened to our wants and delivered. There was no pressure to make the decision, they assured us through out the experience that if this vehicle wasn't right they would keep working until they found the right one. They did find the right one, thanks. More

PK made this experience awesome PK was very knowledgeable about Ford vehicles and was very easy to deal with. PK made me want to come back and look for him when I decided to buy a PK was very knowledgeable about Ford vehicles and was very easy to deal with. PK made me want to come back and look for him when I decided to buy a vehicle. I strongly suggest that you find PK if you want to buy a vehicle at Capital Ford!! More

Great Team! Everything is great, from sales (Adam) to finance (Jenny). They talk and listen with trust and respect, I am moved on how they did it. Every aspects a Everything is great, from sales (Adam) to finance (Jenny). They talk and listen with trust and respect, I am moved on how they did it. Every aspects and details was explained perfectly. An overwhelming experience for me as first time buyer. And i brought home my new car that day! I am looking forward and very excited for the after sales service these guys will provide. Thank you very much Capital Ford. More

Awesome experience! I never expected to leave with a brand new truck. I am still in shock! They said they would look after me and they did! Thank you for the new Ford F-1 I never expected to leave with a brand new truck. I am still in shock! They said they would look after me and they did! Thank you for the new Ford F-150! More

Great as always This wasn't our first time buying a vehicle from Capital, but it was our first new vehicle purchase. Payton was fantastic and helpful, he really made This wasn't our first time buying a vehicle from Capital, but it was our first new vehicle purchase. Payton was fantastic and helpful, he really made the experience exciting and fun. He went out of his way to make sure that everything was just right for our family...even our kids loved him! More

New car purchase Salesteam were very helpful but a bit intense. They need to know when to step back and relax some. The time it took from beginning to end was longer t Salesteam were very helpful but a bit intense. They need to know when to step back and relax some. The time it took from beginning to end was longer than hoped given I had indicated time was a concern. Andre had all the vehicles I thought I might want to look at right at the doors apon my arrival which was very much appreciated. Even though It took longer than I had time for, I couldn't be happier with my new explorer! Although the service was good, I was some what disappointed with the overview of my explorer when I picked it up after the propak was completed. It was my salesmans day off and he came in specifically to review and hand over the car. This was the day that worked best for me however it happened to be his day off. I wish he either would have indicated that this was going to be a problem or had someone else review and hand off for him. Although this is my third vehicle purchased from Capital Ford in the past 7 years, and am quite familiar with most features, it may have been nice to go over everything as a refresher incase things had changed and/or moved but i did feel somewhat rushed however I don't think it was intentional. The Internet sale guys could be better, if they send an email they should be responding somehow to that email. I kinda went around in circles with a couple of then and it never seemed as though they had any clue the other was emailing me too. This is an area that can be improved. In addition to that, the "special" sales offers that they send out to repeat customers are not actually 100% accurate and that leads to miscommunication. Overall this has been a decent experience but at the end of the day it's about the vehicle and I couldn't be happier - it's hard to argue a good product when you see one. Just a few kinks in the service that would have made all the difference for the overall experience. More